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TreatBox Reviews

4.8 Rating 5,576 Reviews
94 %
of reviewers recommend TreatBox
4.8
Based on 5,576 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read TreatBox Reviews

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

Write Your review

TreatBox 5 star review on 22nd March 2026
WENDY Crooks
TreatBox 5 star review on 24th February 2026
Belinda Lombard
TreatBox 5 star review on 24th February 2026
Belinda Lombard
TreatBox 5 star review on 21st February 2026
Camille Bradshaw
TreatBox 5 star review on 21st February 2026
Clare Bond
TreatBox 5 star review on 21st February 2026
Rachel Hellon
TreatBox 5 star review on 21st February 2026
Rachel Hellon
620
Anonymous
Anonymous  // 01/01/2019
The box was well received and even had a hand written card in which really gave it a personal touch!
Helpful Report
Posted 5 months ago
Absolutely beautiful items perfect to spoil someone definitely recommend 5 stars
Helpful Report
Posted 5 months ago
The ordering process was simple and there's so much choice for the custom boxes! There's something for everyone (even my 70+ year old dad!) and the customisation options are great. Everything went very well except that I ordered it at the weekend, thinking it would be sent Tuesday/Wednesday (since they say on the website to allow time for packing, of course) and hopefully arrive in time for Thursday using the 24 hour post. I received a notification from Royal Mail on the Monday that I had a tracking number (which is what they say will happen) but it wasn't physically sent until Thursday, arriving Friday afternoon. The note to wait to open it was pretty redundant but he enjoyed the items inside and it was a lovely way for me to mark the occassion despite being overseas. I would advise those ordering to make sure you give yourself, the company, and Royal Mail plenty of time to delliver, just in case.
Helpful Report
Posted 5 months ago
Hi Sarah, Thank you so much for sharing your lovely feedback! We’re thrilled the range and customization options were a hit for everyone, including your dad. We’re sorry about the delay with your weekend order and the timing with Royal Mail. We’ll take your note on board and aim to give everyone plenty of time for delivery in the future. We really appreciate your support and can’t wait to welcome you back for your next TreatBox soon. Thank you for making our day - TreatBox 💗
Posted 4 months ago
Excellent gift for a friend who had just gone through a serious op. She absolutely loved all the treats & I love the fact you can tailor it to the person/occasion.
Helpful Report
Posted 5 months ago
Hello 👋 Thank you so much for taking the time to leave us your review. We always love hearing that our customers are happy and we hope that it helped send lots of love to your friend in such a hard time. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 4 months ago
honestly 10/10 every single box i’ve sent has arrived perfectly and timed perfectly as well, it helps so much especially for birthdays to just pop one through the letter box and they are so affordable!!
Helpful Report
Posted 5 months ago
Hi Becca, Thank you so much for the fantastic feedback! We're thrilled to hear every box arrives perfectly, on time, and that they’re affordable and handy for birthdays. We love being a little surprise through the letterbox. We can’t wait to welcome you back for your next TreatBox soon. Thank you for making our day! TreatBox 💗
Posted 4 months ago
Very quick delivery, looks great. Haven't opened it yet as it is a christmas gift but very well wrapped. Thankyou!
Helpful Report
Posted 5 months ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗
Posted 4 months ago
Lovely product and super quick delivery. Would recommend. Thank you.
Helpful Report
Posted 5 months ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗
Posted 4 months ago
I love these boxes they are just great for all different people and all different occasions
Helpful Report
Posted 5 months ago
Hi Jemma, Thank you so much for your wonderful feedback! We’re thrilled to hear the boxes are perfect for all different people and occasions. We can’t wait for your next TreatBox. Thank you for making our day! TreatBox 💗
Posted 4 months ago
Absolutely delighted with my first purchase. Fantastic delivery, beautiful packaging and excellent garment quality. Well done guy’s.
Helpful Report
Posted 5 months ago
Hello 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you loved your pyjamas and TreatBox, and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts, including our cosy pyjamas - that our customers love. Thank you for making our day! TreatBox 💗
Posted 4 months ago
Brilliant service and lovely items, have bought from here many times :-)
Helpful Report
Posted 5 months ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗
Posted 4 months ago
