TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,458 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 5,458 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 31st January 2026

608

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My team member loved her treats! Really nicely presented with the personalised message, & delivered next day after ordering. Thankyou xx”

Helpful Report

Posted 7 months ago

Hello Samantha 👋 Thank you so much for your kind review! We're so pleased to hear your team member loved her treats and that everything arrived just as you'd hoped. 💛 We loved putting it together for you, thank you again for choosing TreatBox! 💗

Posted 7 months ago

“I ordered this to be delivered for a surprise on my daughters 29th birthday. I chose my own 5 pieces and added the biscuit. She absolutely loved it! I had to contact them with a query re quick posting they got back to me within the hour. Highly recommend”

Helpful Report

Posted 7 months ago

Hello Pamela 👋 Thank you so much for your lovely review! We're so happy to hear your daughter loved her birthday TreatBox, it sounds like you picked the perfect surprise We're also really pleased we could help quickly with your query. Thank you for recommending us, it truly means a lot! Thank you for choosing TreatBox 💗

Posted 7 months ago

“Arrived really really quick. Easy to shop. That’s the only positives about this experience”

Helpful Report

Posted 7 months ago

Hello Becky Thank you for your feedback, we’re really pleased to hear your order arrived quickly and that you found the shopping experience easy. I’m sorry to hear the rest of your experience didn’t meet expectations. We’d love the opportunity to make things right, if you could pop us an email at hello@treatboxuk.com, we’ll be happy to help.

Posted 7 months ago

“Love the ready to send range of treat boxes that fit through postboxes. A quick and easy way to send birthday wishes to my UK based friends and always well received.”

Helpful Report

Posted 7 months ago

Hello Karyn 👋 Thank you so much for your kind words! We're so glad to hear you're enjoying our Ready To Go range, we love making it easy to send a thoughtful surprise through the letterbox. Delighted to know your friends have loved receiving them too! Thank you for choosing TreatBox 💗

Posted 7 months ago

“Omg! I’ve had my 2nd treat box 😁 the socks are so comfortable! I’ve had some coffee sachets in one of my boxes (I don’t drink coffee & I’m not allowed caffeine sorry) other than that the boxes are amazing 🤩”

Helpful Report

Posted 7 months ago

Hello Emma-Leanne 👋 Thank you so much for your lovely review! We're so happy to hear you're enjoying your TreatBoxes, and especially the socks! Noted on the coffee sachets, thank you for letting us know, we’ll keep that in mind for any future boxes. We're so pleased you're loving the experience overall! Thank you for choosing TreatBox 💗

Posted 7 months ago

“My boxes always arrive on time with good communication to let me know it is in its way. It’s always lovely to see what surprises I am getting. The June box was gorgeous.”

Helpful Report

Posted 7 months ago

Hello 👋 Thank you so much for your kind words! We're so happy to hear your boxes have been arriving on time and that you’re enjoying the little surprises each month. Delighted you loved the June box, we had so much fun putting it together! Thank you for choosing TreatBox 💗

Posted 7 months ago

“No issues with additional customs charges sending to an EU country which was a massive plus for me after previous bad experiences sending to the EU, my friend absolutely loved all her gifts and called it the ‘best lucky dip ever’. Really high quality items and prompt delivery. I was so impressed.”

Helpful Report

Posted 7 months ago

Hello Lisa 👋 Thank you so much for your lovely review! We're thrilled to hear your friend loved her TreatBox and called it the "best lucky dip ever", what a compliment! We're also really pleased the delivery to the EU was smooth and free from customs issues, as we know how frustrating that can be. So glad we could make the experience a positive one for you both! Thank you for choosing TreatBox 💗

Posted 7 months ago

“Such great gift boxes. I’ve ordered many and they are loved by all recipients. I also ordered a surprise one for myself! We all need a treat now and again!”

Helpful Report

Posted 7 months ago

Hello Carol 👋 Thank you so much for your kind words! We're so pleased to hear our gift boxes have been a hit with everyone, including your surprise treat for yourself (we couldn't agree more, everyone deserves a little pick-me-up!) Thank you for choosing TreatBox 💗

Posted 7 months ago

“I’ve been buying build your own boxes from treatbox for a good few years now to give as gifts or to treat myself I love all their products”

Helpful Report

Posted 7 months ago

Hello Emma 👋 Thank you so much for your continued support over the years! We're so happy to hear you love building your own boxes, whether it's to treat yourself or gift to others. It really means a lot to us and we're so glad you enjoy our products Thank you for choosing TreatBox 💗

Posted 7 months ago

“I ordered from TreatBox for a good friend’s birthday. There was an amazing range of items to choose from and it was so simple to make my box. The box arrived on time and my friend was delighted to receive such a great gift. I would definitely recommend TreatBox 100%”

Helpful Report

Posted 7 months ago

Hello 👋 Thank you so much for your kind review! We're so pleased to hear you enjoyed creating your box and that your friend loved their birthday surprise. It means a lot to us that you'd recommend TreatBox, and we hope to help you send more thoughtful gifts in the future! Thank you for choosing TreatBox 💗

Posted 7 months ago

“Another fantastic gift for a friend. Well presented and well priced”

Helpful Report

Posted 7 months ago

Hello Susie 👋 Thank you so much for your lovely review! We're so pleased to hear the gift was well received and that you were happy with the presentation and value. We really appreciate your support and hope to help you treat someone special again soon! Thank you for choosing TreatBox 💗

