TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,457 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,457 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 31st January 2026

608

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and service as always! I continue to use again and again!”

Helpful Report

Posted 6 months ago

Hello Carys 👋 Thank you for taking time to leave us a great review! We're so pleased to hear you found our service and products so great. We can't wait to be your go-to for your next occasion whether that be treating a loved one or yourself! Thank you for choosing TreatBox 💗

Posted 6 months ago

“Loved this bought for one of my best friends as a cheer up treat. She loved it. Who doesn’t like getting a pic of you and your bestie and a yummy cookie & kind worded keepsake heart ? it’s like a sunshine box of support and love being delivered by the postman Super fast delivery as well. Thank you ❤️☀️👯‍♀️ Xx”

Helpful Report

Posted 6 months ago

Hello Laura 👋 Thank you so much for your lovely review! We're so happy to hear your best friend loved her TreatBox, we absolutely love the idea of it being a “sunshine box of support and love”. That’s exactly what we aim for. We're so pleased it brought a smile and arrived so quickly too. Thank you again for choosing TreatBox 💗

Posted 6 months ago

“Nicely packaged+ arrived on time.”

Helpful Report

Posted 7 months ago

“Fun to give & receive! I love the selection process, as I imagine the smiles and the delightful discovery of what is in the box. A great service that makes it simple for you to choose, select when you want the delivery and send a box of treats.”

Helpful Report

Posted 7 months ago

Hello 👋 Thank you so much for taking the time to leave us a review and for sharing your great photo, we absolutely love seeing our boxes in action! We're so happy to hear you enjoy the process of choosing and sending a TreatBox, and we’re delighted it brings a smile at both ends. Thank you for your support! Thank you for choosing TreatBox 💗

Posted 6 months ago

“Rlly good packing, nice quality of the stuff included in the gift. Although tracking on the site should be more efficient, otherwise everything all sorted!! Totally recommended”

Helpful Report

Posted 7 months ago

Hello 👋 Thank you so much for taking the time to leave us a review! We're really pleased to hear you were happy with the packaging and the quality of the treats. We appreciate your feedback on the tracking system, we're always looking for ways to improve, and this will be passed on to the team. Thanks again for recommending us! Thank you for choosing TreatBox 💗

Posted 6 months ago

“Sent your treat box to my friend. She absolutely loved it x”

Helpful Report

Posted 7 months ago

Hello Jayne 👋 Thank you for taking the time to leave us a review and sharing a photo with us! We're so pleased to hear your friend was delighted with her gift, it's so wonderful to receive post like this! We can't wait to be your go-to for your next occasion whether that be for a loved one or a much deserved treat for yourself. Thank you for choosing TreatBox 💗

Posted 6 months ago

“My friend absolutely loved this! She found it so much better then flowers and thoroughy enjoyed the chocolate.”

Helpful Report

Posted 7 months ago

Hello Sam 👋 Thank you so much for leaving us such a lovely review! We're so pleased to hear your friend loved their TreatBox, you're absolutely right, there's something extra special about receiving a more personal gift filled with thoughtful treats you can actually enjoy and use. We're so glad the chocolate was a hit too! Thank you for choosing TreatBox 💗

Posted 6 months ago

“fantastic service”

Helpful Report

Posted 7 months ago

Hello Charlotte 👋 Thank you for your lovely review! We'r so pleased you are happy with the service you received and we hope you gift was well received. We look forward to being your go-to for your next occasion. Thank you for choosing TreatBox 💗

Posted 6 months ago

“Delighted. My sister loved the gifts, packaged beautifully and good quailty. Thanks TreatBox xoxo”

Helpful Report

Posted 7 months ago

Hello Matthew 👋 Thank you for taking time to leave us a review! We're so pleased to hear your Sister loved her TreatBox and she enjoyed the opening experience. We can't wait to be your go-to for your next occasion whether that be for a loved one or a much deserved treat for yourself. Thank you for choosing TreatBox 💗

Posted 6 months ago

“Bought for a friend going through a rough time- I loved that we could select from a range of thoughtful items and personalise with a picture gift card. Such a lovely idea, I'm glad you exist as a company!”

Helpful Report

Posted 7 months ago

Hello 👋 Thank you so much for your kind words, it truly means the world to us. It's messages like this that remind us why we do what we do and help us continue creating thoughtful gifts and special memories for our customers. We’re so glad you were able to put together something meaningful for your friend, and we’re honoured to have played a small part in that moment. Thank you for choosing TreatBox 💗

Posted 6 months ago

“It was nice. My friend got loved it, only issue was it came broken.”

