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The Mortgage Company Reviews

4.9 Rating 1,516 Reviews
100 %
of reviewers recommend The Mortgage Company
4.9
Based on 1,516 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Mortgage Company Reviews
Anonymous
Anonymous  // 01/01/2019
As first time buyers the mortgage company have been brilliant! Sally has been amazing every step of the way highly recommend
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Posted 2 months ago
Thank you so much for your amazing review, Kim! We're thrilled to hear that Sally was able to support you every step of the way as first-time buyers. Your recommendation truly means a lot to us! If you need anything in the future, don’t hesitate to reach out. Best wishes, The Mortgage Company
Posted 2 weeks ago
Steve and Bethany were so patient and helpful Highly recommend
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Posted 2 months ago
Thank you so much for your kind words, Ginette! We're thrilled to hear that Steve and Bethany were able to provide you with the patience and help you needed. Your recommendation means a lot to us, and we’re here to assist you anytime! Warm wishes,The Mortgage Company
Posted 2 weeks ago
Great help and always on hand for any questions we had.
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Posted 2 months ago
Thank you for the wonderful review, Nathan! We're so glad to hear that our team was always on hand to help you with any questions. Your support means the world to us, and we're here whenever you need assistance in the future! best wishes,The Mortgage Company
Posted 2 weeks ago
I had an outstanding experience with the mortgage company. The entire team was extremely helpful, professional, and committed- they went above and beyond to secure the mortgage I needed.
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Posted 2 months ago
Thank you so much for your fantastic review, Kasia! We’re delighted to hear that our team was helpful and committed to securing the mortgage you needed. Your satisfaction is our priority, and your feedback truly inspires us to keep going above and beyond. If you ever need assistance again, please reach out! warm regards, The Mortgage Company
Posted 2 weeks ago
Good service and friendly employees
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Posted 2 months ago
Thank you for your kind review! We're so pleased to hear that you received good service and found our employees to be friendly. Your satisfaction is our top priority, and we truly appreciate your feedback. If you ever need further assistance, please don't hesitate to get in touch! warm regards, The Mortgage Company
Posted 2 weeks ago
Felt like I was listened to and Sally was excellent.
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Posted 2 months ago
Thank you so much for your wonderful review, Sarah! We're thrilled to hear that you felt listened to and that Sally provided excellent service. Your feedback means a lot to us and truly reflects the dedication our team strives for. If you ever need assistance in the future, we're here to help! Best wishes The Mortgage Company
Posted 2 weeks ago
2nd time using the mortgage company.cant speak highly enough of Steve Harman and Bethany. Amazing customer service, great communications even in spite of the changing rates situation and often having to redo things at the 11th hour. Worth every penny of their fee. Cannot recommend them highly enough. Simpley supurb (give them both a raise mortgage company!)
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Posted 2 months ago
Thank you so much for your incredible review, Darren! We're absolutely thrilled to hear that Steve and Bethany provided you with amazing service, even amidst the challenges of changing rates. Your kind words truly reflect their hard work and dedication to our clients. We appreciate your recommendation, warm regards, The Mortgage Company
Posted 2 weeks ago
Sally was brilliant as always. She dealt with our mortgage efficiently and without fuss, and presented options to us of the various mortgage companies. This allowed us to make an informed decision and choose a mortgage suitable for our needs. Top marks Sally.
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Posted 2 months ago
Thank you so much for your fantastic review. We’re delighted to hear that Sally provided you with efficient service and presented you with great options to help you make an informed decision. Your kind words about her support truly mean a lot to us. If you need anything in the future, feel free to reach out! Regards The Mortgage Company
Posted 2 weeks ago
As a first-time buyer, I was nervous about the whole process, but working with Mortgage Advisor Joe at Robert Ellis made everything so smooth and stress-free. Joe was truly amazing — professional, efficient, and incredibly supportive. He never wasted my time and always kept things moving forward. I really appreciate all the hard work and dedication. A special thanks to Joe and the entire Robert Ellis team for their excellent service. I highly recommend them to anyone looking to buy a home!
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Posted 2 months ago
Thank you so much for your wonderful feedback, Lakmali! We're thrilled to hear that Joe made your first-time buying experience smooth and stress-free. His professionalism and dedication truly shine through, and it's fantastic to know you felt supported throughout the process. We'll be sure to pass along your kind words to Joe and the team. If you ever need anything in the future, don’t hesitate to reach out! Best wishes, Team The Mortgage Company
Posted 2 weeks ago
James is really helpful, knowledgeable and patient. We have worked with James for a number of years and he always delivers.
