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The Mortgage Company Reviews

4.9 Rating 1,490 Reviews
100 %
of reviewers recommend The Mortgage Company
4.9
Based on 1,490 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Mortgage Company Reviews
Anonymous
Anonymous  // 01/01/2019
Good at what they do for sure, but we were sent some documents and quotes of other people's cases. But overall very good job from them all, helpful with any questions at any time we had them, especially from us as first time buyers.
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Posted 1 month ago
Thank you for your review, Liam! We're glad to hear that you found our team helpful, especially as first-time buyers. Your feedback is invaluable to us, and we're here whenever you have more questions. Thanks for choosing The Mortgage Company!
Posted 1 month ago
The Mortgage company have been great and definitely took the stress out of remortgaging for us.
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Posted 2 months ago
Thank you so much for your amazing feedback, Lisa! We're delighted to hear that we could make your remortgaging experience stress-free. Our team is dedicated to providing support at every step, and it’s wonderful to know that resonated with you. If you need any assistance in the future, feel free to contact us anytime!
Posted 1 month ago
Very professional and efficient. Excellent advice. We have used them many times and always been thrilled with the experience.
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Posted 2 months ago
Thank you for your glowing review, Naomi! We’re thrilled to hear that you’ve had such positive experiences with our team over the years. Providing professional advice and efficient service is what we aim for, and it’s great to know that we’ve met your expectations consistently. If you ever need assistance again, don’t hesitate to reach out!
Posted 1 month ago
We had an excellent experience with The Mortgage Company from start to finish. The team demonstrated exceptional efficiency, handling every aspect of the process with speed, clarity, and professionalism. James, our mortgage advisor, was outstanding—his expertise and attention to detail ensured we fully understood our options and made informed decisions. He was patient and thorough in answering all our questions, no matter how small. Jane, James’s PA, played an integral role by providing regular updates and timely feedback, keeping us informed and reassured throughout. Their combined efforts made what could have been a stressful process smooth and straightforward. I would highly recommend The Mortgage Company to anyone seeking a reliable and professional mortgage service.
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Posted 2 months ago
Thank you for your fantastic review, Yusuf! We're so pleased to hear that you had an excellent experience with our team. James and Jane truly are dedicated to ensuring that our clients feel informed and supported throughout the entire process. Your recommendation means a lot to us, and we’re here to help whenever you need mortgage assistance in the future!
Posted 1 month ago
I can’t tell you how pleased I am about the service provided. Martin and his PA Tara have been amazing taking me through step by step always being on hand for advice and support I would highly recommend them.
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Posted 2 months ago
Thank you so much for your wonderful review, Rebecca! We’re thrilled to hear that you had such a positive experience with Martin and Tara. Providing step-by-step support and being there for our clients is what we strive for. Your recommendation is greatly appreciated, and if you need anything else in the future, don’t hesitate to reach out!
Posted 2 months ago
Great communication from the start, been extremely helpful and quick at responding to lots of questions.
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Posted 2 months ago
Thank you for your fantastic review! We’re so glad to hear that you experienced great communication and support from our team. Being responsive and helpful is our priority, and your feedback really motivates us to continue providing excellent service. If you have any more questions or need anything else, we're always here to help!
Posted 2 months ago
Very helpful and have been great throughout the process so far.
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Posted 2 months ago
Thank you so much for your kind review. We’re really glad to hear that you’ve found our team helpful throughout the process. Making this journey as smooth as possible for you is our top priority. If you have any more questions or need further assistance, don’t hesitate to reach out!
Posted 2 months ago
I'm very pleased with the help my wife and I got from The Mortgage Company. I highly recommend them and would use them again when the need arises. Thank you for all the help and patience.
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Posted 2 months ago
Thank you so much for your fantastic review, Kevin! We're delighted to hear that you and your wife had a positive experience with our team. Your recommendation means the world to us, and we're always here to provide help and guidance whenever you need it in the future. If you have any questions or need assistance down the road, don't hesitate to reach out!
Posted 2 months ago
Have used them for years and they always make the process as easy and reliable as possible. Highly recommended.
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Posted 2 months ago
Thank you so much for your incredible review, Emma! We truly appreciate your trust in us over the years and are delighted to know that we've been able to make the mortgage process easy and reliable for you. Your high recommendation means a lot to us, and we're always here to help with anything you need in the future!
Posted 2 months ago
The Mortgage Company have been excellent at supporting my mortgage applications. They have provided great advice to help me make an informed choice that suited my needs.