Posted 7 months ago

“I ordered a lovely selection of 10 items for my sister's birthday who was super pleased. She especially loved all the dog mama items and the yummy biscuit which, in her words, was 'soooo good'. I ordered the box in April to be delivered at the beginning of June but the box sadly didn't arrive. However, the TB team were super quick to sort out another box the day I emailed them & it arrived the next day. Cheers TB :-)”

Helpful Report

Posted 7 months ago

Hello Sandra 👋 Thank you so much for your kind review and sharing a photo with us! We’re so pleased your sister loved her birthday TreatBox, especially the dog mama items and that delicious biscuit (we love hearing that!). We’re really sorry the original box didn’t arrive as planned, but we're glad we could quickly make things right for you. Your patience and understanding mean a lot, and we're so happy everything arrived in time to celebrate. Cheers to you too – and thank you again for choosing TreatBox! 💗

Posted 7 months ago

“Fast delivery even though I never received the update to say it was delivered, it arrived the next day and my Grandad said ‘It’s very different but nice and the packaging was lovely.’ - My grandad is hard to buy for and maybe the Rose tea wasn’t something he would personally choose but it was more about the little messages. He said you can never go wrong with fudge and white chocolate though and he was looking forward to trying the mint balm.”

Helpful Report

Posted 8 months ago

Hello Stephanie 👋 Thank you so much for sharing this lovely feedback! We're really pleased to hear your TreatBox arrived so quickly, even without the delivery update. It sounds like your Grandad really appreciated the thoughtful touches, especially the messages and sweet treats (you can never go wrong with fudge and white chocolate indeed!). We know how tricky it can be buying for loved ones, so we’re glad the box still brought a smile. Thank you again for choosing us! Thank you for choosing TreatBox 💗

Posted 7 months ago

“I have a monthly subscription of Treatbox and I can truly say I love a little surprise each month. Come package beautifully and love items receive and sometimes my daughter get to choose an item from it. A little pamper treat for myself. My youngest wishes they did kids socks.”

Helpful Report

Posted 8 months ago

Hello 👋 Thank you so much for your kind words! We're so happy to hear how much you enjoy your monthly TreatBox, and that your daughter gets to share in the fun too! It’s lovely to know it brings a little pampering joy each month. And how cute that your youngest is hoping for kids’ socks – we’ll be sure to pass that suggestion on to our team! Thank you again for your support, it means the world to us. Thank you for choosing TreatBox 💗

Posted 7 months ago

“Couldn’t recommend TreatBox more. I’d emailed over an item I’d seen on instagram but not on the website. I got in touch with customer services and they found one and made my order complete. The customer service was amazing and my daughter loved opening it before her end on year exam x”

Helpful Report

Posted 8 months ago

Hello Jen Thank you so much for your kind words! We're so happy we could help make your order extra special. It’s lovely to hear your daughter enjoyed her TreatBox, what a thoughtful surprise before her exams! Wishing her all the luck in the world, and thank you again for your support! Thank you for choosing TreatBox 💗

Posted 7 months ago

“I've been a fan a Treatbox for a while and will quite often treat myself to a little pick me up box every now and then. This year I decided to try the subscription box and have been receiving them every month since December. They are a lovely surprise each month and the last two boxes the design has been 'on point' with theme.”

Helpful Report

Posted 8 months ago

Hello 👋 Thank you so much for your continued support, it truly means the world to us! We're so happy to hear you've been enjoying your subscription since December, and that the recent themes have hit the mark! We love creating those little monthly surprises and are so glad they’ve brought you joy. Thank you for choosing TreatBox 💗

Posted 7 months ago

“Superb service and affordable gorgeous treats every month - little surprises each month just for me!”

Helpful Report

Posted 8 months ago

Hello Claire 👋 Thank you so much for your kind words, and for sharing a photo too! We absolutely love seeing your TreatBox moments. It means the world to know you're enjoying your monthly surprises and treating yourself, you deserve it! Thank you for choosing TreatBox 💗

Posted 7 months ago

“I love the surprise of what's in the box every month. Really perks up my day.”

Helpful Report

Posted 8 months ago

Hello 👋 We’re so glad to hear that! Knowing your box brings a little boost to your day is exactly why we do what we do. Thank you for being a part of the TreatBox family, it means so much to us! Thank you for choosing TreatBox 💗

Posted 7 months ago

“Brilliant company. Quick delivery and quality items. The subscription box is well worth the money too.”

Helpful Report

Posted 8 months ago

Hello 👋 Thank you so much for your lovely review! We're so happy to hear you're enjoying your subscription box and that you're pleased with the delivery and quality. It means the world to us to know it’s bringing you joy each month! Thank you for choosing TreatBox 💗

Posted 7 months ago

“TreatBox have been so helpful with arranging three end of year teacher gifts, i highly recommended them. I've had an issue with the order being shipped sooner than it should have been but they have been fantastic with resolving the issue for me.”

Helpful Report

Posted 8 months ago

Hello Emily 👋 Thank you so much for your kind review! We're so pleased we could help with your teacher gifts and really appreciate your recommendation. Apologies again for the early shipment, but we're glad we could get it resolved for you quickly. If you ever need anything in the future, we’re always here to help! Thank you for choosing TreatBox 💗

Posted 7 months ago

TreatBox is rated 4.8 based on 5,458 reviews