ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.88

4.9 Rating 2,860 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 2,860 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered online over Bank Holiday weekend as ToolStore was the cheapest price for HOZELOCK 24010000 Auto Reel Retract Hose System 20m, with free delivery. The item arrived a day early so I was very impressed and will return my custom in the future.”

Helpful Report

Posted 2 months ago

Hi Samantha, Thank you for your fantastic review! We're delighted to hear that you found our prices competitive and that your order arrived ahead of schedule. It's always our goal to provide both excellent service and value to our customers. We truly appreciate your feedback and look forward to welcoming you back to ToolStore UK in the future! Best wishes, The ToolStore UK Team

Posted 2 months ago

“Excellent service delivery on time. Goods well packed. Good on price. Magic 👍👍 thank you”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your review! We're thrilled to hear that you appreciated our timely service and careful packing. Providing great service is what we strive for! Your feedback means a lot to us, and we can't wait to assist you again in the future! Best wishes, The ToolStore UK Team

Posted 2 months ago

“Great customer service as i was unable to register new impact screw driver on dewalt website (totally my fault) customer service helped me with registration, thank you”

Helpful Report

Posted 2 months ago

Hi Keith, Thank you for your review! We're so glad to hear that our customer service team was able to assist you with your Dewalt registration. We understand that things can sometimes be tricky, and we’re here to help make it easier. Your feedback means a lot to us, and we're looking forward to assisting you in the future! Best wishes, The ToolStore UK Team

Posted 2 months ago

“Very easy to deal with, tool arrived quickly”

Helpful Report

Posted 2 months ago

Hi Stewart, Thank you for your positive review! We're pleased to hear that you found our service easy to deal with and that your tool arrived quickly. It's always our aim to provide a smooth experience for our customers. We appreciate your feedback and hope to see you again soon! Best wishes, The ToolStore UK Team

Posted 2 months ago

“Very efficient service and unexpectedly received the package next day - a public holiday - in time for the holiday weekend D.I.Y. project.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your wonderful review! We're delighted to hear that your package arrived unexpectedly fast, especially on a public holiday. It’s great to know we could help make your D.I.Y. project a success. We truly appreciate your kind words and look forward to serving you again soon! Best wishes, The ToolStore UK Team

Posted 2 months ago

“We ordered a multi tool at a good price and we had excellent service and delivery. Definitely recommended.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your review! We're thrilled to hear that you had a great experience with our service and delivery. Providing excellent value and support to our customers is what we strive for! We truly appreciate your recommendation and look forward to serving you again soon! Best wishes, The ToolStore UK Team

Posted 2 months ago

“you delivered my parcel to the wrong adress 300yds from me and said it was my neighbour as i was not home. we were here all day as we are a business in an industrial estate”

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Posted 2 months ago

“Good pricing and Delivery”

Helpful Report

Posted 2 months ago

Hi Blaine, Thank you for your review! We’re glad to hear you found our pricing and delivery to be satisfactory. It's our goal to provide great value and service to our customers. We appreciate your support and look forward to your next visit! Best wishes, The ToolStore UK Team

Posted 2 months ago

“Actually, I have to say that my first experience of dealing with ToolStore led to me making a mental note that it would be a good idea to business with them again. Here's why: Before I made a purchase, I had to call to ask some questions about the items. I spoke to a real person whose first language was English (shocker). They were really helpful and good natured, and I could immediately tell that I was speaking to someone who was honest. I obtained the information I needed, placed the order and it arrived FAST and was packaged well. That's all you need, right?”

Helpful Report

Posted 2 months ago

Hi Andrew, Thank you for your fantastic review! We're really happy to hear that your experience with us was so positive, especially with our customer service and speedy delivery. It's great to know our team made a good impression! We appreciate your support and look forward to helping you again in the future! Best wishes, The ToolStore UK Team

Posted 2 months ago

“Prompt delivery with excellent prices. Really glad to find out it is a family owned business so will use again when needed.”