Helpful Report

Posted 7 months ago

Hello Onyinye 👋 Thank you so much for your review! I'm really pleased to hear your friend loved their gift – that means the world to us. I’m so sorry to hear the biscuit arrived damaged during transit. That’s certainly not the experience we want for you or your recipient. Please feel free to reach out to us at hello@treatboxuk.com and we’ll be more than happy to assist you further. Thank you for choosing TreatBox 💗

Posted 6 months ago

“My friend absolutely loved her box! Big birthday hit 💕”

Helpful Report

Posted 7 months ago

Hello Natalie 👋 Thank you for your wonderful review! We're so pleased to hear your friend loved her Birthday Treat. We're wishing her a wonderful Birthday from everyone here at TreatBox. We can't wait to be your go-to for treats and gifts again soon Thank you for choosing TreatBox 💗

Posted 7 months ago

“My work pal was delighted with her gift and I was equally delighted with how quick and simple the process was. A great way to gift!”

Helpful Report

Posted 7 months ago

Hello 👋 Thank you for taking time to leave us a review! We're so pleased to hear your colleague loved her thoughtful gift and you found the whole process from ordering to delivery smooth and efficient. We can't wait to be your go-to for for your next gift whether it be for yourself or a loved one. Thank you for choosing TreatBox 💗

Posted 7 months ago

“Ordered a treat box for each of my brother in law and sister in law. They were delighted as going through a difficult time at the moment, really cheered them up. Delivered promptly: excellent customer service as an error had occurred with the address.”

Helpful Report

Posted 7 months ago

Hello 👋 Thank you so much for your thoughtful review. We’re really glad to hear the treat boxes brought a bit of cheer during a difficult time. We’re also pleased we could quickly resolve the address issue for you. Your kind words mean a lot to us! Thank you for choosing TreatBox 💗

Posted 7 months ago

“Bought as a gift for a friend. She loved it!! The team were great at communication and were really helpful with a query I had. Would definitely order from again!”

Helpful Report

Posted 7 months ago

Hello Hayley 👋 Thank you so much for your lovely review! We're so pleased to hear your friend loved their gift and that our team could help with your query. We truly appreciate your support and would love to welcome you back again soon! Thank you for choosing TreatBox 💗

Posted 7 months ago

“Birthday Babe treatbox purchased for friend who absolutely loved it. Quick delivery, hood price.”

Helpful Report

Posted 7 months ago

Hello Rachel 👋 Thank you for taking the time to leave us a review! We're so pleased to hear your friend loves the TreatBox you selected for them. We can't wait to be your go-to for your next occasion whether that be for a loved one or treating yourself. Thank you for choosing TreatBox 💗

Posted 7 months ago

“Loved being able to bespoke plan the box for my friend who has just retired. She was delighted with her goodies. And I think she loved the hand written note too. It gave it a special touch. She sent me a picture!”

Helpful Report

Posted 7 months ago

Hello Caroline 👋 Thank you for your review and sharing the wonderful photo with us! We're so pleased to hear you loved curating the TreatBox for your friend and we love to hear she enjoyed the personal touch with the handwritten gift message. This is exactly why we love creating TreatBoxes for our customer to gift and enjoy Thank you for choosing TreatBox 💗

Posted 7 months ago

“Absolutely amazing! I ordered a bespoke box that lets you pick 5 things as a little pick me up for my bestie, and it was delivered next day! Very happy with the service and good pricing too! Will definitely use again :)”

Helpful Report

Posted 7 months ago

Hello Holly 👋 Thank you for taking time to leave us a review! We're so pleased to hear your TreatBox arrived so quickly and you were able to spread a little joy to you Bestie. We look forward to you shopping for Treats with us again soon - whether that be for yourself or a loved one. Thank you for choosing TreatBox 💗

Posted 7 months ago

“Beautiful pyjamas, which arrived promptly. Unfortunately they were too big, contacted Customer Service who responded within 12 hours. Sent an email with returns info, hopefully now my exchange for a smaller size will arrive soon. Thank you *****”

Helpful Report

Posted 7 months ago

Hello Delia 👋 Thank you for leaving a review with us! We're so pleased to hear you love the pyjamas - even if they are too big. It's great to hear our Customer Care team have helped you arrange an exchange for another size so quickly and we hope you are able to enjoy wearing them shortly Thank you for choosing TreatBox 💗

Posted 7 months ago

“This was my first ever order and I was so happy and pleased with everything that arrived ☺️ brilliant quality sweets were tasty iced coffee was amazing Fast dispatch and delivery”

TreatBox 5 star review on 30th June 2025

Helpful Report

Posted 7 months ago

Hello Emma 👋 Thank you so much for taking the time to leave us a review! We're so pleased to hear you love your first order with us, we hope it's the first of many more to come. We love to hear that you enjoyed the selection of treats available and that you received your order so quickly We look forward to you shopping with us again soon, whether that be treats for yourself or a loved one Thank you for choosing TreatBox 💗

Posted 7 months ago

TreatBox is rated 4.8 based on 5,457 reviews