Walker and Hawkes Reviews

Name: Walker and Hawkes
Rating: 4.76

4.8 Rating 2,403 Reviews

95 %

of reviewers recommend Walker and Hawkes

Visit Website

Phone:

1217691234

Email:

Kes@walkerandhawkes.co.uk

Location:

39 Jervoise Street, West Bromwich, West Midlands
B70 9LY

Walker and Hawkes 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

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“Thank you, arrived for Christmas, I’m told he loves it.”

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Posted 3 years ago

“Faultless purchase and delivery of jacket exactly as advertised - Thank you as wife loved it and not taken off since got it!”

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Posted 3 years ago

“Helpful, when had to return incorrect sized items. Prompt refund back to account. Re-ordering easy and order processed quickly. Items are safely packaged and arrived in perfect condition.”

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Posted 3 years ago

“Happy with my purchase, good fit and like the waterproof coating.”

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Posted 3 years ago

“A good experience”

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Posted 3 years ago

“Good product promptly delivered.”

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Posted 3 years ago

“Good quality product and customer service at realistic prices but regrettably the hat style was not suitable”

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Posted 3 years ago

“Good website, very easy to find what I was looking for. Very swift delivery service, and perfectly packed, many thanks”

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Posted 3 years ago

“Good communications, speedy delivery, highly recommended”

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Posted 3 years ago

“Really excellent customer service and a pleasure to deal with. Especially over a very busy Christmas period. Will certainly be purchasing from them again .”

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Posted 3 years ago

“This jacket looks lovely, has nice material and is well made Delivery was a lost a week in total, this is a Christmas present for my partner so not sure about the sizing , good to know that they have extended their returns / exchanges until the end of Jan 23”

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Posted 3 years ago

“I placed my order on the 28th of November - today is the 19th of December and I still haven't received my item after three weeks. I did telephone customer services at W&H. The person I spoke to refused to take responsibility and blamed the post office between sniffing loudly and talking in an incomprehensible mumble. He offered no compensation or any kind of goodwill. Having looked at some reviews for W&H I notice that many were written within the last two weeks, in other words people are in fact receiving items. So where is mine? The service from W&H has been extremely disappointing and frustrating.”

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Posted 3 years ago

“Love the coat, but the detachable hood is missing, could you please send me one Thank you”

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Posted 3 years ago

Hi Nigel Thanks for the review. We will send out a replacement hood ASAP. Kind regards Kevin

Posted 3 years ago

“Product is of very high value for money compared to other was coat brands like Barbour. I couldn't image spending 3x the price for such coat. Shipping was very quick, considering I ordered direct from the US. I will be providing these as gifts to my friends and family.”

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Posted 3 years ago

“I purchased my product pre the mail strikes but I haven’t received it yet. I have informed Walker and Hawkes of this - they sent me a tracking number but no apology or real effort to help me. Three weeks later and still no item. Extremely disappointed and won’t be buying from here again.”

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Posted 3 years ago

Hi Victoria Thanks for your review. I have checked your tracking information and see it is still out for delivery - having arrived at the Bristol sorting office early this morning. As you are aware, Royal Mail strikes have delayed your delivery which will hopefully be with you before Christmas. We are sorry you were disappointed with your experience on this occasion. We hope you will give us another chance once regular delivery services are resumed! Kind regards Kevin, Walker and Hawkes

Posted 3 years ago

“Love, love, liv”

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Posted 3 years ago

“Better then a Barbour and cheaper,had this W&H for 2 years now time for its 1st re wax,come up great, proper wax jacket now,better looking then the above brand,even did my trapper hat,with 200ml wax dressing.”

Walker and Hawkes 4 star review on 17th December 2022

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Posted 3 years ago

“Quick..well as fast as Royal Mail! Excellent value.”

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Posted 3 years ago

“Excellent service and quality all round. Will look at the lightweight wax jackets next.”

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Posted 3 years ago

“USA customer and love the flat caps. Pleasantly surprised at the speed my order arrived. All in all a grand experience.”

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Posted 3 years ago

Walker and Hawkes is rated 4.8 based on 2,403 reviews