The Mortgage Company Reviews

Name: The Mortgage Company
Rating: 4.94

4.9 Rating 1,670 Reviews

100 %

of reviewers recommend The Mortgage Company

Company Reviews

Metrics

4.9

Based on 1,670 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Mortgage Company 5 star review on 2nd March 2022

Andrew Miller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Mortgage Company has been instrumental in my journey as a first time home owner, having helped me with the purchase of my house, and at this current time moving onto a new fixed rate product. My experience with them has always been positive, and I believe it comes down to their team. Welcoming, knowledgeable and above all patient. They are happy to explain all the information they present and answer any questions I've felt comfortable with understanding it. I can see that I will surely be revisiting them again for future mortgage solutions”

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Posted 3 weeks ago

Thank you for the wonderful 5-star review. We’re thrilled to hear that our team was welcoming, knowledgeable, and patient, and that you felt comfortable with the information provided. We’ll be sure to pass your kind words along to the team. We look forward to assisting you again with future mortgage solutions. Kind regards, The Mortgage Company

Posted 3 weeks ago

“Steve Harmon was brilliant throughout the entire mortgage process. He explained everything clearly, kept us informed at every stage, and made what could have been a stressful experience feel easy and reassuring. We felt completely supported from start to finish and wouldn’t hesitate to recommend him. We’ll absolutely be returning to Steve when we need another mortgage. Thanks again Steve & Bethany!”

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Posted 3 weeks ago

Thank you for the wonderful 5-star review, Nicola. We’re thrilled Steve explained everything clearly, kept you informed, and made the process reassuring from start to finish. Thank you for your recommendation. We’ll pass your kind words along to Steve and Bethany. We look forward to seeing again in the future. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 3 weeks ago

“Very good service. The staff are very helpful.”

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Posted 1 month ago

Thank you for the wonderful 5-star review. We’re thrilled you found our service helpful and our team friendly. We’ll pass your kind words along to the staff. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 month ago

“Really nice staff. Providing a great professional service”

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Posted 4 weeks ago

Thank you for the fantastic 5-star rating, Justin. We’re thrilled to hear you found our staff nice and our service professional. We’ll pass your kind words along to the team. If you need anything else, please let us know. Kind Regards The Mortgage Company

Posted 1 month ago

“Couldn't recommend The Mortgage Company enough for their services during our house purchase. As first time-buyers, simplicity, convenience and ease is exactly what you require and James Roberts and team provided above and beyond.”

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Posted 4 weeks ago

Thank you for the fantastic 5-star rating, James. We’re thrilled to hear our service made your first-time purchase simple and convenient. We’ll pass your kind words to James Roberts and the team. Thank you for your very kind recommendation If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 month ago

“James as always is a fantastic adviser keeps you informed through the process and will always look out for the best deal and he is very knowledgeable always has time to talk and explain things in detail . The process is stress free. Would never use anyone else. The mortgage company is fantastic. 5star”

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Posted 1 month ago

Thank you for the fantastic 5-star rating, Philip. We’re thrilled to hear James continues to provide a helpful, stress-free experience. We’ll pass your kind words along to James and the team. We appreciate your loyalty If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 month ago

“James, Jane and the team at the mortgage company were amazing throughout the whole process. They were transparent and gave honest, helpful advice beyond the mortgage. Couldn’t recommend them enough, especially to first time buyers as it made everything so simple and really put us at ease.”

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Posted 1 month ago

Thank you for the fantastic 5-star rating, Holly. We’re thrilled you had a smooth, transparent experience and that our team could help beyond the mortgage. James, Jane and the team, will be delighted to hear, they provide a 5 star service and your recommendation means so much If you need anything else, please let us know. Kind regards, Team The Mortgage Company

Posted 1 month ago

“They were follow up our case ( mortgage) on time and keep reminding us and we have a nice adviser as well ( James). Everything was good. Thanks to all.”

