TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,457 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,457 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 31st January 2026

608

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Treatbox is always my go to for unique gifts. The items available for the Treats are great and the customer service matches them. I recently purchased the ceramic Good Luck at University for my God Daughter when she starts in September. I wanted it personalised with her name and name of the University and start date. I emailed enquiring and I was responded to within hours. Great company.”

Helpful Report

Posted 6 months ago

Hello Lisa 👋 Thank you so much for your lovely review! We're so glad to hear TreatBox is your go-to for unique gifts, and it means a lot that you took the time to share your experience. We're especially happy we could help make your gift for your God Daughter extra personal – what a thoughtful idea for such a special milestone! Thank you for your continued support – it really means the world to us. Thank you for choosing TreatBox 💗

Posted 6 months ago

“Delivered promptly and recipient delighted!”

Helpful Report

Posted 6 months ago

Hello Lily 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“Gorgeous unique gifts and beautifully packaged”

Helpful Report

Posted 6 months ago

Hello Jenny 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“I love a treatbox I always buy them for friends as a thank you! They are perfect.”

Helpful Report

Posted 6 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“I can’t recommend them highly enough. The service is outstanding — so kind, thoughtful, and always going the extra mile to help. They pay attention to every detail and make even the smallest gift feel unforgettable. A rare gem of care and professionalism!”

Helpful Report

Posted 6 months ago

Hello Simona 👋 Thank you so much for such a heartfelt review! Your kind words truly mean everything to us. We're so glad you feel the care and attention we put into every detail – it's what we love most about what we do. Your support and appreciation make it all worthwhile. Thank you for being part of the TreatBox journey! Thank you for choosing TreatBox 💗

Posted 6 months ago

“The box was delivered timely and as usual the special items were loved by the recipient. Treatbox is my go to for sweet classy thoughtful gifts.”

Helpful Report

Posted 6 months ago

Hello Ola 👋 Thank you so much for your kind words – we’re so pleased your order arrived swiftly and that the recipient loved their treats! It means the world to us that TreatBox is your go-to for thoughtful gifts. We truly appreciate your continued support! Thank you for choosing TreatBox 💗

Posted 6 months ago

“TreatBox is a great idea for special presents, I've used it to give something special for friends, saying "thanks" or "thinking of you".”

Helpful Report

Posted 6 months ago

“This was bought as a leaving gift for a friend. She loved it. Well packaged and lovely presentation. I have bought many Treatboxes from you. Thank you. I will be buying more boxes.”

Helpful Report

Posted 6 months ago

Hello Charlotte 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“I was throughly impressed with the order and I couldn’t be happier! From the moment I placed my order, everything was smooth, professional, and thoughtful. I love the variety of options you can choose from when building the hamper. The packaging was beautiful, the delivery was quick, and the quality of the gifts completely exceeded my expectations. You can tell a lot of care and attention goes into every detail.”

Helpful Report

Posted 6 months ago

Hello Fowziya 👋 Thank you so much for your wonderful words, we’re absolutely thrilled to hear how happy you were with your order! It means the world to us that you noticed the care and attention we put into every detail. We’re so glad you enjoyed building your own box and that everything from the packaging to the delivery met (and exceeded!) your expectations. Can’t wait to treat you again soon! Thank you for choosing TreatBox 💗

Posted 6 months ago

“For the price of the box you do expect a little more. The biscuit was broken and necklace just in a little plastic bag tangled. I’m not happy about now having h to gift it unfortunately. This wasn’t my first purchase but it will be my last.”

Helpful Report

Posted 6 months ago

Hello, We're so sorry to hear your TreatBox didn’t arrive as expected, this is certainly not the experience we hoped for you. A broken biscuit and tangled necklace are far from our usual standards, and we completely understand your disappointment, especially when it was meant to be a gift. We’d really appreciate the chance to make this right. Please feel free to reach out to us at hello@treatboxuk.com, and our team will be happy to help. Thank you for your previous support, we’re truly sorry to have let you down this time.

