Xinix Reviews

4.9 Rating 522 Reviews
99 %
of reviewers recommend Xinix
4.9
Based on 522 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Xinix Reviews
Visit Website

Phone:

03333 055 888

Email:

sales@xinix.co.uk

Location:

4, Thames Road, Barking
IG11 0HZ

Write Your review

Tell us how Xinix made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Always, respond to any problems or changes that need to be made promptly and courteously. would highly recommend this company. :)
Helpful Report
Posted 3 months ago
All working well. They've checked on me a couple of times to see if all was okay. One unexpected thing though. Recorded messages come as an email attachment
Helpful Report
Posted 3 months ago
Uzair is providing an outstanding customer service! He is very helpful!!!
Helpful Report
Posted 3 months ago
Lovely staff very helpful with enquiries
Helpful Report
Posted 3 months ago
Good and prompt services. Keep it up.
Helpful Report
Posted 3 months ago
Answered my questions before ordering, order process very straightforward. Equipment arrived when promised and easy to set up (plug in and go.) All working within twenty minutes of unboxing. Sound quality of calls very good, can't tell 'not a real landline.' Hiccups due to changes of ISP & router and porting of old number largely at our end (due to being in Australia at the time) quickly sorted within a couple of hours of our return by a couple of e-mails and a friendly phone call. Excellent service so far, really happy with Xinix. Very strongly recommended!
Helpful Report
Posted 3 months ago
Uzair has helped me quickly and expertly to solve my telephone configuration problems and I am truly thankful for his expertise in this matter
Helpful Report
Posted 3 months ago
Uzair has been brilliant today - he connected remotely to my PC, answered all of my questions and gave me a good tour and tuition session on the various portal and app options. This was invaluable to help me understand how the features and functions work during our trial. I've now decided that this is definitely the VOIP app for us, and we'll be moving ahead with our number porting, hardware purchase and sign up! Thanks Uzair :-)
Helpful Report
Posted 3 months ago
Thanks to Uzair. who went all the way to help me with the telephone line not working. He was very quick and calm throughout. I would 100% recommend to those wanting to join xinix.
Helpful Report
Posted 3 months ago
Easy adapter set up and porting from BT for a residential line without issue. No communication regarding web portal and where to download the sipdesk mobile software. This was responded to this morning by a friendly and able support person and I'm now connected to the management apps satisfactory.
Helpful Report
Posted 3 months ago
Mohsin was a great help. Very attentive and resolved every issue i faced with the systems! Truly a great asset to the company!
Helpful Report
Posted 3 months ago
After almost two weeks of trying to sort out a new phone line Uzair Sahi was able to help me. I think I ended up sending about 10 emails and speaking with like 4 different people. With a remote desktop access Uzair Sahi literally typed this website and tried to make me give them 5 starts and typed his name while he was still connected.
Helpful Report
Posted 4 months ago
Equipment delivered very quickly, easy to connect, worked first time, very happy so far. Lots of calls to check everything ok as we were away and didn't connect right away. Very good customer service.
Helpful Report
Posted 4 months ago
Got very swift response and query was resolved with in couple of hours.
Helpful Report
Posted 4 months ago
Very helpful patient service which seems to have resolved the problem.2
Helpful Report
Posted 4 months ago
Quick helpful response
Helpful Report
Posted 4 months ago
A Thank you to Uzair, for his quick and helpful response
Helpful Report
Posted 4 months ago
Uzair Sahi Thankyou so much again for your support guidance and patience beyond the call of duty Thabkyou again Take care Mark
Helpful Report
Posted 4 months ago
From the moment the order was placed the communication was excellent and we were kept informed at all times. We requested a slight change to our setup for voicemail and this was also completed within 48 Hours. Ours is a simple single telephone installation and the price is very competitive. Initial delivery was all on time and we were up and running within 12 days after the order was placed. EXCELLENT !!
Helpful Report
Posted 4 months ago
Brilliant. Equipment arrived in plenty of time and very easy to set up. Instructions were very simple to understand and the staff could not be more helpful. Would recommend this company.
Helpful Report
Posted 4 months ago
Xinix is rated 4.9 based on 522 reviews