It was exactly what my friend needed! The gifts were so intentional and thoughtful and she is so happy with everything. I love the fact that every time she uses the products, she is reminded how much I am lucky to have her as a friend!
TreatBox 5 star review on 11th December 2025
Helpful Report
Posted 5 months ago
Hello 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗
Posted 4 months ago
My friend absolutely loved her merry Christmas treat box - full of things she liked. Socks, bracelet, biscuit , scrunchie and more ! Great value for money and such a lovely collection.
Helpful Report
Posted 5 months ago
Hi Jill, Thank you so much for sharing your lovely feedback! We’re thrilled to hear your friend loved the Christmas TreatBox and that you found it great value with such a thoughtful mix. We can’t wait to welcome you back for the next TreatBox soon. Thank you for making our day - TreatBox 💗
Posted 4 months ago
I love Treatbox. You can build your own boxes or choose a pre-made one. So there is always something ideal for all gifting occasions.
TreatBox 5 star review on 9th December 2025
Helpful Report
Posted 5 months ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗
Posted 4 months ago
Quick delivery, beautifully wrapped, gorgeous items and a huge selection. Recipient loved it
Helpful Report
Posted 5 months ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗
Posted 4 months ago
I love all the products. Great quality, beautiful package... I will order again ! Thanks to the TreatBox's team.
Helpful Report
Posted 5 months ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗
Posted 4 months ago
Easy to order Beautiful choices Great price Delivered without any problems Highly recommend
Helpful Report
Posted 5 months ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗
Posted 4 months ago
I recently ordered a TreatBox for someone very close to me, and I couldn’t be happier with the experience. From the moment I placed the order, everything felt so thoughtful and personal. The box arrived beautifully packaged, and the items inside were even better than I expected — each one carefully chosen and full of charm. The person I gifted it to absolutely loved it. Seeing their reaction made the whole experience even more special. It was such a meaningful and effortless way to show love and appreciation, especially when words don’t always feel like enough. TreatBox made it possible to send something that felt genuinely heartfelt and unique. I’ll definitely be ordering again. Highly recommend TreatBox for anyone wanting to make someone’s day that little bit brighter. 💛
Helpful Report
Posted 5 months ago
Hi Imaan, Thank you so much for sharing your wonderful feedback! We’re thrilled to hear the TreatBox felt thoughtful and personal, and that the packaging and items impressed you. It’s amazing to know the gift brought joy and made the moment feel special. We’re grateful for your support and can’t wait to welcome you back for your next TreatBox. Thank you for making our day - TreatBox 💗
Posted 4 months ago
Not overly impressed with my lucky dip box. Definitely not worth the money. I received a tea bag, pin badge, pair of socks and some bath salts. I love this company and have ordered a few times but this was a disappointment.
Helpful Report
Posted 5 months ago
Hi there, I’m really sorry to hear that you feel your lucky dip box wasn’t worth the money this time. That’s not the experience we want for you, especially since you’ve supported us before. If you’d like us to look into this and see how we can make it right, please email hello@treatboxuk.com with your order number and a quick note about what you received. We’ll review and arrange a suitable remedy as quickly as possible. Thank you for making our day - TreatBox 💗
Posted 4 months ago
I’ve loved ordering from TreatBox and having my monthly boxes. Everything is always such good quality. Always happy about my orders.
Helpful Report
Posted 5 months ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗
Posted 4 months ago
Very disappointed- still waiting for delivery 5 days after requested date. They tried on the day before and after the requested date and as this was a birthday present, it rather ruined it. I certainly won't order again.
Helpful Report
Posted 5 months ago
Hello Kathy, We’re really sorry to hear your TreatBox didn’t arrive on time and that it impacted a birthday gift. This isn’t the experience we want for our customers. If you’d like us to look into this urgently, please email hello@treatboxuk.com with your order number and delivery details, and we’ll investigate and arrange any appropriate remedy as quickly as possible. Thank you for bringing this to our attention. We hope you’ll give us another chance to impress you in the future. Thank you so much - TreatBox 💗
Posted 4 months ago
TreatBox is rated 4.8 based on 5,576 reviews