ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.88

4.9 Rating 3,876 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 3,876 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the product, price good and dispatch prompt but I paid extra ( not much admittedly) for next day delivery, but the DPD stepped in- DPD delivery is usually appalling we live in north Wales but in a town an hour from Liverpool, not up a mountain but they made a mountain out of the delivery. "Out for delivery with an estimated time", we were in the front garden when I got a driver has missed you message, basically they lied and pretended we weren't in and the parcel returned to depot. Day 2 " out for delivery with an approximate time" then after it didn't turn up, a message confirming it hadn't turned up. Day three " out for delivery & time message then nothing. Day 4 further message and actual delivery. Don't know if it's DPD or just the Kinmel bay depot but they are appalling, the drivers are all friendly and I'm sure work hard for little money but the company- 1/5 is generous.”

Helpful Report

Posted 3 months ago

Hi David, Thanks for sharing your experience. We’re glad you’re happy with the product. I’m sorry to hear about the issues with the DPD delivery. That sounds frustrating, especially with the updates and missed deliveries. Kind regards, Team ToolStore UK

Posted 3 months ago

“Excellent service online , very fast delivery, well packaged and cheaper than competitors. Will buy from again”

Helpful Report

Posted 3 months ago

Hi Darren, Thanks for the feedback. We’re really happy you experienced excellent service, fast delivery, well-packaged items, and a competitive price. We look forward to serving you again. Kind regards, Team ToolStore UK

Posted 3 months ago

“Brilliant service , super fast delivery and a great price , would highly recommend and will be using them again”

Helpful Report

Posted 3 months ago

Hi Ashley, Thanks for the feedback. We’re really happy you experienced brilliant service. We look forward to serving you again in the future. Kind regards, Team ToolStore UK

Posted 3 months ago

“Very quick deivery. would use again”

Helpful Report

Posted 3 months ago

Hi Alan, Thanks for the feedback. We’re please you would use us again and hope to see you again in the future. Kind regards, Team ToolStore UK

Posted 3 months ago

“Order arrived as expected, very pleased with the price, didnt come with a box but thats not a problem, would definately shop with them again.”

Helpful Report

Posted 3 months ago

Hi John, Thanks for the feedback, we're glad everything went smoothly! we hope to serve you again soon. Kind regards, Team ToolStore UK

Posted 3 months ago

“Absolutely brilliant service, even when I had small issue it was dealt with extremely promptly and efficiently. Above and beyond.”

Helpful Report

Posted 3 months ago

Hi Matthew, Thanks for the 5 stars. We’re please you're happy with everything, we hope to see you again in the future. Kind regards, Team ToolStore UK

Posted 3 months ago

“Very quick delivery 👍👍👍👍👍👍👍👍”

Helpful Report

Posted 3 months ago

Hi there, Thanks for the 5 stars. We’re glad the delivery arrived with you quickly. Kind regards, Team ToolStore UK

Posted 3 months ago

“Easy to order and very fast delivery plus great price”

Helpful Report

Posted 3 months ago

Hi Raymond, Thanks for the 5 stars. Glad it was easy to navigate and everything ran smoothly. Kind regards, Team ToolStore UK

Posted 3 months ago

“Hose cart amazing reached every where around the house.”

Helpful Report

Posted 3 months ago

Hi there, Thanks for the review. We’re glad you're happy with the purchased item. We hope to see you again in the future. Kind regards, Team ToolStore UK

Posted 3 months ago

“Delivery on time polite driver.”

Helpful Report

Posted 3 months ago

Hi Alan, Thanks for the feedback. We’re glad everything went smoothly. Kind regards, Team ToolStore UK

Posted 3 months ago

“Great price, quality item as makita never fails quickly delivered. Will use this company again in the future”

Helpful Report

Posted 3 months ago

Hi Patrick, Thanks for the review. We’re glad you’re happy with everything. We look forward to serving you again in the future. Kind regards, Team ToolStore UK

Posted 3 months ago

“Genuine Stihl strimmer line best price around and quick delivery couldn't ask for more”

Helpful Report

Posted 3 months ago

Hi Stephen, Thanks for the review. We're glad we could help and you're happy with the service. We hope to see you in the future. Kind regards, Team ToolStore UK

Posted 3 months ago

“Paid my money and got my goods the next day. Want more? Get real 🤪”

Helpful Report

Posted 3 months ago

Hi there, Thanks for the review. We’re glad you received your goods quickly and that you’re happy with the service. Kind regards, Team ToolStore UK

Posted 3 months ago

“Toolstore uk .outstanding quality of goods. And delivers before time .over all a brilliant company well recemended Thanks toolstore. Terry white”

Helpful Report

Posted 4 months ago

Hi Terry, Thanks for the review. We’re glad you’re happy with everything! We appreciate you taking the time to leave feedback! Kind regards, Team ToolStore UK

Posted 3 months ago

“All good. Prompt service.”

Helpful Report

Posted 4 months ago

Hi Andy, Thanks for the review. We’re glad all went smoothly and you received prompt service. Kind regards, Team ToolStore UK

Posted 4 months ago

“My Planer arrived securely and I was surprised at the weight of the item, showing it is solidley built, not had chance to use it in ernest but it had all the paperwork, drawings etc., and will deliver aworking report when I have a chance to use as required.”

Helpful Report

Posted 4 months ago

Hi Hugh, Thanks for the review. We’re glad the planer arrived securely, and that it feels solidly built. We hope you enjoy using it! Kind regards, Team ToolStore UK

Posted 4 months ago

“Excellent selection of Tools, with great prices and super quick delivery. Will definitely use again 👍”

Helpful Report

Posted 4 months ago

Hi Vance, Thanks for the review. We’re glad you’re happy with everything and we look forward to serving you again. Kind regards, Team ToolStore UK

Posted 4 months ago

“Good price and excellent postal service. Would buy from them again.”

Helpful Report

Posted 4 months ago

Hello John, Thanks for the 5 star review. We’re glad you’re happy with the price and postal service, and we look forward to serving you again. Kind regards, Team ToolStore UK

Posted 4 months ago

“All good and fast”

Helpful Report

Posted 4 months ago

Hello Piotr, Thanks for the 5 star review. We’re glad you are happy with everything! Kind regards, Team ToolStore UK

Posted 4 months ago

“Great customer care. I phoned with a query about spare blades for a bench top thicknesser. Although they couldnt answer straight away, within an hour or so I received all the information needed. I then went on to purchase the item. Highly recommended.”

Helpful Report

Posted 4 months ago

Hello, Thanks for the the 5 star review. We're happy to be able to help and assist with the information needed, we hope to see you again in the future. Kind regards, Team ToolStore UK

Posted 4 months ago

ToolStore UK is rated 4.9 based on 3,876 reviews