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Posted 1 month ago

Thank you for the fantastic 5-star rating, Maryam. We’re really glad to hear that our follow-ups and James provided good support and that everything went smoothly. We appreciate your kind words and your trust in us. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 month ago

“Was very happy with the service and professionalism of The Mortgage Company. Impressed when i first bought my house 5 years ago and grateful with how helpful the team was during a remortgage. Everything was explained in a clear and straight forward manner. Would recommend to others”

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Posted 1 month ago

Thank you for the amazing 5-star rating, Michael. We’re really glad you were happy with our service and professionalism, and appreciate your kind words about the support during your remortgage. We also thank you for your loyalty. We are delighted to know everything was explained in a clear straight forward manor. We appreciate your recommendation it really means so much to us. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 month ago

“Great help from Steve and Bethany at the mortgage company once again !”

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Posted 1 month ago

Thank you for the amazing 5-star rating, Keeley. Steve and Bethany will be delighted with you feedback and kind words, we thank you you for your loyalty Kind regards, The Mortgage Company

Posted 1 month ago

“Helpful and informative. Second time using The Mortage Company and would use again.”

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Posted 1 month ago

Thank you for the amazing 5-star rating. We’re really pleased to hear you found us helpful and informative, and that you’d use us again, your loyalty is very much appreciatedIf you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 month ago

“Always helpful and quick”

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Posted 1 month ago

Thank you for the amazing 5-star rating, Laurence. We’re really pleased to hear we’ve been always helpful and quick. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 month ago

“I just want to say how happy I've been with the company with how things were done so quick and there to help”

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Posted 1 month ago

Thank you for the amazing 5-star rating, Jason. We are delighted that everything moved so quickly for you and we were here to help, also great to hear you have been happy with The Mortgage Compan team, best wishes from all of us

Posted 1 month ago

“Steve has been extremely helpful and supportive from the start, giving us great advice which is highly valued for us being first time buyers. Everything was done efficiently and without any pressure, you cannot fault his communication. His assistant Beth was also very helpful and efficient. Highly recommend!”

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Posted 1 month ago

Thank you for the amazing 5-star rating, Elisha. We're really glad Steve and Beth could help make the process smooth and pressure-free for first-time buyers. They will be delighted knowing everything was done efficiently with faultless communication in a supportive manor, If you need anything else, please let us know. Thank you for your recommendation Kind regards, The Mortgage Company

Posted 1 month ago

“Very professional service and access to a wide variety of mortgages which i was able to choose from. Understood my requirements and offered mortgages that suited my needs.”

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Posted 1 month ago

Thank you for the amazing 5-star rating, James. We're really glad you found our service professional and that our range of mortgages available to us, suited your needs. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 month ago

“Great service really happy with the outcome of me and my wife getting our first house together thank you 😊”

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Posted 1 month ago

Thank you for the amazing 5-star rating, Daniel. We're really happy you and your wife were able to get your first home with our help. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 month ago

“Excellent service from all individuals involved. Very prompt and kept on top of things so it all got done in good time.”

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Posted 1 month ago

Thank you for the amazing 5-star rating. We're delighted you were happy with the prompt service from everyone involved and that everything got done in good time. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 month ago

“Outstanding service from Joe and leala at the long Eaton branch. They answered all our questions (without us feeling like we were bothering them) incredibly knowledgeable and nothing was too much trouble. 100% we will be using them again in the future”

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Posted 1 month ago

Thank you for the amazing 5-star rating, Luke. We’re delighted Joe and Leala at the Long Eaton branch looked after you so well and answered all your questions. Also we never feel a client is bothering us, as nothing is ever too much trouble, as customer service is at the heart of everything we do If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 month ago

“Looked at my requirement kept me up to date”

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Posted 1 month ago

Thank you for the amazing 5-star rating, Martin. We're glad we could keep you up to date and support you through the process. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 month ago

“Really helpful and happy to answer any questions”

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Posted 1 month ago

Thank you for the amazing 5-star rating, Gemma. We're glad we could help and answer any questions you had. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 month ago

The Mortgage Company is rated 4.9 based on 1,670 reviews