ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.88

4.9 Rating 3,350 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 3,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, easy to navigate and items arrived very quickly. I would recommend”

Helpful Report

Posted 2 years ago

Thank you for the 5 star rating! It's great to hear that you had an excellent experience with ToolStore UK, and that navigation was easy and items arrived quickly. We truly appreciate your kind words and recommendation. Thank you for your support!

Posted 2 years ago

“Excellent service and the staff are very helpful”

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Posted 2 years ago

Thank you so much, Susan , for your 5 star rating of ToolStore UK! We really appreciate your feedback and are glad to hear that you had such an excellent experience with our service and helpful staff. Much appreciated!

Posted 2 years ago

“Excellent, battery arrived the day after ordering, couldn't ask for better service.”

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Posted 2 years ago

Thank you so much, Robert, for giving ToolStore UK a 5 star rating. We're thrilled to hear that your battery arrived the day after ordering; excellent service indeed! We're glad that your experience was positive and we appreciate your review.

Posted 2 years ago

“Great service products come well packaged and secure and very speedy delivery 👍🏻”

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Posted 2 years ago

Thank you so much for the 5-star rating, Alan! We are so happy to hear that you had a great experience with ToolStore UK. We will continue to provide great service, and ensure that our products are always well packaged & secure, and very speedy delivery! 👍🏻

Posted 2 years ago

“Great service fast delivery”

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Posted 2 years ago

Thank you so much, Michael, for your 5-star rating of ToolStore UK! We are delighted to hear that you received great service with fast delivery. We thank you for your valuable feedback!

Posted 2 years ago

“Great Service . Free next day delivery was great and really happy with my purchase”

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Posted 2 years ago

Thank you so much for your 5 star rating of ToolStore UK! We are delighted to hear that our great service and free next day delivery made your purchase complete. Thank you again for your kind words; we really appreciate your feedback.

Posted 2 years ago

“Fast and efficient service and good price”

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Posted 2 years ago

Thank you so much for the 5 star review of ToolStore UK! We really appreciate your positive feedback about our fast and efficient service and good price.

Posted 2 years ago

“I received a £500 wet vac that had clearly been opened previously.Hoping it was quality control I opened it hoping for the best to immediately see a broken handle and a little shard of plastic-though not all the broken parts there-again showing it had been broken and returned to box. This created enormous inconvenience as I needed vac for a job, had to return it and then wait days for my money to be refunded.”

Helpful Report

Posted 2 years ago

Hi Kevin, Thank you for leaving a review based on your experience. We are sorry you feel that this has not been dealt with how you would have expected. We received your communication that the vacuum was damaged at 7pm on Wednesday the 21st of November, and as explained to you in our return email, we do not open items at our dispatch so we believe that this was either done at the manufacturer or in transit, however considering the parcel was also completely intact when it was taken in at the property, we would also rule this out. We only received the vacuum into our stock on the 20th and you subsequently placed your order on the 21st and we have not had a return on this product for many years. The return was arranged on the 23rd for an AM collection that took place on the 24th and it was booked back into our Warehouse on Monday the 27th. The refund has been issued today. All things considered, we believe that this is a reasonable time to complete a collection and credit for a distance sale, but we can completely appreciate any inconvenience caused to you as a result of this damage. We will now begin the return to the manufacturer.

Posted 2 years ago

“very kind, fast in delivery and very satisfied about my product! Thank you guys will be back”

Helpful Report

Posted 2 years ago

Thank you very much for your 5-star rating of ToolStore UK! We look forward to hearing from you again very soon!

Posted 2 years ago

“very impressed with quality, price and quick delivery”

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Posted 2 years ago

Thank you so much for your 5 star rating Patricia! I'm so glad to hear you were so pleased with the quality, price and quick delivery - we really do strive to make our customers happy!

Posted 2 years ago

“Excellent service and value, highly recommended”

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Posted 2 years ago

Thank you so much for your kind words and the 5 star rating! We are delighted to hear that you had an excellent experience with us and that you would recommend us. We really appreciate your feedback!

Posted 2 years ago

“Great quick service! Delivered when they said they would! Great price too!”

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Posted 2 years ago

Thank you so much, Dan, for your 5-star rating of ToolStore UK! We really appreciate you taking the time to provide feedback and are so thrilled that you found our service to be quick and our prices great!

Posted 2 years ago

“Excellent service, with all the info needed on website, and item arrived next day.”

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Posted 2 years ago

Thank you so much for your 5 star rating! We are delighted to hear that you had an excellent experience with us. We are thrilled to hear that you managed to get all the info that you needed from our website, and that you received your item the very next day. Your feedback means a lot to us and we really appreciate it.

Posted 2 years ago

“Nice service.”

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Posted 2 years ago

Thank you so much for your 5 star rating and kind words about our service - we really appreciate it! We're so glad you had a great experience shopping with us.

Posted 2 years ago

“Excellent products, excellent service. Great company”

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Posted 2 years ago

Thank you so much for your wonderful 5-star rating of ToolStore UK, Steve! We're so happy to hear that you found our products and services to be excellent! We truly appreciate your kind words and look forward to serving you again soon.

Posted 2 years ago

“good price good product and delivered on time next day.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star rating of ToolStore UK! We really appreciate your feedback, and are so glad that you were happy with the good price, good product and delivery on time. Thank you for your continued support!

Posted 2 years ago

“Great service and quick delivery.”

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Posted 2 years ago

Thank you so much for your 5 star rating, David! We're so pleased to hear that you found our great service and quick delivery satisfactory. We truly appreciate your positive feedback.

Posted 2 years ago

“Great prices and fast delivery what else do you need👍👍”

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Posted 2 years ago

Dear Karl Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience. we look forward to supplying to you again in the future.

Posted 2 years ago

“Great stock, prices and rapid delivery.”

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Posted 2 years ago

Dear Barry Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 2 years ago

“Quality service, definitely recommend”

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Posted 2 years ago

Dear Adam Thank you for taking the time to leave us a great review and 5 star rating! The team is always happy to assist with any enquiries you may have. We look forward to you shopping with us again in the future.

Posted 2 years ago

ToolStore UK is rated 4.9 based on 3,350 reviews