ToyDip.com Reviews

Name: ToyDip.com
Address: Bowman House, 20-22 Market Place, Bowman House, 20-22 Market Place, United Kingdom
Rating: 4.77

4.8 Rating 972 Reviews

95 %

of reviewers recommend ToyDip.com

Company Reviews

Product Reviews

Metrics

4.8

Based on 972 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ToyDip.com 5 star review on 29th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality.”

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Posted 1 month ago

“Excellent service; goods arrived in a timely fashion and perfect condition; bravo!!”

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Posted 2 months ago

“Excellent all round. Will 100% be coming back!”

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Posted 3 months ago

Thanks for the review, it's really appreciated Jacob

Posted 3 months ago

“Toydip what a great job! Prices top 👌 and your delivery on time, what not to like,highly recommended, you are on my shopping list all year round.”

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Posted 4 months ago

Thanks for such a kind review Svetlana, we really appreciate you taking the time to let us know. If there's anything you need with future orders just give us a shout Jacob

Posted 4 months ago

“I found Toy Dip to go above and beyond for my order - I had an issue with the courier losing the parcel which I had purchased as a birthday gift & when I didn’t get anywhere with Evri Toy Dip not only emailed me but also called me and then arranged for another one to be sent out via DPD next day to ensure it arrived in time Absolutely amazing customer service … 10 out of 10 and I would recommend them 100 %”

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Posted 7 months ago

That's great to hear, we're so glad we could rectify any issues and that your order reached you in time. I hope your partner enjoys their gift and if you need anything else just give us a shout. Thanks for the review Martin, it means a lot to all of us here at ToyDip. Jacob

Posted 7 months ago

“All was 💯%”

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Posted 10 months ago

We try to always be 💯% Thanks Barbara. Jacob

Posted 7 months ago

“great price, and very fast well packed shipment”

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Posted 11 months ago

Bril! Thanks Dave 😄 if you need anything just give us a shout. Jacob

Posted 7 months ago

“Fast efficient service and a great price. Recommended.”

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Posted 11 months ago

Fantastic! Thanks for the review. Jacob

Posted 7 months ago

“Items came in great condition and quickly.”

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Posted 11 months ago

Glad to hear that Dean. If you need help with any of your orders give us a shout. Many thanks, Jacob

Posted 7 months ago

“Although the toy looked great unfortunately it broke on the first day which left my son very upset.”

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Posted 1 year ago

So sorry to hear your item was damaged. If you are ever unsatisfied with any of our products please contact us at sales@toydip.com and we will investigate. Apologies again, Jacob

Posted 6 months ago

“I didn't even receive my last order and no refund either. Abysmal.”

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Posted 1 year ago

Hi Andrew, We are so sorry to hear that you've had a negative experience with us. After investigating this we have issued you a full refund this morning. Your order was dispatched but appears to have been delivered to the incorrect address by the courier. We take full responsibility for this. We pride ourselves in delivering excellent customer service we are sorry that we’ve fallen short on this occasion. We hope you are willing to accept our apology. Kind regards, Joel ToyDip Customer Service Team

Posted 1 year ago

“Excellent first dip. Placed an order in the morning, it was dispatched that afternoon, I received my order 3 days later. Absolutely brilliant service. Thank you very much”

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Posted 2 years ago

Fantastic! So glad to hear how happy you are with our service. If you need anything just give us a shout. Thanks for the review Tim 😀 Jacob

Posted 6 months ago

ToyDip.com is rated 4.8 based on 972 reviews