Walker and Hawkes Reviews

Name: Walker and Hawkes
Rating: 4.77

4.8 Rating 1,954 Reviews

95 %

of reviewers recommend Walker and Hawkes

Visit Website

Phone:

1217691234

Email:

Kes@walkerandhawkes.co.uk

Location:

39 Jervoise Street, West Bromwich, West Midlands
B70 9LY

Walker and Hawkes 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The XL isn’t the same size as another one I bought so it’s too tight. Disappointed.”

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Posted 4 weeks ago

“Nice felt cap but arrived dented. The box was in tact, so must have been dented before packing. A bit of steaming and reforming sorted it out. Otherwise, good price and swift delivery.”

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Posted 2 months ago

“I bought the Men’s Wax Diamond Quilted Lincoln Gilet. The service was good. My complaint is with the quality of the zipper, it feels cheap and the action is rough. I applied some vaseline to try and smooth the action of the zip but is hasn't really helped. An otherwise very good product let down by a small cost saving in manufacturing”

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Posted 4 months ago

“The garments are excellent quality. Price is good considering the quality. Customer service is sub-par. Fit was inadequate.”

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Posted 4 months ago

“Though well made in terms of quality the designer of this miniture dachshund dog coat needs to go back to the drawing board. Its too long yet too tight around the front meaning you have to attach the velcro at front at the very end in order to ensure my dog has enough space to move. This means the velcro has a habit of coming undone. I know dachshunds are known as sausage dogs however this jacket is literallhy designed for a sausage. Something very long and quite thin. It's a shame as otherwise its a well made coat. My reason for not sending back was it wasn't until a couple of walks in muddy fields did I come to realise the poor design by which time i figured it was too late to send back!”

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Posted 5 months ago

“I ordered a wax cape coat from Walker and Hawkes a couple weeks ago and when it arrived it fit beautifully, looked fantastic and was of a great material however the product was faulty due to manufacturing issues with the sleeve. When I reached out, via their email, to solve the issue, I didn’t receive a response. I ended up having to call the company, only to discover that my email had been delivered to a spam/junk folder which nobody checked. Fantastic coat, but awful customer services.”

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Posted 5 months ago

“Disappointing with the size.”

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Posted 7 months ago

“The delivery time to Norway was really good. I ordered one shirt in 3xl and a different one in 4 xl. The 3xl was too small and the 4 xl was almost to large. This was two different brands but still a bit disapointed with the size diffrences”

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Posted 7 months ago

“Very dissapointed not to have recieved the shirt I ordered as the tracking did not work and when I contacted the seller I had no response.”

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Posted 11 months ago

“Good customer service and quick delivery”

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Posted 1 year ago

“The medium size shirt fits tightly around the midsection and hips.”

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Posted 1 year ago

“Nice Jacket but after wearing it out I realised it was too small. I would order bigger if I was to order again the size guid was a bit of for me. I’ve given it to a slimmer friend”

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Posted 1 year ago

“They don't answer e-mails or return phone messages.”

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Posted 1 year ago

“I ordered two pair of their moleskin trousers of the same size, one was 2.5 inches more than the other on the waistband. I return the one that did not fit with a note, W and H did not explain which one was the correct size. There quality control must be a bit hit and miss, a pity the trousers are not at all bad.”

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Posted 1 year ago

“See review of jacket.”

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Posted 1 year ago

“tissu des poches pas assez épais,donc peut se trouer rapidement”

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Posted 1 year ago

“Was not too happy I orderd 2 hats,One was branded with Walker & Hawkes the other was unbranded and a different design. I just do not understand. Its like me ordering a Moschino garment with no Moschino branding on it, I just would not of orderd it.So a bit disappointed a would not order hear again.As I am looking for a certain quality and trust from a brand.”

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Posted 1 year ago

“The item purchased was supposed to have been delivered 4 days ago. However, because of a delivery issue, not knowing if the item will be delivered before Christmas, we're unable to verify the fit and quality of the item in question!”

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Posted 1 year ago

“buona immagine aziendale percepita attraverso il sito web”

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Posted 2 years ago

“The actually hat itself is fine - though sizing a bit small. What has lost the stars is the appalling delivery service, although the customer service afterwards to refund the cost of delivery did go some way to resolve my issue.”

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Posted 2 years ago

Hi Vanya We're sorry about your experience. We understand how frustrating it can be when things don't go to plan. Unfortunately, we don't have much control over the delivery service and drivers. We only pack the orders and they get collected by our couriers. Also, we do not currently have a live chat feature as part of our customer support services. Therefore, it is unlikely that the chat you had was with a member of our team. It might have been with your courier, DPD. Could you please share the screenshot of the chat with us at kevin@walkerandhawkes.com so that we can investigate the matter and provide further clarification? Kind regards Kevin, Walker & Hawkes

Posted 2 years ago

Walker and Hawkes is rated 4.8 based on 1,954 reviews