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The Mortgage Company Reviews

4.9 Rating 1,663 Reviews
99 %
of reviewers recommend The Mortgage Company
4.9
Based on 1,663 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Mortgage Company Reviews
Anonymous
Anonymous  // 01/01/2019
They were follow up our case ( mortgage) on time and keep reminding us and we have a nice adviser as well ( James). Everything was good. Thanks to all.
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Posted 2 weeks ago
Thank you for the fantastic 5-star rating, Maryam. We’re really glad to hear that our follow-ups and James provided good support and that everything went smoothly. We appreciate your kind words and your trust in us. If you need anything else, please let us know. Kind regards, The Mortgage Company
Posted 2 weeks ago
Was very happy with the service and professionalism of The Mortgage Company. Impressed when i first bought my house 5 years ago and grateful with how helpful the team was during a remortgage. Everything was explained in a clear and straight forward manner. Would recommend to others
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Posted 2 weeks ago
Thank you for the amazing 5-star rating, Michael. We’re really glad you were happy with our service and professionalism, and appreciate your kind words about the support during your remortgage. We also thank you for your loyalty. We are delighted to know everything was explained in a clear straight forward manor. We appreciate your recommendation it really means so much to us. If you need anything else, please let us know. Kind regards, The Mortgage Company
Posted 2 weeks ago
Great help from Steve and Bethany at the mortgage company once again !
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Posted 2 weeks ago
Thank you for the amazing 5-star rating, Keeley. Steve and Bethany will be delighted with you feedback and kind words, we thank you you for your loyalty Kind regards, The Mortgage Company
Posted 2 weeks ago
Helpful and informative. Second time using The Mortage Company and would use again.
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Posted 2 weeks ago
Thank you for the amazing 5-star rating. We’re really pleased to hear you found us helpful and informative, and that you’d use us again, your loyalty is very much appreciatedIf you need anything else, please let us know. Kind regards, The Mortgage Company
Posted 2 weeks ago
Always helpful and quick
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Posted 2 weeks ago
Thank you for the amazing 5-star rating, Laurence. We’re really pleased to hear we’ve been always helpful and quick. If you need anything else, please let us know. Kind regards, The Mortgage Company
Posted 2 weeks ago
I just want to say how happy I've been with the company with how things were done so quick and there to help
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Posted 2 weeks ago
Thank you for the amazing 5-star rating, Jason. We are delighted that everything moved so quickly for you and we were here to help, also great to hear you have been happy with The Mortgage Compan team, best wishes from all of us
Posted 2 weeks ago
Steve has been extremely helpful and supportive from the start, giving us great advice which is highly valued for us being first time buyers. Everything was done efficiently and without any pressure, you cannot fault his communication. His assistant Beth was also very helpful and efficient. Highly recommend!
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Posted 3 weeks ago
Thank you for the amazing 5-star rating, Elisha. We're really glad Steve and Beth could help make the process smooth and pressure-free for first-time buyers. They will be delighted knowing everything was done efficiently with faultless communication in a supportive manor, If you need anything else, please let us know. Thank you for your recommendation Kind regards, The Mortgage Company
Posted 3 weeks ago
Very professional service and access to a wide variety of mortgages which i was able to choose from. Understood my requirements and offered mortgages that suited my needs.
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Posted 3 weeks ago
Thank you for the amazing 5-star rating, James. We're really glad you found our service professional and that our range of mortgages available to us, suited your needs. If you need anything else, please let us know. Kind regards, The Mortgage Company
Posted 3 weeks ago
Great service really happy with the outcome of me and my wife getting our first house together thank you 😊
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Posted 3 weeks ago
Thank you for the amazing 5-star rating, Daniel. We're really happy you and your wife were able to get your first home with our help. If you need anything else, please let us know. Kind regards, The Mortgage Company
Posted 3 weeks ago
Excellent service from all individuals involved. Very prompt and kept on top of things so it all got done in good time.
