TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.78

4.8 Rating 5,740 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,740 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 31st August 2026

621

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wasn’t very happy with my delivery. The box came damaged. They did replace the box a couple of days later. But if it had gone to my recipient directly I would’ve never known it was a broken box. I ended up having to pay extra to get it delivered myself to the recipient as the box arrived after I visited my mil. They offered me 10% off my next order to compensate.”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for taking the time to share your experience. We’re truly sorry your TreatBox arrived damaged, especially when it was meant to be a thoughtful gift. We completely understand how disappointing that must have been, and we’re so sorry it added extra cost and effort on your side. While we were glad to send a replacement quickly, we know that doesn’t take away from the frustration you felt. Please know we’re looking closely at our packaging to make sure this doesn’t happen again, as we always want every TreatBox to arrive just as special as intended. Thank you so much - TreatBox 💗

Posted 1 year ago

“Wonderful selection of gifts available to suit everyone's tastes. Sent one to daughter one to daughter-in-law as hugs in a box. Fast delivery lovely packaging both were absolutely thrilled to receive them. 💯 recommend 👌”

TreatBox 5 star review on 23rd September 2025

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Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 1 year ago

“My go to company for a gift for my girlies! Love the variety, cost point, personalisation and swift delivery!”

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Posted 1 year ago

“Really lovely box of goodies my daughter was so pleased to receive it and the handwritten note adds a very personal touch too. I’ll definitely buy again.”

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Posted 1 year ago

“I bought pyjamas for my daughter, she absolutely loved them, the material is so soft & loved the pattern.”

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Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“quick delivery after orderred, items are exquisite and practical.”

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Posted 1 year ago

“I had a box send to my bestie as a little surprise pick me up for her. It arrived quicker than I expected it to which was lovely. My friend said that everything in the box was wonderful and put a huge smile on her face.”

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Posted 1 year ago

“A lovely box! Fast delivery, lovely items and the wool are just divine!”

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Posted 1 year ago

“Lovely pen and paper set, looks very good quality, very well packaged and quick delivery”

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Posted 1 year ago

“Great products. High quality and delivered quickly. No complaints”

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Posted 1 year ago

“Got delayed 2 weeeks cuz of some error in the website that removed the flat number from my address, messing the birthday by 2 weeks wasn't good and the box arrived in not a really nice look from outside. the customer service were replying with whatever, but not sending a replacement instead they waited for the parcel to be sent back to them and then resend it to me and charging me for the delivery, would not recommend it”

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Posted 1 year ago

“Absolute load of rubbish it got put in the bin and I wish I never had anything to do with the company cos they keep emailing me about rubbish so delete my account asap and don't email me again”

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Posted 1 year ago

“Great treat box for my husbands birthday. I love Treat box I have ordered a number of different types including for my work as well.”

TreatBox 5 star review on 21st September 2025

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Posted 1 year ago

“Fantastic pyjamas love the quality quick delivery and well packaged 5stars”

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Posted 1 year ago

“The treatbox itself was great, but unfortunately the company that delivered the parcel left it outside in the pouring rain. The gift was soaked through. My friend also checked her ring doorbell but no body rang it. She said she was only gone for 20 minutes that day. I love the idea and the treatbox itself but the execution was very poor.”

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Posted 1 year ago

“Very poor, order never arrived and no support in resolving the issue.”

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Posted 1 year ago

“I bought this treat box for my best friend’s birthday and it was perfect! She absolutely loved it and said it made her day feel so special. The presentation was beautiful, and you can really tell a lot of care goes into putting it together. Such a wonderful gift idea. I’ll definitely be ordering again!”

TreatBox 5 star review on 19th September 2025

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Posted 1 year ago

“Such a great letterbox gift & super fast delivery!”

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Posted 1 year ago

“Still haven't received it”

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Posted 1 year ago

“Really loved my wee TreatBox. Note pads really useful and the pen writes lovely. I will defo be using them again in the future.”

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Posted 1 year ago

TreatBox is rated 4.8 based on 5,740 reviews