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VidiVet Reviews

5.0 Rating 896 Reviews
99 %
of reviewers recommend VidiVet
5.0
Based on 896 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service, Courier
On-time Delivery
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read VidiVet Reviews

About VidiVet:

Ask any question about your pet 24/7 via the VidiVet app. Our friendly vets send you a personalised video reply in next to no time.
Peace of mind in minutes.

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VidiVet 5 star review on 8th April 2025
Lisa B
VidiVet 5 star review on 1st April 2024
Joy
VidiVet 5 star review on 2nd October 2023
Karen K
VidiVet 5 star review on 31st August 2023
Carol J
VidiVet 5 star review on 24th June 2023
Steve
VidiVet 5 star review on 24th June 2023
Chris
VidiVet 5 star review on 24th June 2023
Chris
92
Anonymous
Anonymous  // 01/01/2019
Such a great service. I've used it a couple of times now to discuss our cat's health. It has been very useful in determining when to see our own vet and also helped answer questions that have arisen when our veterinary practice has been closed.
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Posted 1 year ago
I used VidiVet for the first time recently after my bengal returned home limping and lethargic. Within a short time of me contacting the service someone was online to me. I felt totally supported and was given great advice from the onset. It turned out the injury to one of the front legs was probably a sprain but even the next day I had vets from the service contacting me to check on recovery. Would totally recommend this brilliant service. Sadly we have no vet presently due to ours closing suddenly but VidiVet proved reassuring and thorough - a massive thanks to all 3 I was in contact with!
VidiVet 5 star review on 31st August 2023
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Posted 1 year ago
Reassuring to know you can have contact with a Vet within minutes to help alleviate / advise and guide you through your pet concerns. The follow up video call is that extra personal touch that's let's you know they see through any advice they've given, and /or any concerns you had. Easy to use app
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Posted 1 year ago
The vets are quick to respond and give you the best advise possible to help you and your pet to make you feel better knowing that you don't have to leave your home to get adives when to you can do it from just your phone
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Posted 1 year ago
Great helpful service for non emergenct out of hours concerns. The app was vweybeasy to use and allpwed us to send videos and photos of iur dog to the vet so they could get a better understandong of the issue. The vet responded very quickly and had great advice. Really put our minds at ease without travelling to our lpcsl vrt late at niggt or paying an out of hours bill.
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Posted 1 year ago
Although not an emergency' we were worried that our dog had a tick on her eyelid and we were unsure what to do. I had an amazingly quick response from the vet and a follow up. Thank you so much for your reassuring advice. First class service.
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Posted 1 year ago
Used Vidivet for the first time when dog appeared to be choking or trying to vomit. Surprised by rapid video response which was helpful. In the end I didn't send further video evidence of symptoms as dog settled but did text to this effect. More surprising was a follow up call from our own vets before I had chance to tell my partner about the Vidivet call so he thought our own vets were psychic when they called to ask how our dog was feeling. All in all an excellent service.
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Posted 1 year ago
Placate my worries. Our new puppy was being sick and we worried. It was reassuring - and very easy - to use vidivet to placate my fears
VidiVet 5 star review on 24th June 2023
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Posted 1 year ago
My first contact them was excellent! Very quick response time and answered my query , would definitely recommend
VidiVet 5 star review on 24th June 2023 VidiVet 5 star review on 24th June 2023
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Posted 1 year ago
My cat had a minor issue with her fur and I wanted to just ask the advice of a vet. Rather than going to the local vet practice I took a video of the fur I was worried about and sent this over to VidiVet. In less than 5 minutes I had an in-depth reply from Dr Sarah. We exchanged a few further videos to clarify details and I had a course of care to resolve my cat's fur issue. Not only exceptional service but excellent value for money. Not only did I save my little one the stress of a 40 mile car journey, I saved money too.
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Posted 1 year ago
Very good service and quick to answer my concerns
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Posted 1 year ago
Very useful service for a sense check with a vet!
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Posted 1 year ago
Such a benefit to be able to speak to a vet at short notice for advice.
VidiVet 5 star review on 24th June 2023
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Posted 1 year ago
The best app out there!!! The vets providing this service are absolutely phenomenal. They have set our minds at ease with so many problems after our pug had had her operation. They deserve a medal!!! Their service is soooo fast too. I can not thank them enough!!! They would reply with in about 10-15 minutes. The GPS we have need to take a leaf out of their book!!!
VidiVet 5 star review on 17th June 2023
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Posted 1 year ago
Prompt response and the advice given was helpful and re-assuring.
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Posted 1 year ago
We always get a really quick response from one of the vets with reassuring advice on what to do. The ability to add videos and pictures to the messages is really helpful in explaining what's happening to the vet. Being 24 hours is a massive bonus! Highly recommended.
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Posted 1 year ago
Amazingly quick responses. Very kind and considerate vets. Love the video clips that act as the advice. Very comprehensive. They even checked in off their own backs to be sure my cat had perked up.
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Posted 1 year ago
Very pleased with the fast, accurate response
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Posted 1 year ago
I have three dogs and VidiVet is perfect for any questions I have regarding them at any time of the dog. They help give me advice on if I can help my dogs at home which saves on an expensive vet bill. Love VidiVet and highly reccommend it, so happy and the vets are friendly and really helpful.
VidiVet 5 star review on 15th June 2023
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Posted 1 year ago
I recently contacted vidivet in regards to my dog and was quite surprised at how quick I got a reply. The service is fantastic, would definitely recommend.
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Posted 1 year ago
VidiVet is rated 5.0 based on 896 reviews