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VidiVet Reviews

5.0 Rating 880 Reviews

99 %

of reviewers recommend VidiVet

Company Reviews

5.0

Based on 880 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
On-time Delivery	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About VidiVet:

Ask any question about your pet 24/7 via the VidiVet app. Our friendly vets send you a personalised video reply in next to no time.
Peace of mind in minutes.

VidiVet 5 star review on 1st April 2024

VidiVet 5 star review on 2nd October 2023

VidiVet 5 star review on 31st August 2023

VidiVet 5 star review on 24th June 2023

VidiVet 5 star review on 24th June 2023

VidiVet 5 star review on 24th June 2023

VidiVet 5 star review on 24th June 2023

91

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a benefit to be able to speak to a vet at short notice for advice.”

VidiVet 5 star review on 24th June 2023

Posted 10 months ago

“The best app out there!!! The vets providing this service are absolutely phenomenal. They have set our minds at ease with so many problems after our pug had had her operation. They deserve a medal!!! Their service is soooo fast too. I can not thank them enough!!! They would reply with in about 10-15 minutes. The GPS we have need to take a leaf out of their book!!!”

VidiVet 5 star review on 17th June 2023

Posted 11 months ago

“Prompt response and the advice given was helpful and re-assuring.”

Posted 11 months ago

“We always get a really quick response from one of the vets with reassuring advice on what to do. The ability to add videos and pictures to the messages is really helpful in explaining what's happening to the vet. Being 24 hours is a massive bonus! Highly recommended.”

Posted 11 months ago

“Amazingly quick responses. Very kind and considerate vets. Love the video clips that act as the advice. Very comprehensive. They even checked in off their own backs to be sure my cat had perked up.”

Posted 11 months ago

“Very pleased with the fast, accurate response”

Posted 11 months ago

“I have three dogs and VidiVet is perfect for any questions I have regarding them at any time of the dog. They help give me advice on if I can help my dogs at home which saves on an expensive vet bill. Love VidiVet and highly reccommend it, so happy and the vets are friendly and really helpful.”

VidiVet 5 star review on 15th June 2023

Posted 11 months ago

“I recently contacted vidivet in regards to my dog and was quite surprised at how quick I got a reply. The service is fantastic, would definitely recommend.”

Posted 11 months ago

“Excellent service! Very responsive!”

Posted 11 months ago

“VidiVet have been absolutely fantastic. They respond to queries within minutes, and have saved me contacting the out of hours vet several times. The Vets that have helped me have always been lovely, friendly, and reassuring. I can't fault the service at all - 10/10.”

Posted 1 year ago

“Wanted advice for Florence 10 weeks at the time found it really easy and the reply was really informative and helped with the problem I had with Florence”

Posted 1 year ago

“It was great to have a live video response - thank you”

Posted 1 year ago

“Vidivet is absolutely fantastic! I have reached out a couple of times over veterinary problems for my dog that have been worrying me. The very fast response to questions with thorough and reassuring advice. I wouldn't hesitate to recommend this service.”

Posted 1 year ago

“Super quick response and even came back with a second response which wasn't needed but was appreciated! Thank you so much. Really useful app to have just in case something happens.”

Posted 1 year ago

“It’s an amazing service for quick questions, you get responses honestly within a couple of minutes usually, and they’re very detailed. You can also follow up with more questions too and you get really considerate and helpful advice. So handy to use the app instead of spending a fortune at the vet when it’s not needed (or when you need advice on what to do before you can get to the vet). The low price is an added bonus, as it’s really cheap and affordable.”

Posted 1 year ago

“First time user buy was delighted with both the advice and speed of response!”

Posted 1 year ago

“This app is a God send. The lightening fast responses from the team are always kind, empathetic and highly knowledgeable, giving you complete understanding and peace of mind in the unfortunate event of your beloved pet becoming poorly. A must have for pet owners. Thank you.”

Posted 1 year ago

“Brilliant service”

Posted 1 year ago

“Really helpful and speedy service from the time. A small injury which in the past we would have taken to be seen by an emergency vet but with the advice, guidance and a couple of check-ins via video/photos/texts, we avoided the cost and stress of taking our cat to the vet.”

Posted 1 year ago

“An absolutely essential app that allows you to get medical advice from a vet, out of hours, weekends and evenings. How did we live without this app?? I was able to upload photographs to get advice straight away via video from a vet in real time. Explained what was wrong with my dog to me and what to tell my vet when taking him in. The vet I spoke with also gave advice as what to do when sat with him at home. Far better than searching the internet and getting things so so wrong. I will continue to use this app all the while I have a pet”

Posted 1 year ago

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VidiVet is rated 5.0 based on 880 reviews