Helpful Report

Posted 2 months ago

Hi Malcolm, Thank you for your kind review! We’re so pleased to hear about your positive experience with our prompt delivery and pricing. It's fantastic to know that you appreciate our family-owned roots, and we truly value your support! We look forward to serving you again whenever you need us! Best wishes, The ToolStore UK Team

Posted 2 months ago

“Always a good, quick service.”

Helpful Report

Posted 2 months ago

Hi Richard, Thank you for your review! We're happy to hear that you received a quick service from us. Your satisfaction is our priority, and it's great to know we're hitting the mark! We look forward to serving you again soon! Best wishes, The ToolStore UK Team

Posted 2 months ago

“Excellent no hassle service, fully trakable delivery made in two days. Best price found on the web, will definitely use again.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your review! We're delighted to hear that you had a hassle-free experience. We always strive to offer the best prices, so it’s wonderful to know we hit the mark for you! We can't wait to serve you again in the future! Best wishes, The ToolStore UK Team

Posted 2 months ago

“Speedy delivery and top quality 👌”

Helpful Report

Posted 2 months ago

Hi there Shaun, Thank you for your review! We’re thrilled to hear that you you found our products to be top quality. Your satisfaction means the world to us! We can't wait to help you again soon! Best wishes, The ToolStore UK Team

Posted 2 months ago

“First time dealing with Toolstore and I can honestly say I was not disappointed. In fact service from start to finish was excellent. Received my parcel on time in good condition and delivered charge was very reasonable. I will certainly be using Toolstore again when the need arises. Ronnie Cook”

Helpful Report

Posted 2 months ago

Hi Ronnie, Thank you so much for taking the time to leave a lovely review! We're so pleased to hear that your first experience with us was excellent. We work very hard to deliver great service so we appreciate you taking the time feedback on our service. We truly appreciate your support and look forward to helping you again when the need arises! Best wishes, The ToolStore UK Team

Posted 2 months ago

“Goods arrived earlier than expected, which was great. All in good order so no problems.”

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Posted 2 months ago

Hi Susan, Thank you so much for your 5-star review! We're thrilled to hear that your goods arrived earlier than expected. Our team works extremely hard to get all orders out as soon as possible so we are pleased that you are happy with your experience. We look forward to assisting you again in the future! Best wishes, The ToolStore UK Team

Posted 2 months ago

“Great service. Delivery came on date it was suppost to. Would buy from them again”

Helpful Report

Posted 2 months ago

Hi there, We're so glad to hear that your delivery arrived on time as expected. We look forward to providing you with excellent service again in the future. Best wishes, The ToolStore UK Team

Posted 2 months ago

“Absolutely brillian from ordering to next day deliver4”

Helpful Report

Posted 2 months ago

Hello Janice, Thank you for the 5-star review! We're pleased to hear that your ordering experience was smooth and that your delivery arrived promptly. Your satisfaction is incredibly important to us, and we truly appreciate your kind words. We can't wait to serve you again in the future! Best wishes, The ToolStore UK Team

Posted 2 months ago

“All good on time no issues”

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Posted 2 months ago

Hello David, Thank you for taking the time to leave a review! We're delighted to hear that everything went smoothly and that you had no issues. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again in the future! Best wishes, The ToolStore UK Team

Posted 2 months ago

“Good transaction, product not so great”

Helpful Report

Posted 2 months ago

Hello David, Thank you for your review! We appreciate your feedback on the transaction process, and we’re sorry to hear that the product didn’t meet your expectations. Your insights are valuable to us, and we will take them into consideration. We hope to have the opportunity to serve you better in the future! Best wishes, The ToolStore UK Team

Posted 2 months ago

“Very competitive price and a quick delivery, will be shopping with them again highly recommended A ++++”

Helpful Report

Posted 2 months ago

Hello Scott, Thank you so much for your review! We’re pleased to hear that you found our prices competitive and that your delivery was quick. Your praise means a lot to us, and we’re excited to have you back for your future shopping needs. Thanks again for the recommendation! Best wishes, The ToolStore UK Team

Posted 2 months ago

ToolStore UK is rated 4.9 based on 2,860 reviews