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Posted 3 weeks ago
Thank you for the amazing 5-star rating. We're delighted you were happy with the prompt service from everyone involved and that everything got done in good time. If you need anything else, please let us know. Kind regards, The Mortgage Company
Posted 3 weeks ago
Outstanding service from Joe and leala at the long Eaton branch. They answered all our questions (without us feeling like we were bothering them) incredibly knowledgeable and nothing was too much trouble. 100% we will be using them again in the future
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Posted 3 weeks ago
Thank you for the amazing 5-star rating, Luke. We’re delighted Joe and Leala at the Long Eaton branch looked after you so well and answered all your questions. Also we never feel a client is bothering us, as nothing is ever too much trouble, as customer service is at the heart of everything we do If you need anything else, please let us know. Kind regards, The Mortgage Company
Posted 3 weeks ago
Looked at my requirement kept me up to date
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Posted 3 weeks ago
Thank you for the amazing 5-star rating, Martin. We're glad we could keep you up to date and support you through the process. If you need anything else, please let us know. Kind regards, The Mortgage Company
Posted 3 weeks ago
Really helpful and happy to answer any questions
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Posted 3 weeks ago
Thank you for the amazing 5-star rating, Gemma. We're glad we could help and answer any questions you had. If you need anything else, please let us know. Kind regards, The Mortgage Company
Posted 3 weeks ago
Very helpful at the start of the process and thorough out being first time buyers it was a minefield but the team at mortgage company simplified everything and made it easy enough to do highly reccomend
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Posted 4 weeks ago
Thank you for the amazing 5-star rating, Samuel. We’re glad our team could simplify the process for you as first-time buyers and that you found it thorough and helpful. also great we could help you navigate the minefield of the mortgage world from start to finish as well. We really appreciate your recommendation. If you need anything else, please let us know. Kind regards, The Mortgage Company
Posted 3 weeks ago
Great service from James. Great communication, low effort from us, and got us the best deal for our circumstances when remortgaging. Much appreciated and highly recommended.
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Posted 4 weeks ago
Thank you for the amazing 5-star rating, Charlotte. We’re delighted to hear James provided great service, with clear communication and the best deal for your remortgage. If you need anything else, please let us know. We appreciate your recommendation. Kind regards, The Mortgage Company
Posted 4 weeks ago
I’m a first time buyer, and this process has been so straight forward, easy flowing and I have had no problems at all. Everyone I have spoken to has been polite and very helpful. I would recommend this company to anyone.
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Posted 1 month ago
Thank you for the amazing 5-star rating, Leila. We’re delighted to hear the process as a Firt Time Buyer was straight forward and that our team was polite and helpful. If you need anything else, please let us know. We appreciate your recommendation. Kind regards, The Mortgage Company
Posted 1 month ago
Helpful and professional staff. I went with them when initally getting a mortgage when buying a house and revently went back when re-mortgaging. Their advice wat invaluable and I will be going back when I need to remortgage again or move home. I would recomend them and have done before to my friends
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Posted 1 month ago
Thank you for the amazing 5-star rating, Daniel. We’re glad our staff were helpful and professional, and that our advice was invaluable. We look forward to helping with your remortgage or move in the future. If you need anything else, please let us know. We also massively appreciate the recommendation to your friends, this means so much to us, knowing we have done a great job for you, best wishes The Mortgage Company Kind regards, The Mortgage Company
Posted 1 month ago
Clear and helpful advice, made the process easy.
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Posted 1 month ago
Thank you for the amazing 5-star rating, Jacqueline. We're glad our advice was clear and the process easy. If you need anything else, please let us know. Kind regards, The Mortgage Company
Posted 1 month ago
Efficient and friendly service
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Posted 1 month ago
Thank you for the fantastic 5-star rating. We're glad you found our service efficient and friendly. If you need anything else, please let us know. Kind regards, The Mortgage Company
Posted 1 month ago
Good, did the job, pestered for a review.
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Posted 1 month ago
Thank you for the 4-star rating. We’re glad we could help, and appreciate you noting the follow-up for a review. If you need anything else, please let us know. Kind regards, The Mortgage Company
Posted 1 month ago
The Mortgage Company is rated 4.9 based on 1,663 reviews