TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,517 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,517 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

Write Your review

Tell us how TreatBox made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TreatBox 5 star review on 24th February 2026

620

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding customer service and delivery! Can't wait to surprise my daughter for her 16th birthday. As a Christmas time baby it will make her feel extra special!”

Helpful Report

Posted 2 years ago

Hey! 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“What a lovey gift idea! It was really easy to select which items you wanted in the box, and there was a big selection of products which I had not expected. The box came promptly and was beautifully packed inside. Such a novel concept, I will definitely use Treatbox again.”

Helpful Report

Posted 2 years ago

Hi Lindsay 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Absoloultley lovely addition to a personalised hamper that I made for a friend. Can't fault customer service either, NataIie was brilliant and communicated with me so quickly when my order was delivered to the wrong address. Thankyou so much treatbox! I will be ordering again :) x”

Helpful Report

Posted 2 years ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and we are so pleased Natalie could help! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“The biscuit arrived broken in pieces which I was gutted about since it was a mini treatbox and only contained 2 items. Decent shipping time.”

Helpful Report

Posted 2 years ago

Hi Rachel, Thank you so much for your review. We sincerely apologise for the condition in which your item arrived. We take immense pride in ensuring that every item is packaged with the utmost care and security to guarantee its safe delivery to our valued customers. However, we understand that issues can happen. Please know that such incidents are extremely rare and not reflective of our usual level of service. While the physical appearance of the item may have been compromised, I want to assure you that its taste and meaning remain unaffected. We understand the significance of the items we provide to our customers and deeply regret any disappointment or frustration this incident may have caused. Please do not hesitate to reach out to us again if you have any questions or concerns. Thank you - TreatBox xo

Posted 2 years ago

“I have just received 2 boxes that I'm giving as gifts. I'm thrilled with them. Would definitely order again”

Helpful Report

Posted 2 years ago

Hi Linda 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“What a great idea My daughter loved showing me what she got everyday A really nice idea and treats leading up to her big day”

Helpful Report

Posted 2 years ago

Hi Helen 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Haven’t opened the package yet as it’s a Xmas present but arrived on time and in good condition so all good so far.”

Helpful Report

Posted 2 years ago

Hey! 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Our friend was moved to tears. Thank you so much. Sometimes you need something thoughtful but ready to go and this is perfect.”

Helpful Report

Posted 2 years ago

Hi Leah 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“A lovely treat - dispatched quickly and received with delight :)”

Helpful Report

Posted 2 years ago

Hi Jodie 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Came quickly but one cookie was broken in half”

Helpful Report

Posted 2 years ago

Hey! Thank you so much for your review. We sincerely apologise for the condition in which your item arrived. We take immense pride in ensuring that every item is packaged with the utmost care and security to guarantee its safe delivery to our valued customers. However, we understand that issues can happen. Please know that such incidents are extremely rare and not reflective of our usual level of service. While the physical appearance of the item may have been compromised, I want to assure you that its taste and meaning remain unaffected. We understand the significance of the items we provide to our customers and deeply regret any disappointment or frustration this incident may have caused. Please do not hesitate to reach out to us again if you have any questions or concerns. Thank you - TreatBox xo

Posted 2 years ago

“Such a great company with beautiful gifts, great prices, and fast delivery - I highly recommend xx”

Helpful Report

Posted 2 years ago

Hi Racjel 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“I love giving these as gifts but think the brown boxes are a bit boring looking especially as they're Xmas gifts . The same goes for the issue inside , which is also plain. I bought some Xmas tissue just so they looked a bit more festive .”

Helpful Report

Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We take your feedback to heart, and we're constantly working on improving our packaging. In fact, we redesign our boxes every year to keep them fresh and appealing. Your suggestion about adding some festive touches is a great idea, and we'll definitely consider it in our future designs. We want to thank you for supporting us. Thank you - TreatBox 💗

Posted 2 years ago

“This is the third time I've ordered from Treatbox and the recipients have all absolutely loved their treats. I got a build your own box most recently, as a little present for my mam, who had just finished radiotherapy. She rang me straight away upon receiving it and said she'd been moved to tears by the lovely gifts, the personalised note, and how nicely everything was wrapped. Will definitely be ordering again, thank you!”

Helpful Report

Posted 2 years ago

Hi Susanne 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Fabulous company for letterbox gifts! Great service and I love that the company is local to me.”

Helpful Report

Posted 2 years ago

Hi Emma 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Amazing service with a personal touch of handwritten card for the message. So pleased. Will use again.”

TreatBox 5 star review on 11th December 2023

Helpful Report

Posted 2 years ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Really lovely selection of gifts that I have used several times to brighten up a friend's day or celebrate a birthday.”

Helpful Report

Posted 2 years ago

“No brainer Xmas gifting made easy. Such a lovely selection to choose from .”

Helpful Report

Posted 2 years ago

“This was my first order from TreatBox and I’m super impressed! The delivery was quick, the packaging protected the goods, the presentation of the gift box is beautiful. I’m really happy with my order and will use again for birthdays etc…10/10 all round from me!!”

Helpful Report

Posted 2 years ago

Hi Helena 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Absolutely amazing customer service and product. I made an error when entering the address and the customer service team were more than supportive ensuring that I could change the address and get the product where it needed to be! Second purchase from this amazing team, and will continue to purchase! Thank you!!”

Helpful Report

Posted 2 years ago

Hi Alicia 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“So pleased with the high quality contents as well as the quick delivery. You have made a loyal customer!”

Helpful Report

Posted 2 years ago

Hi Zoe 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

TreatBox is rated 4.8 based on 5,517 reviews