ToyDip.com Reviews

Name: ToyDip.com
Address: Bowman House, 20-22 Market Place, Bowman House, 20-22 Market Place, United Kingdom
Rating: 4.77

4.8 Rating 972 Reviews

95 %

of reviewers recommend ToyDip.com

Company Reviews

Product Reviews

Metrics

4.8

Based on 972 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ToyDip.com 5 star review on 29th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived very quickly very pleased with the item”

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Posted 1 week ago

“It was good but a little expensive”

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Posted 1 week ago

“Have used this company in the past and have never been disappointed”

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Posted 1 month ago

“Good value, pumpkinmpt deliverypro”

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Posted 1 month ago

“Box of cars was really good - lovely birthday gift for my niece. But the box was damaged on delivery so had to give it to her in the damaged box which disappointing as this was her birthday present.”

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Posted 2 months ago

“Bought 2 compatable train sets for our train mad grandson. Arrived promptly though was delivered to wrong house (not ToyDips fault) kind owner brought it to us. Grandson loves it”

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Posted 2 months ago

“Prices good shipping good too! Purchased some things I thought I'd never get my hands on and at a better price than I imagined.”

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Posted 3 months ago

Fantastic news! Keep checking our store as our dips are constantly changing Jacob

Posted 3 months ago

“Stumbled across your website through a secret Santa wishlist and ended up getting several other toys. Good range of toys at good progress and very reliable delivery!”

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Posted 3 months ago

Fantastic! We're so happy you found what you were looking for, we hope next time we can go that extra mile and get that 5th star. If there's anything you need just give us a shout. Jacob

Posted 3 months ago

“Fantastic value. Only problem was that the item bought (hot wheels) was a christmas gift and the box said 'hot wheels" all over the outside so the person who the gift was for saw it and knew what they were getting. Plain boxes please!”

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Posted 3 months ago

“Bargain item with quick delivery. Only slight complaint is item didn’t come in plain packaging, it had LOL splashed all over it. Which this close to Christmas when it’s a gift is not good. Luckily my daughter was at school when delivery happened”

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Posted 4 months ago

Hi Stephen, So sorry your item was delivered in this way, we cannot apologise enough. We will be having words with out warehouse team about this, thankfully the surprise was not given away. If there's anything you need just give us a shout. Many thanks, Jacob

Posted 4 months ago

“Never ordered off here before so was a bit worried about it but the price for the toy I brought was cheaper then other retailers, it arrived at a good time and great condition”

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Posted 5 months ago

Fantastic! We are so happy to hear that Tracey, thanks for taking the time to leave a review Jacob

Posted 5 months ago

“Parcel arrived in good condition within a few days, only reason 4 stars was telephoned on 2 separate occasions as they advised didn't have complete address which was strange as completed order online but definitely use again”

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Posted 5 months ago

We hope we can get everything right and earn that 5th star on your next order. Thanks for the review Diane. Jacob

Posted 5 months ago

“Order arrived relatively quickly, happy with the price, good service.”

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Posted 6 months ago

That's great to hear, we hope next time we can give you that 5 star service. Thanks for the review Jacob

Posted 6 months ago

“Well pleased all arrived very quickly 🙂”

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Posted 6 months ago

Great to hear it Teresa, hopefully your next order brings us that 5th star 😀 Many thanks, Jacob

Posted 6 months ago

“Fast delivery and good prices. Had to process refund /replacement which was handled well.”

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Posted 6 months ago

Thanks for the review Michael, we're sorry everything didn't go smoothly but glad to hear we handled it well. Jacob

Posted 6 months ago

“I’m super happy with my item and the price, although when it arrived I was sceptical about the condition it would be in as the box it came in was very squashed. Hence the one star taken off as it could have well been a different outcome. Maybe think about how these couriers treat our purchased items, I would say with little regard to what inside.”

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Posted 7 months ago

Hi Petula, Unfortunately some journeys are bumpier than others and sometimes boxes get a little squashed. We always place protective packaging inside them to make sure your order is still safe and sound. In the cases where this hasn't worked you can contact us at sales@toydip.com for further support. Many thanks, Jacob

Posted 7 months ago

“Quick service, good customer care and decent prices !”

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Posted 7 months ago

Fantastic Jackie! Hopefully next time we can go that extra mile for you and get that 5th star. Thanks, Jacob

Posted 7 months ago

“Doll was great but the packaging used was terrible as when it arrived the box was all squashed in and it had damaged the Barbie presentation box inside...Flimsy packaging was used...Please in future can you pack well for delivery.”

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Posted 7 months ago

Hi Val, Sorry to hear your item's box was damaged. We can't apologise enough. Please contact me at sales@toydip.com and we will investigate this. Kind regards, Many thanks Jacob

Posted 7 months ago

“No complaints, ordering was easy, game was cheapest I could find on the internet, so very happy.”

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Posted 8 months ago

Looks like our prices won't be the only mystery in your house. So glad you're happy. Jacob

Posted 7 months ago

“Great quality yous, surprisingly good prints and came in good enough time.”

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Posted 8 months ago

Thanks Olivia! We hope you have a ball with your order 😄 Jacob

Posted 7 months ago

ToyDip.com is rated 4.8 based on 972 reviews