ToyDip.com Reviews

Name: ToyDip.com
Address: Bowman House, 20-22 Market Place, Bowman House, 20-22 Market Place, United Kingdom
Rating: 4.77

4.8 Rating 1,329 Reviews

95 %

of reviewers recommend ToyDip.com

Company Reviews

Product Reviews

Metrics

4.8

Based on 1,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ToyDip.com 5 star review on 29th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Easy ordering. Quick delivery. Good product. Will return. Thank you”

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Posted 3 years ago

Sounds like we got everything right 😀 thanks Michelle, we'll be looking forward to your next order and if you need anything just give us a shout. Jacob

Posted 2 years ago

“Super fast delivery and great value. Thank you :) x”

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Posted 3 years ago

So good to hear, thanks Rachel. If there's anything you need just give us a shout. Jacob

Posted 2 years ago

“Very reasonable and quick”

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Posted 3 years ago

Thanks for the review Jennifer. Jacob

Posted 2 years ago

“Excellent value excellent service as always thanks”

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Posted 3 years ago

Fantastic! We're so glad to hear that. Thanks for leaving a review William, we hope your next order goes just as well and we can get that 5th star 😄 Jacob

Posted 2 years ago

“perfect. I can not ask for more”

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Posted 3 years ago

So good to hear, thanks for taking the time to leave a review. Jacob

Posted 2 years ago

“My action figures were well packaged and the delivery was quick.”

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Posted 3 years ago

Brilliant! Thanks for letting us know Han Solo reached you safely. If you need anything just give us a shout. Thanks again for the review, Jacob

Posted 2 years ago

“Excellent experience with ToyDip. Great prices, discounts and prompt dispatch.”

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Posted 3 years ago

We hope you're as happy with your X-Wing as you are with us. Thanks for leaving a review. Jacob

Posted 2 years ago

“Shocking place bought a toy for my daughter’s birthday and arrived damaged, battery had leaked, then had to return it at a cost of £10, was hoping I’d get a replacement for Christmas but wasn’t asked and just refunded the price of the toy, so basically wasted £10 have stress and hassle of failed product. Joke place hopefully they pay the price themselves soon and go under”

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Posted 3 years ago

Hi Will, So sorry we couldn't solve this problem to your satisfaction, we cannot apologise enough. After hearing your feedback we make sure to always ask what the customer would prefer. Apologies again, Jacob

Posted 2 years ago

“Easy to navigate the website. Only place that had what I was looking for in stock. Good price and fast delivery. Will use again!”

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Posted 3 years ago

Fantastic Nina! You'll find endless dips on our website 😀 We'll be looking forward to your next order, if there's anything you need just give us a shout. Thanks for the review, Jacob

Posted 2 years ago

“Very poor service, Hermes never delivered my Christmas present, no response from the company. I wouldn’t recommend this business.”

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Posted 3 years ago

Hi Katie, So sorry you had a negative experience with us, we cannot apologise enough. Please contact us at sales@toydip.com and we will investigate. Apologies again, Jacob

Posted 2 years ago

“Great service with speedy delivery.”

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Posted 3 years ago

Thanks for letting us know, we're so happy to hear it Jacob

Posted 2 years ago

“Excellent service from ToyDip.com, I have already recommended them to family and friends. This was the only place online which had stock of a toy that my son wanted for Xmas and at a much cheaper price, I also found another gift at a bargain price for him too. Delivery was free, and arrived quickly and it was well packaged. Will certainly shop with them again.”

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Posted 3 years ago

Thanks so much for the recommendations Donna 😄 really glad you found what your son wanted and at a great price, we're all about cheaper toys and our dips are always changing so who knows what you might find on your next visit? 😃 Thanks again, Jacob

Posted 2 years ago

“Great buy for baby”

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Posted 3 years ago

Fantastic! Thanks for the review 😄 Jacob

Posted 2 years ago

“Came recommended but still a little sceptical but delighted to say no need! Competitive prices & an excellent customer experience from web site browsing through to ordering, confirmation and updates. Items were very well packaged. Highly recommended! Will definitely use again & recommend To friends & family.”

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Posted 3 years ago

So happy we could put that scepticism to rest. We believe toys should be cheaper and because of this our prices stay competitive, maybe sometimes too competitive 😄 Thanks for your review Sue, we'll be looking forward to your next order. Jacob

Posted 2 years ago

“good value and prompt delivery”

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Posted 3 years ago

Thanks for the review, if there's anything you need just give us a shout Jacob

Posted 2 years ago

“It was great”

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Posted 3 years ago

Fantastic! That's great to know, thanks for taking the time to let us know and if there's anything you need just give us a shout. Jacob

Posted 2 years ago

“Great price great toy great service”

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Posted 3 years ago

All for a great customer! Thanks for the review David 😃 Jacob

Posted 2 years ago

“Brilliant, delighted with ToyDip - super fast delivery and amazing value! Will be back again!”

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Posted 3 years ago

Our dips are always changing so who knows what you might find when you come back 😃 thanks for your review, if there's anything you need just give us a shout Jacob

Posted 2 years ago

“Great price for the set. Postage was a bit slower than stated on the website and I did not get a reply when I emailed to chase the delivery! Arrived soon after! Would have been 5star if I had gotten a reply to my email! Many thanx...”

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Posted 3 years ago

Hi Tim, So happy you got a great price for your Talking Thomas & Percy Train Set and we can't apologise enough for the lack of response from our customer service team, we do try our best to respond to everyone. Apologies again, Jacob

Posted 2 years ago

“Fast delivery, recommended”

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Posted 3 years ago

Great to hear it Gabriel, thanks for letting us know Jacob

Posted 2 years ago

ToyDip.com is rated 4.8 based on 1,329 reviews