ToyDip.com Reviews

Name: ToyDip.com
Address: Bowman House, 20-22 Market Place, Bowman House, 20-22 Market Place, United Kingdom
Rating: 4.77

4.8 Rating 1,329 Reviews

95 %

of reviewers recommend ToyDip.com

Company Reviews

Product Reviews

Metrics

4.8

Based on 1,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ToyDip.com 5 star review on 29th October 2021

Anonymous

Anonymous // 01/01/2019

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“Excellent service”

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Posted 2 years ago

Thanks Andrew. Jacob

Posted 2 years ago

“Order was shipped extremely quickly, unfortunately UPS decided to deliver to incorrect address. Toydip answered issue quickly and efficiently.”

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Posted 2 years ago

Sorry to hear you had issues with the couriers, we understand mix ups can happen and that's why we do everything we can to ensure these are solved and your order arrives. Thanks for the review Tony. Jacob

Posted 2 years ago

“Excellent service very quick delivery haven’t opened the nerf gun yet it’s for my nephew’s birthday present I am sure he will be over the moon. Item was packed very well I would highly recommend toydip.com to whoever wants to buy a toy and receive great service. Thank you very much”

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Posted 2 years ago

Thanks so much for the glowing review Mahmood, let's just hope those Nerf darts haven't gone over the moon 😂 We're so glad you would recommend us, if you need anything just give us a shout. Thanks again, Jacob

Posted 2 years ago

“Good service and updates”

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Posted 2 years ago

Thanks for the review Victoria, if you need anything give us a shout. Jacob

Posted 2 years ago

“This was a Christmas present for my son who changed his mind last minute. It was out of stock everywhere and was less than half price on ToyDip. Shipped just in time for Christmas, clear and honest about shipping time and arrived in excellent condition and well packaged. Definitely will use this site again!”

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Posted 2 years ago

That's so lovely to hear, really hope he's loving his Zord action figure. If you need anything just give us a shout. Thanks for the review Jessica 😀 Jacob

Posted 2 years ago

“Good choices , and prompt dispatch, pleased with service.”

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Posted 2 years ago

Great to hear you found our endless dips to get stuck into, we hope you're this pleased every time you choose ToyDip. Thanks for the review, Jacob

Posted 2 years ago

“Great prices and very quick delivery. Will definitely be using them again :)”

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Posted 3 years ago

So happy to hear it 😀 we'll look forward to your next order, thanks Gemma. Jacob

Posted 2 years ago

“Excellent service, great prices and super fast delivery! Very impressed”

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Posted 3 years ago

Thanks for the review Nadya, we really appreciate you guys letting us know how we did. If there's anything you need just give us a shout. Jacob

Posted 2 years ago

“Fast friendly and easy to navigate website. Customers service are fantastic.”

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Posted 3 years ago

We're over the moon hearing such good things about our service, thanks Michelle 😀 Jacob

Posted 2 years ago

“Bought the nerf ar Ripley for a Christmas present. Great communication from store and quick delivery! Would highly recommend 😊”

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Posted 3 years ago

Fantastic! So glad to hear it Emma. I'm sure they had a blast with that Nerf Gun 😄 Thanks for leaving a review and if you need anything just give us a shout. Jacob

Posted 2 years ago

“Although the toy looked great unfortunately it broke on the first day which left my son very upset.”

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Posted 3 years ago

So sorry to hear your item was damaged. If you are ever unsatisfied with any of our products please contact us at sales@toydip.com and we will investigate. Apologies again, Jacob

Posted 2 years ago

“fast shipment”

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Posted 3 years ago

Thanks for the review. Jacob

Posted 2 years ago

“I didn't even receive my last order and no refund either. Abysmal.”

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Posted 3 years ago

Hi Andrew, We are so sorry to hear that you've had a negative experience with us. After investigating this we have issued you a full refund this morning. Your order was dispatched but appears to have been delivered to the incorrect address by the courier. We take full responsibility for this. We pride ourselves in delivering excellent customer service we are sorry that we’ve fallen short on this occasion. We hope you are willing to accept our apology. Kind regards, Joel ToyDip Customer Service Team

Posted 3 years ago

“Excellent service and prices, placed an order Sunday afternoon and received it within two days, kept me updated with order/delivery information and delivery was free. I will definitely be ordering more from ToyDip.com in the future.”

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Posted 3 years ago

Thanks so much for this glowing review, we really do appreciate it. We're glad we gave you a stress-free delivery with our updates. We'll be looking forward to your next order, thanks again Julie 😀 Jacob

Posted 2 years ago

“Good customer service and competitive prices. Delivery was prompt and well packaged.”

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Posted 3 years ago

Brilliant! Thanks for letting us know, if you need anything give us a shout. Jacob

Posted 2 years ago

“Excellent service & quality”

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Posted 3 years ago

Fantastic, so glad to hear it. If you need anything just give us a shout. Jacob

Posted 2 years ago

“Great value and quick delivery!”

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Posted 3 years ago

Fantastic! So great to hear you found a good deal with us, if you need anything just give us a shout. Thanks for the review, Jacob

Posted 2 years ago

“Still haven't received the Barbie doll I ordered and paid for before Christmas 2021.”

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Posted 3 years ago

Hi Andrew, So sorry you never received your item, we cannot apologise enough. After looking through our system I can see that you were refunded for this order. Apologies again, Jacob

Posted 2 years ago

“Excellent. order delivered very quickly. Would recommend.”

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Posted 3 years ago

Thanks for taking the time to let us know how we did. If there's anything you need give us a shout. Jacob

Posted 2 years ago

“Thomas train set at an excellent price! plus really rapid delivery .”

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Posted 3 years ago

All aboard the ToyDip Express, next stop: Great Deals!! We're so glad you were able to find one with us. Thanks for the review Bill. Jacob

Posted 2 years ago

ToyDip.com is rated 4.8 based on 1,329 reviews