TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,576 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,576 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

Write Your review

Tell us how TreatBox made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TreatBox 5 star review on 22nd March 2026

620

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sweet box. Didn't have the little pouch for the necklace but my friend loved it none the less.”

TreatBox 4 star review on 16th December 2023

Helpful Report

Posted 2 years ago

Hi Kelly 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We just wanted to express our apologise for any inconvenience caused by the necklace pouch. We mention on the product listing that the necklace will come in either a pouch or organza bag, as this is picked at random 💖 It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Can’t believe I’ve only just discovered treatbox I ordered two for my daughters to open on Xmas eve and chose the sweetest things for them It was so easy to choose the things I wanted the website was so easy to use unlike others when you get so fed up you give up Beautifully wrapped boxes arrived and I really wanted to one for myself Perfecf and I’ll def order again for birthdays and other occasions esp for people who have eveything , sometimes it’s the little things that are more special Thankyou treatbox xx”

Helpful Report

Posted 2 years ago

Hi Clare 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“I have done quite a few of these now and they are amazing. The family and friends I have sent them to, have loved them. Such a great idea”

Helpful Report

Posted 2 years ago

Hi Kim 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Customer service was speedy, helpful and friendly. Products are of the best quality and beautifully packaged! Ordered two more for friends who have absolutely loved them too! 😍♥️”

Helpful Report

Posted 2 years ago

Hi Vishali 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“I have bought two treat boxes for two different occasions, both friends who received them have been really taken a back by the box at how thoughtful the little box is, I find it hard sometimes because not everyone wants flowers. So this is perfect, I will continue to keep using treat box in the future”

Helpful Report

Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Lovely gift for my girlfriend and she absolutely loved all the gifts inside keep up the good work guys x”

Helpful Report

Posted 2 years ago

Hi Harley 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“I ordered a build your own box for a friend da daughter who has started Chemo. The box was sent to me to be given to my friend. I haven't heard from them since opening but from what I chose and how it was presented I couldn’t recommend enough. The customer service was prompt and reassuring. I made an error in my message for the gift card and this was amended for me easily via email. Very greatful for that. I will definitely treat someone and myself to a treat box again soon! Thanks all 😍 x”

Helpful Report

Posted 2 years ago

Hi Lisa 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“The boxes are amazing, always such a treat when you open them!”

Helpful Report

Posted 2 years ago

Thank you so much Emily! ✨

Posted 2 years ago

“Fabulous idea for a thoughtful gift. A wide range of good quality products at a reasonable price. The packaging was lovely and overall far better than I expected it all to be. Will definitely be using again!”

Helpful Report

Posted 2 years ago

Hi Lynsey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“I purchased a 5 item build your own box for a friend going through a tough time. Loved that I could select 5 items suited to her. She absolutely loved the gifts and the hand written note is such a lovely touch. Thank you TreatBox team for helping me put a smile on her face ❤️ I would definitely shop here again!”

Helpful Report

Posted 2 years ago

Hi Shelby 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Fabulous customer service, quick response and very considerate when resolving an issue. The box arrived well wrapped and in perfect condition. Great idea for fun gift , a cheeky pick me up present or just treat on rainy day.”

Helpful Report

Posted 2 years ago

Hey! 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Very happy”

Helpful Report

Posted 2 years ago

Thank you so very much! ✨

Posted 2 years ago

“Super happy to have this as a little surprise through the door! Made my day!!”

TreatBox 5 star review on 14th December 2023

Helpful Report

Posted 2 years ago

Hi Isabella 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Love my treat box. The biscuit was broken which is no fault of anyone’s however a bit gutted about this. Thank you, will be purchasing again x”

Helpful Report

Posted 2 years ago

Hi Rebecca 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, but we are so sorry to hear about the biscuit. I can assure you that nothing leaves us damaged, and we follow a strict process and never want our customers to receive damaged items. As you can imagine, when these are in the hands of the delivery service, we have to hope that they also treat the products with care. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Really pleased with the quality of the contents and thought communication was excellent over posting the parcel to a friend so I knew when it was delivered. She was also delighted with it.”

Helpful Report

Posted 2 years ago

Hi Anne-Marie 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Bought as a present for a friend she really loved it. Delivery was great as went into the post box so fi not have to wait in. Well worth the money”

Helpful Report

Posted 2 years ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Gorgeous box and my friend absolutely loved it 🥰”

Helpful Report

Posted 2 years ago

Hi Helen 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Sent quickly good communication very nicely packed but unfortunately the biscuit was broken in the box.”

Helpful Report

Posted 2 years ago

Hi Katherine, Thank you so much for your review. We sincerely apologise for the condition in which your item arrived. We take immense pride in ensuring that every item is packaged with the utmost care and security to guarantee its safe delivery to our valued customers. However, we understand that issues can happen. Please know that such incidents are extremely rare and not reflective of our usual level of service. While the physical appearance of the item may have been compromised, I want to assure you that its taste and meaning remain unaffected. We understand the significance of the items we provide to our customers and deeply regret any disappointment or frustration this incident may have caused. Please do not hesitate to reach out to us again if you have any questions or concerns. Thank you - TreatBox xo

Posted 2 years ago

“Ordered two diy boxes for my friends for Christmas can’t wait to give them it, they look amazing 🤩”

Helpful Report

Posted 2 years ago

Hi Leah 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Outstanding customer service and delivery! Can't wait to surprise my daughter for her 16th birthday. As a Christmas time baby it will make her feel extra special!”

Helpful Report

Posted 2 years ago

TreatBox is rated 4.8 based on 5,576 reviews