I had a broadband landline bundle with Plusnet and took the opportunity of a contract renewal to unbundle leaving my broadband with Plusnet and moving my landline service to Xinix VOIP. We have had our home phone number for over 40 years and it was important to us to keep it. Xinix ported the number in a trouble free process, were unfailingly polite and helpful on the phone and treated my anxiety with understanding! The adapter was delivered in plenty of time and installation was very simple. We've had the service for two weeks now and has provideded excellent voice quality with no hitches. Very pleased with Xinix service.