ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.88

4.9 Rating 3,531 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 3,531 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never got parcel due to being sent back to depot during delivery. Christmas present”

Helpful Report

Posted 4 months ago

Hello Alan, We’re sorry your Christmas present didn’t arrive and was returned to the depot. The reason for this was due to having no house number on the original order and DPD was unable to locate the address. We have contacted you back via email and resolved the issue. We hope you have a lovely Christmas. Thank you, ToolStore UK Kind regards, Team ToolStore UK

Posted 4 months ago

“My order arrived on time, all the boxes in perfect condition and really well packed in a strong cardboard box. I will definitely order from Toolstore in future. Thank you.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for sharing your lovely feedback. We’re really glad your order arrived on time and that the packaging was in good condition. If you need anything else, we’re here to help. Kind regards, Team ToolStore UK

Posted 4 months ago

“Brilliant... saved myself £100 ordering off this company. I will definitely use them again.”

Helpful Report

Posted 4 months ago

Hello Ricky, Thank you for sharing your wonderful feedback. We’re really glad you saved £100 and will definitely use us again. If you need any further assistance, we’re here to help. Kind regards, Team ToolStore UK

Posted 4 months ago

“Quick shipping, good prices. Good experience”

Helpful Report

Posted 4 months ago

Hi there, Thank you for sharing your lovely feedback. We’re really glad you had quick shipping and found our prices good. If you need anything else, we’re here to help. Kind regards, Team ToolStore UK

Posted 4 months ago

“Very pleased with order and delivery was quick. Thanks”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your review. We’re really glad you’re pleased with your order and that delivery was quick. If you need anything else, we’re here to help. Kind regards, Team ToolStore UK

Posted 4 months ago

“Great price fast delivery”

Helpful Report

Posted 4 months ago

Hi Leigh, Thank you for sharing your lovely feedback. We’re really glad you’re happy with the price and the fast delivery. If you need any further assistance, we’re here to help. Kind regards, Team ToolStore UK

Posted 4 months ago

“Simple cheap and efficient Does what it's says on the tin”

Helpful Report

Posted 4 months ago

Hi there, Thank you for sharing your feedback. We’re really glad to hear the tool was simple, cheap, and efficient and that it did what you expected. If you need any further assistance, we’re here to help. Kind regards, Team ToolStore UK

Posted 4 months ago

“Great product, great price and speedy delivery!”

Helpful Report

Posted 4 months ago

Hi Alan, Thank you for your fantastic review. We’re really glad you’re happy with the product, price, and speedy delivery. If you need anything else, we’re here to help. Kind regards, Team ToolStore UK

Posted 4 months ago

“First up, your email message to me says "Rate you experience with ToolStore UK" It would be more professsional to spell you "your". All was OK with order and delivery, but I'd have liked the tool in a box (if there was one) rather tham wrapped in bubblewrap.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your feedback. We appreciate you flagging the typo in our message, we will pass this on to our team. If you’d like, we can check for box options on future orders. Kind regards, Team ToolStore UK

Posted 4 months ago

“Fantastic! Excellent!”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your fantastic 5/5 review! We’re really glad you had a great experience with ToolStore UK. If you need anything else, we’re here to help. Kind regards, Team ToolStore UK

Posted 4 months ago

“Fast delivery for good brands at the best price I could find in the UK. Makita air pump and generic DeWalt charger.”

Helpful Report

Posted 4 months ago

Hi Gavin, Thank you for your kind feedback. We’re glad you were pleased with the fast delivery and competitive prices on Makita and DeWalt items. If you need any further assistance, we’re here to help. Kind regards, Team ToolStore UK

Posted 4 months ago

“Best prices around, over £20 cheaper than Toolstation. Really quick delivery, ordered Friday afternoon on a 2-3 day free delivery turned up the next day, Saturday morning. Great prices, great service from a four generation family business, whats not to like.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for sharing your fantastic review. We’re proud to be a four-generation family business and to provide great prices and service. If you need anything else, we’re here to help. Kind regards, Team ToolStore UK

Posted 4 months ago

“Toolstore have been fantastic with an issue caused by there poor courier partner DPD . Mia has help me through a complaints procedure and could not be more helpful. Hopefully my lost / not delivered parcel will be sorted soon. Weldone to Toolstore not weldone to DPD !!!!”

Helpful Report

Posted 4 months ago

Hi oliver, Thank you for sharing your experience. We’re really glad Mia could help you through the complaints process and that you’re happy with the support. We’re sorry about the courier issue and hope your parcel is sorted soon. Kind regards, Team ToolStore UK

Posted 4 months ago

“Great efficient service, good price”

Helpful Report

Posted 4 months ago

Hi Alan, Thank you for your fantastic 5-star feedback. We’re really glad you found our service efficient and prices good. If you need any further assistance, we’re here to help. Kind regards, Team ToolStore UK

Posted 4 months ago

“Great service easy ordering and delivery was prompt.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for the kind words! We’re really glad you found ordering easy and that the delivery was prompt. If you need anything else, we’re here to help. Kind regards, Team ToolStore UK

Posted 4 months ago

“I would like to say that customer service for this company is amazing. Especially Mia who I have dealt with and she resolved my issues with DPD so I can receive my parcel. No request was too much. Thank you Mia 😊”

Helpful Report

Posted 4 months ago

Hi Charlene, Thank you so much so taking the time to leave us a review. This is always much appreciated! Were so pleased to have been able to assist with the issue faced with DPD and should you require any further assistance, please do not hesitate to contact us. Have a lovely Christmas and take care! Best wishes, ToolstoreUK.

Posted 4 months ago

“Good price and service, item delivered earlier than expected, parcel was in good condition”

Helpful Report

Posted 4 months ago

Hello, Thank you for the review! We’re really glad you found a good price and that your item arrived earlier than expected in good condition. If you need anything else, we’re here to help. Kind regards, Team ToolStore UK

Posted 4 months ago

“Recommend tool store prices where good and posting was quick 👍”

Helpful Report

Posted 4 months ago

Hello, Thank you for the review! We’re really glad you found our prices good and that shipping was quick. If you need anything else, we’re here to help. Kind regards, Team ToolStore UK

Posted 4 months ago

“Very quick delivery - and well boxed -”

Helpful Report

Posted 4 months ago

Hello, Thank you for the 5-star review! We’re really glad you were happy with the very quick delivery and well-boxed item. If you need anything else, we’re here to help. Kind regards, Team ToolStore UK

Posted 4 months ago

“Extremely good service. Item received promptly. Thoroughly recommend. Definitely use again.”

Helpful Report

Posted 4 months ago

Hello, Thank you for the 5-star review! We’re really glad you found our service extremely good and that your item arrived promptly. If you need anything else, we’re here to help. Kind regards, Team ToolStore UK

Posted 4 months ago

ToolStore UK is rated 4.9 based on 3,531 reviews