Walker and Hawkes Reviews

Name: Walker and Hawkes
Rating: 4.77

4.8 Rating 1,955 Reviews

95 %

of reviewers recommend Walker and Hawkes

Visit Website

Phone:

1217691234

Email:

Kes@walkerandhawkes.co.uk

Location:

39 Jervoise Street, West Bromwich, West Midlands
B70 9LY

Walker and Hawkes 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The company offers a wide variety of good clothing. The wax jackets are a good cheaper alternative to the more luxury brands. Unfortunately, the refund policy does not include the dispatch money, which is very expensive outside the UK.”

Helpful Report

Posted 2 years ago

“Good price for quality. Hmm zipper made of plastic, so in my opinion not very durable. Sleeves in one of the jacket has a weird cut or wrinkle. Nor too serious.”

Helpful Report

Posted 2 years ago

“The quality of the product was very good unfortunately it was the wrong size (my fault ) but after speaking to customer service I was told I have to send it back get a refund which I am still waiting for then reorder the correct size.”

Helpful Report

Posted 2 years ago

“Be careful not to buy polyester junk. Read the details of every product carefully.”

Helpful Report

Posted 2 years ago

Hi We try to be as clear as we can about the material composition of our products. We're sorry it wasn't in your case. Could you please let us know what product wasn't clear enough so we can fix this? Feel free to email me at kevin@walkerandhawkes.com Kind regards, Walker & Hawkes

Posted 2 years ago

“Having paid for express delivery, it took 3 weeks to arrive due to a lot of issues with duties. Loads of emails with Vik and phone calls with DHL to solve it. Anyway it arrived and it's ok although size 12 would be better fit, as it doesn't need many layers underneath...but not returning it after all this hassle. Very warm indeed, the zipper could be better and just think that the arms are a bit too wide !”

Helpful Report

Posted 2 years ago

“I couldn't find the conversion to dollars and ordered in pounds. This was frustrating to me. I later e-mailed you and saw where it was---very small at the top of the screen. Your response was very prompt and appreciated. Your shipping was prompt.”

Helpful Report

Posted 2 years ago

“Tweed jacket is rather puffy. Length of arms and jacket is good but breast and belly way too big. I weigh 210 pounds and measure 6’4”, bought and returned XL. Jacket looks very good although fabric is noisy Plastic fibre lining? Flanel shirt fabric is nice but arms way too short and collar too wide. Also XL. Be aware that EU orders over £150 are due to extra import duties and taxes. on top of UK taxes.”

Helpful Report

Posted 2 years ago

“Issues with the fit of both the women's tweed and men's tweed coat. Women's tweed coat measurements were not accurate. Larger than expected around the chest area and much tighter around the bottom of the coat. (Typical size 6) Men's tweed coat is VERY wide making it a not favourable fit for taller athletic types. Also the shoulder seam on this coat is non existing making tube like arms from the neck. (Typical size XL reg / L tall) Otherwise the products are beautiful to look at!”

Helpful Report

Posted 2 years ago

“Okay, so the wax I bought in a tin for my jacket was decent enough. However, I did have to find a YouTube video of someone rewaxing a coat because the directions on the tin were less than comprehensive. If you are about to buy wax and do your coat, melt the wax ENTIRELY in the tin by boiling it in a pan of water on the hob. Then sponge it on, but not too much or you'll have very sticky areas on the coat. If you are too vigorous with it, use a hairdryer to soften or melt the wax again and then remove by working a sponge or cloth over it. The fact that I've had to tell you that is reason enough for the 3-star review.”

Helpful Report

Posted 2 years ago

“Lovely material but finding the sizing very off. I'm a size 12 but I've had to order a size 16 and now needing to tailor it around my waist”

Helpful Report

Posted 2 years ago

“Hi, thanks for replacing the coat. Unfortunately, in the meantime my son ordered another one. He has returned one of them but I am still waiting for the refund! He really likes his coat though!”

Helpful Report

Posted 2 years ago

“The coat itself is very good, (maybe slightly overwaxed, but that's no bad thing). However, the belt is a disaster for two reasons. Firstly it isn't made of rigid enough material to tolerate being done up tight. It simply folds to a narrow strip at the buckle. And secondly, the whole buckle turns lengthwise when any attempt is made to do up the belt, and simultaneously the buckle's prong slips back through it's retaining hole, preventing it being able to access a relevant belt hole. I've thrown the belt away. Rather a shame, as I bought the coat specifically because it had a belt. I've now bought a separate belt from another company.”

Helpful Report

Posted 2 years ago

“We have ordered jacket for 6 and 12 years old and took one size up just in case. Overall size is good but sleeves are short on the both jackets...”

Helpful Report

Posted 5 years ago

“The vest I bought was not cut/sewn right in the shoulders. I do like it though and decided to keep it since the return would have been at my expense.”

Helpful Report

Posted 5 years ago

“The product purchased and received was everything I expected and for the price good value for money.”

Helpful Report

Posted 5 years ago

“I thought it would be thicker. But good quality for the price anyway. Recommended.”

Helpful Report

Posted 5 years ago

“We are really enjoying our Walker and Hawkes oil cotton jacket. This is my 2nd, and my wife’s first. However I had to return the first order because they did not fit, waiting for the refund for almost a month.”

Helpful Report

Posted 5 years ago

“After receiving a completely wrong product, exchange was more difficult, then buying the right item a second time and give the first to a friend...”

Helpful Report

Posted 5 years ago

“fatto molto bene comodo tempi di consegna rapidi”

Helpful Report

Posted 5 years ago

Walker and Hawkes is rated 4.8 based on 1,955 reviews