Posted 6 months ago

“Nice products, a lot of money fir what my friend received. The box also referred to the gift as small in bold writing on the top of the box. I was so embarrassed and upset by this. Will not order again”

Helpful Report

Posted 6 months ago

Hello Jenny Thank you for your feedback, we're really sorry to hear that you felt disappointed, and we completely understand your concerns. The wording is part of our brand message, celebrating the small but meaningful gestures behind each gift. That said, we’re truly sorry it didn’t feel right in this context, and we never want anyone to feel embarrassed or upset when sending a TreatBox. We’ll absolutely take your comments on board as we continue to grow and improve. Thank you again for sharing your experience – it’s really valuable to us. If you need any further assistance please don't hesitate to reach out to us at hello@treatboxuk.com.

Posted 6 months ago

“Your pjs are the best I have ever bought. True to size, comfortable to wear, wash well( no shrinkage). I sleep very well. Thank you”

Helpful Report

Posted 6 months ago

Hello Ruth 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you loved your pyjamas and TreatBox, and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts, including our cosy pyjamas - that our customers love. Thank you for making our day! TreatBox 💗

Posted 6 months ago

“What a lovely surprise for my daughter,she loved all the little treats in the box. Great quality and packaged with care”

Helpful Report

Posted 6 months ago

Hello Alison 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“lovely box of goodies, well presented and great gift ideas”

Helpful Report

Posted 6 months ago

Hello Stephanie 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“I’ve used this company a few times for various boxes there very well packed and you get updated on your orders throughout! Very good idea for all occasions and will be using TreatBox in the future. And there reward points they have is a nice bonus.”

Helpful Report

Posted 6 months ago

Hello Siobhan 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“Arrived amazingly quick, thank you! My colleague loved it....was a very sentimental gift for her. Thank you”

Helpful Report

Posted 6 months ago

Hello Denise 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“Absolutely love the hand written card. I don’t know why I expected it to be a printed out message but the hand writing was such a nice personal touch. The box is packed so beautifully. I’ve used treatbox before and I’ll always go back to them for cute meaningful gifts. Thanks so much!”

Helpful Report

Posted 6 months ago

Hello Laura 👋 Thank you for taking time to leave us a review. We’re so pleased you loved the personal touch – the handwritten card is one of our favourite parts too and we love creating beautiful memories! Thank you for your kind words and continued support, it truly means so much to us. We’re so glad TreatBox has become your go-to for meaningful gifts! Thank you for choosing TreatBox 💗

Posted 6 months ago

“I’m absolutely in love with these pyjamas! From the moment I put them on, I didn’t want to take them off. The fabric is unbelievably soft—like being wrapped in a cloud—and they’re just the right amount of warm without making you overheat. Perfect for lounging, sleeping, or just living your best comfy life. They’ve quickly become my favourite pair, and I honestly look forward to slipping into them at the end of the day. Highly recommend if you’re looking for peak comfort!”

Helpful Report

Posted 6 months ago

Hello Laura 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you loved your pyjamas and TreatBox, and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts, including our cosy pyjamas - that our customers love. Thank you for making our day! TreatBox 💗

Posted 6 months ago

“I was unwell (and bored) in hospital and saw an advert for TreatBox and I thought, why not. And what a lovelt treat it was - nicely packed, good choice of goodies...and a bonus box for my cat! Hightly recommended. I also bought one of their pyjamas, super comfy and soft! I'll definitely be getting more boxes, next time as treats for others :)”

Helpful Report

Posted 6 months ago

Hello Paulina 👋 Thank you so much for your lovely review, we’re so glad TreatBox brought a little joy during a tough time! We're thrilled you enjoyed the goodies (and that your cat got a bonus box too – love that! 😸). It means the world to hear you loved the pyjamas as well, comfort is what we’re all about. Wishing you a speedy recovery, and we can’t wait to help you treat your loved ones next time! Thank you for choosing TreatBox 💗

Posted 6 months ago

“Adore the print on these pyjamas and had to get the matching socks. Am excited to wear them asap, especially with the hotter nights”

Helpful Report

Posted 6 months ago

Hello 👋 Thank you so much for taking the time to leave us such a wonderful review, and for sharing your lovely photo too! We’re so glad you’re loving the print on your new pyjamas (and the matching socks, of course!). We hope they bring you comfort and joy on those warmer nights. Thank you for choosing TreatBox 💗

Posted 6 months ago

TreatBox is rated 4.8 based on 5,457 reviews