TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,612 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,612 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 29th June 2026

620

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got this as a birthday gift for my friend in the UK. She was amazed by the surprise and loved the cute presentation! I'm very glad I chose TreatBox.”

TreatBox 5 star review on 15th April 2025

Helpful Report

Posted 1 year ago

Hello Ieva 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 1 year ago

“I am returning customer who has ordered boxes as gifts for friends and myself. This particular box was for a friend's birthday. She was delighted with it. Thank you for such good quality items and reliable delivery.”

Helpful Report

Posted 1 year ago

Hello Karen 👋 Thank you so much for your lovely feedback and for being a returning customer, it truly means the world to us! We’re so happy to hear your friend was delighted with her birthday TreatBox. It’s always our aim to deliver high-quality gifts with a smooth, reliable service, and it’s wonderful to know that came through. Thank you again for your continued support, we can’t wait to treat you and your loved ones again soon! Thank you for making our day - TreatBox 💗

Posted 1 year ago

“The box was for a friend's birthday and she loved all of the goodies in it”

Helpful Report

Posted 1 year ago

Hello Morag 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Such a fab idea for something different! They have a great selection and lots of things to add or change. Highly recommended.”

Helpful Report

Posted 1 year ago

Hello Calum 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Website is easy to navigate, plenty of premade options to personalise or create your own. Quick dispatch and notification to keep you in the loop. I can't comment on the contents as this was a gift but friend seemed happy with the delivery.”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave such a kind review! We're so pleased to hear you found our website easy to use and that the ordering and dispatch process was smooth. It’s wonderful to know your friend was happy with their gift, that’s exactly what we love to hear! We hope to treat you or your loved ones again very soon. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Purchased as a gift for a close friend who has just become an auntie, she was over the moon with her gift.”

Helpful Report

Posted 1 year ago

Hello Lynsey 👋 Thank you so much for your kind review! We’re so happy to hear that your friend loved her gift, what a special way to celebrate such a lovely moment. We’re so grateful you chose TreatBox for such an important occasion, and we hope to treat you and your loved ones again soon! Thank you for making our day - TreatBox 💗

Posted 1 year ago

“My friends loved them… Great service too”

Helpful Report

Posted 1 year ago

Hello Tina 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Wonderful services”

TreatBox 5 star review on 14th April 2025

Helpful Report

Posted 1 year ago

Hello Hateem 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 1 year ago

“my experience with treat box was excellent”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“A lovely little treat for a friend on her birthday! I love the fact that it was next day delivery (ordered before a certain time) so that we weren't waiting ages. Treatbox is fairly local to me and I like supporting local businesses.”

Helpful Report

Posted 1 year ago

Hello Emma 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“One of the best companies on the market, miles above the rest 💜 so much more personal than just sending a bunch of flowers through the post”

Helpful Report

Posted 1 year ago

Hello Charlotte 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I have used this company a few times now . They are efficient and deliver on time cute little boxes of treats for all sorts of occasions . I sent one to my goddaughter last week on the birth of her first baby. I was sure she would have lots of flowers so this was something different and contained a little keepsake.”

Helpful Report

Posted 1 year ago

Hello Marilyn 👋 Thank you so much for your lovely feedback! We’re delighted to hear you’ve trusted us for several special occasions, it truly means a lot to us. We love that you chose a TreatBox as a unique and thoughtful gift for your goddaughter, what a beautiful way to celebrate the birth of her little one with something she can treasure. Thank you again for your continued support, and we look forward to helping you create more special moments in the future! Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Bought for a gift and they loved it. Just what was needed. Thank you ☺️”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I love TreatBox , the service, products and happy feels they provide are fantastic ❤️”

Helpful Report

Posted 1 year ago

Hello Margaret 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I have ordered so many stunning boxes from Treatbox over the last few years for myself and for family and friends. Each box has been met with complete joy! The items are all so well made and they are packaged beautifully! I also receive the subscription boxes and I love the element of surprise with each box every time a new month arrives. I would definitely recommend Treatbox to others! ❤️”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. We love to hear that your are treating yourself as well as others by receiving our Subscription Box. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Such a perfect gift option for friends and family!! I’ve used treat box for 5 of my friends and family using the build a box and choosing the 7 items personally to that person, such a beautiful and thoughtful gift, would highly recommend 😊 so worth the money xx”

TreatBox 5 star review on 10th April 2025

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 1 year ago

“Great company, have used them twice, and despite a slight hiccup (replacement card due to the ordered one being out of stock) I will be using them again. Products definitely brighten peoples days!”

Helpful Report

Posted 1 year ago

Thank you so much for your kind review! We're so glad to hear you've had a positive experience with us, even with the small hiccup - and we really appreciate your understanding. It means a lot to know our products have helped brighten someone’s day. We can't wait to treat you again soon! 💗

Posted 1 year ago

“Delivery was fast, the packaging is amazing. My note was hand written which was such a lovely gesture. I will be buying from there again! There was so many options to choose from, prices were very reasonable for what you want. Makes it such a meaningful gift to buy for any occasion. Thank you very much TreatBox :)”

Helpful Report

Posted 1 year ago

Thank you so much for your lovely review! We're so happy to hear your order arrived quickly and that you loved the handwritten note - we always want to add that extra personal touch. It means so much to know you found the options meaningful and well-priced, and we can’t wait to help you treat someone (or yourself!) again soon. Thank you for choosing TreatBox! 💗

Posted 1 year ago

“Build your own boxes are great. Mystery ones underwhelming and not great value.”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We’re so pleased to hear you’re enjoying our Build Your Own boxes - we love how personal they can be. We’re sorry to hear the Mystery box didn’t quite meet your expectations. While we always aim to include a great mix and value, we understand that the element of surprise isn’t for everyone. Your thoughts are really helpful and will be taken on board as we continue to improve our range.

Posted 1 year ago

“Cannot emphasise how much I do not recommend ordering through Treatbox. Their online form at the time did not prompt the first line of the address so my order was not delivered to my friend. In order to have it redelivered, Treatbox said I needed to pay a restocking fee as well as redelivery. There was zero compassion for the fact that my friend whose husband was undergoing cancer treatment and no negotiation of meeting me in the middle. The customer service took forever and a resolution was never found. Take your business elsewhere, it’s just not worth the hassle!”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your experience. I’m truly sorry to hear that you were left feeling disappointed, especially when you had ordered something so meaningful for your friend during such a difficult time. Please know that this is absolutely not the experience we want for our customers. I completely understand how frustrating it must have been to face these issues. Our checkout system does rely on the information entered at the time of ordering, and when an address is incomplete, it sadly impacts successful delivery. We do ask for a restocking and redelivery fee when parcels are returned to us, in line with our policy, but I’m very sorry if this came across as lacking compassion — that was certainly not our intention. We do our best to respond as quickly as possible and support our customers, but I sincerely apologise if you felt that communication took too long or that a fair solution wasn’t found. Your feedback is really important to us and will be shared with the team to ensure we continue to improve how we handle sensitive situations. If there’s anything more we can do to assist you or help further, please don’t hesitate to reach out — we would really like to help in any way we can. Once again, I’m truly sorry for the upset caused and for not meeting your expectations on this occasion.

Posted 1 year ago

TreatBox is rated 4.8 based on 5,612 reviews