VidiVet Reviews

Name: VidiVet
Address: 110-114 Duke Street, Liverpool, Liverpool
Rating: 4.97

5.0 Rating 914 Reviews

99 %

of reviewers recommend VidiVet

Company Reviews

Metrics

Info

5.0

Based on 914 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About VidiVet:

Ask any question about your pet 24/7 via the VidiVet app. Our friendly vets send you a personalised video reply in next to no time.
Peace of mind in minutes.

Visit Website

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ben was amazing and helpful Thanks VidiVet”

Helpful Report

Posted 3 years ago

“The vidivet is superb,they reply very quickly and give excellent advice.”

Helpful Report

Posted 3 years ago

“Excellent service. Got a really quick response from vet Sarah who put my mind at rest and suggested a plan for me for my dog Suzie.”

Helpful Report

Posted 3 years ago

“So personal and reassuring to know that there is a knowledgeable face responding super fast to my concerns with my pet. I was so pleased that when I needed a vet out of hours I didn’t need to worry about finding one! Friendly, fast and considerate. I will be sharing my experience of this service with friends and family.”

Helpful Report

Posted 3 years ago

“Wow, I hadn’t used this service before but needed some advice about my dog for over the weekend as I couldn’t get a vet appointment till Monday, I received a very prompt reply, great advice and has really put my mind at rest. Excellent service 😀”

Helpful Report

Posted 3 years ago

“The service that if you had known about it earlier, you would have signed up to earlier. Completely OUTSTANDING; terrific and super friendly vets who are entirely knowledgable and tuned in to the situation. Great continuity of dialogue between different shift operators. Genuine 24/7 access. It would be difficult to recommend the service more highly - let alone the incredible value for money. Maybe a human version should be considered...??!!”

Helpful Report

Posted 3 years ago

“So helpful and gave great advice and information, lovely lady who got back to me so promptly”

Helpful Report

Posted 3 years ago

“I’d highly recommend this service. Gave me peace of mind without having to wait for an appointment in the morning so I felt I had done all the right things to look after our dog. Very grateful for the quick responses. Would definitely use again. Thanks”

Helpful Report

Posted 3 years ago

“Great service received from the vet (sorry I can’t remember her name) at VidiVet, a prompt response late on a Friday night. I was extremely grateful of how in-depth Peaches consultation was luckily it wasn’t serious and the vet was right. My mind was put at ease and saved me a big call out fee if I had taken Peach to the out of hours vets I even had a call the following day to see how Peach was doing! Thank you so much, fantastic service. 5*”

Helpful Report

Posted 3 years ago

“Reassuring and fast to respond. They answered my multiple contacts quickly.”

Helpful Report

Posted 3 years ago

“Really quick and reassuring response to my question about a lump we had noticed on our 4 year old dog. One of the vets at Vidivet responded almost immediately and gave suggestions on what we might want to do next, but equally gave reassurance that it wasn't something for us to urgently rush to the vets with and there was the option to monitor it ourselves and see how it went for a few weeks.”

Helpful Report

Posted 3 years ago

“I contacted VidiVet when my dog seemed a bit unwell late at night. I was very quickly able to speak to a very reassuring and helpful vet. It was easy to provide the additional information she asked for and get further feedback.”

Helpful Report

Posted 3 years ago

“I was very impressed and grateful for the help and service received - Ben responded to me very quickly and was interested in knowing more about my query and provided a useful advice and explanation. So grateful to have this support at hand.”

Helpful Report

Posted 3 years ago

“Excellent service. The responses are always very good and extremely fast. Thanks.”

Helpful Report

Posted 3 years ago

“Lovely vet called Faye, extremely quick reply and service. Good advice and care given.”

Helpful Report

Posted 3 years ago

“Very helpful and very quick responses every time! 10/10”

Helpful Report

Posted 3 years ago

“Very impressed. Got an answer in 5 minutes and super helpful advice. Thank you”

Helpful Report

Posted 3 years ago

“Immediate response, diligent and useful advice. Thank you, much appreciate it .”

Helpful Report

Posted 3 years ago

“When I couldn’t get through to my vet or my back up vet. VidiVet was amazing! Really put my mind at ease and helped my boy get through a challenging time.”

Helpful Report

Posted 3 years ago

“Really pleased with the service, very prompt replies with good advice, thank you for all your help 😊”

Helpful Report

Posted 3 years ago

VidiVet is rated 5.0 based on 914 reviews