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Posted 2 months ago
Thank you so much for your wonderful review, Hazel! We’re thrilled to hear that you found our support and advice helpful in navigating your mortgage applications. Making sure you feel informed and confident in your choices is our priority. We’re here for any further assistance you may need!
Posted 2 months ago
Very helpfull during what can be quite stressful and overwhelming times when buying our first house , would definitely recommend to anyone. Always there to help if any questions need answering
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Posted 2 months ago
Thank you so much for your amazing review, Christopher! We're delighted to know that we could help make your first home buying experience less stressful and more manageable. Supporting you through this journey is what we strive for, and your recommendation means the world to us. If you have any more questions in the future, we're always here to help!
Posted 2 months ago
Lovely team at the market company. They are committed, flexible, and customer focused. Fantastic effort in making sure I got the best mortgage.
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Posted 2 months ago
Thank you so much for your fantastic review, Samuel! We're thrilled to hear that our team was able to provide you with the commitment and flexibility you needed. Making sure you find the best mortgage is our top priority, and your appreciation means a lot to us. We look forward to assisting you again in the future!
Posted 2 months ago
Excellent service. Used them in the past and will certainly use their services again.
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Posted 2 months ago
Thank you so much for your glowing review, Sheila! We’re delighted to hear that you had an excellent experience with us again. Your trust and loyalty mean the world to us, and we can’t wait to assist you with your future needs!
Posted 2 months ago
Really lovely and kind team. As a person buying a house by myself, Tom did a great job of putting me at ease and showing me all of my options. Would 100% recommend to a friend and will be using the mortgage company again in the future!
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Posted 2 months ago
Thank you so much for your wonderful review, Jessica! We're thrilled to hear that Tom was able to make your home-buying journey easier and more comfortable. It’s so rewarding to know that our team’s support made a positive impact on your experience. We truly appreciate your recommendation and look forward to assisting you again in the future!
Posted 2 months ago
Great service
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Posted 2 months ago
Thank you so much for your kind words, Lewis! We're thrilled to hear you had a great experience with our service. Providing excellent support is what we strive for, and it's rewarding to know we've met your expectations. Should you need assistance in the future, don’t hesitate to reach out!
Posted 2 months ago
Very helpful sorting my remotgage, maintained open communication all throughout the process and have kept me upto date with the the progress of my remortgage application which I found very helpful and has given me peace of mind. Thank you for this great team!
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Posted 2 months ago
Thank you for your fantastic review! We're so pleased to hear that our team was able to help you with your remortgage and keep you informed throughout the process. Your peace of mind is our priority, and your feedback truly motivates us to keep providing top-notch service. We’re here for you anytime you need assistance in the future!
Posted 2 months ago
Martin at The Mortgage Company has been advising and arranging my mortgages for years, both personal and buy-to-let. He has always given great advice, and explained clearly what options are available along with the pros and cons of each. Tara, and the rest of the team, have always been very helpful and professional.
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Posted 2 months ago
Thank you so much for your kind words, Jeremy! We're delighted to hear that Martin, Tara, and the rest of the team have consistently provided you with clear and helpful advice for your mortgages. It's great to know you feel well-informed about your options. We truly appreciate your loyalty and support over the years, and we're here for you whenever you need us in the future!
Posted 2 months ago
Martin Dennis in particular provides very clear advice with a detailed explanation of the risks and benefits of each option made clear. The team in general are very helpful.
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Posted 2 months ago
Thank you for your wonderful review, Robert! We're delighted to hear that Martin provided clear advice and that our team was helpful throughout your experience. Transparency about options is key for us, and your feedback reinforces that commitment. We appreciate your trust in us and are here to assist you anytime you need!
Posted 2 months ago
Great friendly service with prompt management of your needs. Many thanks and will use again.
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Posted 2 months ago
Thank you so much for your fantastic review, David! We're thrilled to hear that you experienced great friendly service and prompt management of your needs. Your appreciation means a lot to us, and we look forward to assisting you again in the future.
Posted 2 months ago
Sally and Bethany have both been helpful/supportive and informative throughout
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Posted 2 months ago
Thank you for your wonderful review! We’re so glad to hear that Sally and Bethany provided you with helpful support and informative service. Your feedback is truly appreciated, and we’re always here to assist you with any future needs. Cheers to your continued success!
Posted 2 months ago
The Mortgage Company is rated 4.9 based on 1,490 reviews