Walker and Hawkes Reviews

Name: Walker and Hawkes
Rating: 4.77

4.8 Rating 2,229 Reviews

95 %

of reviewers recommend Walker and Hawkes

Visit Website

Phone:

1217691234

Email:

Kes@walkerandhawkes.co.uk

Location:

39 Jervoise Street, West Bromwich, West Midlands
B70 9LY

Walker and Hawkes 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While the quality, style, colour and finish are outstanding - I had loved a clear indication that a Walker and Hawkes 42 will not match a „UK42“ (which is about 5 inches larger!). So now I am on a forced diet, since a return and change is out of question - living in China !”

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Posted 2 days ago

“Buying from your website worked OK, buying from your ebay shop was a total fail. I had to open a case to get my money back.”

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Posted 5 days ago

“As they advise, I measured my head. 58 cm meant I needed to order a medium. About 1/2 inch too big, unless you like your hats sitting down on your ears. I won't reurn it. Just raises the price to ship it to W&H and then back to me. Seems like a nice hat though.”

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Posted 1 week ago

“What I purchased was fine, unfortunately the avalanche of follow up emails telling me I had stuff in my basket/trolley, which I didn't was extremely annoying.”

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Posted 1 week ago

“The product, Irish long waterproof coat, excellent . It stop the deluge penetration and all but feet covered. BUT service abysmal. I received parcel very speedily , the correct invoice was inside but it was wrong gender, size and type. I contacted them immediately but they would not dispatch my raincoat until they were in possession of the wrong article. I had to print off dispatch labels , trek to tv he post office getting wet through. On receipt of my parcel they said they had handed my correct one to the carrier. After two days hearing nothing from the carrier I contacted them. They said it hadn’t been handed to them. After a chiding message the seller moved as they should have done in first place. So I would not use this seller again or recommend it. No wonder Amazon rule the world.”

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Posted 2 weeks ago

“Product ok but too small returned it and delay in refunding despite it took only 3 days after order to arrive. Larger size ordered but a delay in receiving new product. Now over a week.”

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Posted 2 months ago

“Hi, good morning. I made a purchase and the jacket turned out good. But I made another purchase that I returned, and I haven’t received the refund yet. I need help with this, please. It’s urgent”

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Posted 2 months ago

“I bought a waxed jacket from W&H. Although the service is good (got what I ordered in planed lead time), and the product seems of good quality, there are some details which make the jaket not as good as it could be : - no internal pocket where to put a wallet (which could be closed by a zip). the "large" internal pocket is actually at the bottom of the jacket and seems more like a kangaroo pocket, where I would not put my belongings (risk of loosing the wallet !) - cuffs ont he sleeves are way to high and too tight. this creates a filling that size is not right as you get constrainsted on the shoulders , since the sleeves can't be deployed to their max length. - size correspondance between EU and UK is not 100% respected. I measured an old jacket which led me to order a 3xl size, but at the end, the jacket is at the low limit of a "does not fit", whereas the previous one was perfect. I believe therefore there is room for improvement for W&H.”

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Posted 3 months ago

“Got full set up but throat lash missing from jacket. Called number on invoice several times, left messages but no response, calls keep going to voicemail, suit is decent quantity, waist coat is a little short and so is plus 2s compared to others I have had from elsewhere but all in all not bad for off the peg stuff.”

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Posted 4 months ago

“The XL isn’t the same size as another one I bought so it’s too tight. Disappointed.”

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Posted 6 months ago

“Nice felt cap but arrived dented. The box was in tact, so must have been dented before packing. A bit of steaming and reforming sorted it out. Otherwise, good price and swift delivery.”

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Posted 7 months ago

“I bought the Men’s Wax Diamond Quilted Lincoln Gilet. The service was good. My complaint is with the quality of the zipper, it feels cheap and the action is rough. I applied some vaseline to try and smooth the action of the zip but is hasn't really helped. An otherwise very good product let down by a small cost saving in manufacturing”

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Posted 9 months ago

“The garments are excellent quality. Price is good considering the quality. Customer service is sub-par. Fit was inadequate.”

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Posted 9 months ago

“Though well made in terms of quality the designer of this miniture dachshund dog coat needs to go back to the drawing board. Its too long yet too tight around the front meaning you have to attach the velcro at front at the very end in order to ensure my dog has enough space to move. This means the velcro has a habit of coming undone. I know dachshunds are known as sausage dogs however this jacket is literallhy designed for a sausage. Something very long and quite thin. It's a shame as otherwise its a well made coat. My reason for not sending back was it wasn't until a couple of walks in muddy fields did I come to realise the poor design by which time i figured it was too late to send back!”

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Posted 10 months ago

“I ordered a wax cape coat from Walker and Hawkes a couple weeks ago and when it arrived it fit beautifully, looked fantastic and was of a great material however the product was faulty due to manufacturing issues with the sleeve. When I reached out, via their email, to solve the issue, I didn’t receive a response. I ended up having to call the company, only to discover that my email had been delivered to a spam/junk folder which nobody checked. Fantastic coat, but awful customer services.”

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Posted 11 months ago

“Disappointing with the size.”

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Posted 1 year ago

“The delivery time to Norway was really good. I ordered one shirt in 3xl and a different one in 4 xl. The 3xl was too small and the 4 xl was almost to large. This was two different brands but still a bit disapointed with the size diffrences”

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Posted 1 year ago

“Very dissapointed not to have recieved the shirt I ordered as the tracking did not work and when I contacted the seller I had no response.”

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Posted 1 year ago

“Good customer service and quick delivery”

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Posted 1 year ago

“The medium size shirt fits tightly around the midsection and hips.”

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Posted 1 year ago

Walker and Hawkes is rated 4.8 based on 2,229 reviews