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Posted 2 months ago
Thank you so much for your wonderful review, Jyoti! We're thrilled to hear that James has been so helpful, knowledgeable, and patient throughout your time working with us. His dedication to delivering the best service is truly appreciated. If you ever need anything in the future, don’t hesitate to reach out! The Mortgage Company
Posted 2 weeks ago
Author didn't leave any comments.
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Posted 2 months ago
Thank you so much for your fantastic review, Robert! Your 5 star rating means everything to us, if you have any questions in the future please do not hesitate to contact us. Best wishes The Mortgage Company
Posted 2 weeks ago
We have used the Mortgage Company twice now and would recommend to family and friends. The team are very helpful, answer any queries we may have and are happy to talk you through each step! They constantly kept us up to date. Thank you!!!
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Posted 3 months ago
Thank you so much for your lovely review, Georgia! We’re delighted to hear that you found our team helpful and that we could guide you through each step of the process. Keeping you updated is important to us, and your willingness to recommend us to your family and friends means the world. If you ever need assistance again, we’re always here for you! Warm regards, The Mortgage Company
Posted 2 weeks ago
A very good company, staff are very helpful in explaining what your options are and getting you the right products, I will highly recommend them.
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Posted 3 months ago
Thank you so much for your kind words, David! We’re delighted to hear that our staff was able to provide you with helpful options and the right products. Your recommendation means a lot to us and drives us to keep delivering excellent service. Should you need any assistance in the future, we're just a call away! Best wishes, The Mortgage Company
Posted 2 weeks ago
Steve and Beth have been very helpful with the whole mortgage application process and kept me updated throughout the process.
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Posted 3 months ago
Thank you for your wonderful review! We're so glad that Steve and Beth were able to assist you throughout the mortgage application process and keep you updated. Your satisfaction is our priority, and we'll always strive to provide the best support for our clients. If you need anything else, please don't hesitate to reach out! Warm regards, The Mortgage Company
Posted 2 weeks ago
I recently used The Mortgage Company for my mortgage application and had an excellent experience from start to finish. The team was professional, responsive, and very helpful throughout the entire process. They made what could have been a stressful journey feel smooth and manageable. I especially appreciated their clear communication and guidance every step of the way. I highly recommend The Mortgage Company to anyone looking for reliable mortgage advice and support. Thank you: Bethany Towlson
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Posted 3 months ago
Thank you so much for your fantastic review, Viorel-Constantin! We’re thrilled to hear that you had such an excellent experience with our team. Making the mortgage process smooth and manageable for our clients is our top priority, and it’s wonderful to know we succeeded in that for you. Your high recommendation means the world to us, and we’re here whenever you need reliable mortgage advice and support in the future! Best wishes, The Mortgage Company
Posted 3 months ago
Very good company to deal with 5 star all day long
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Posted 3 months ago
Thank you so much for your amazing review! We're thrilled to hear that you found us to be a very good company to deal with. Your satisfaction is our priority, and it's wonderful to know we met your expectations. We look forward to assisting you again in the future! Warm regards, The Mortgage Company
Posted 3 months ago
Excellent and knowledgeable service, tailored to my individual circumstances.
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Posted 3 months ago
Thank you so much for your kind words, David! We're delighted to hear that you found our service excellent and knowledgeable, tailored to your unique situation. Providing personalized support is what we strive for, and it’s great to know we met your expectations. If you ever need assistance in the future, don’t hesitate to reach out! Warm regards, The Mortgage Company
Posted 3 months ago
Steve has been responsive and super helpful whilst supporting us in buy our second home. He is understanding and made us feel more confidence in the process of selling and buying. Thank you
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Posted 3 months ago
Thank you for the wonderful review! We’re so glad to hear that Steve was responsive and supportive during your journey of buying your second home. It’s our aim to make the process as smooth and confident as possible for our clients, and your feedback reinforces that we’re on the right track. If you ever need assistance in the future, please don't hesitate to reach out! Best wishes The Mortgage Company
Posted 3 months ago
Tom and Tara have been amazing and helping us get our mortgage for our first house. Such an easy process and they helped us every step of the way:)
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Posted 3 months ago
Thank you so much for the wonderful review, Jessica! We’re thrilled to hear that Tom and Tara made your mortgage process easy and supported you every step of the way. Your satisfaction is our top priority, and we appreciate your kind words. Congratulations on your first home, and remember, we're here for you whenever you need us in the future!
Posted 3 months ago
Both Tom and Tara were fantastic! Communication was clear and frequent throughout the process and I really felt like my needs and expectations were met. Both Tom and Tara understood my situation and made me feel like my satisfaction was their priority. Friendly and professional, exceptional customer focus throughout. I will recommend the mortgage company to anyone who is looking for a mortgage and name these two specifically!
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Posted 4 months ago
Thank you so much for your fantastic review, Liam! We're delighted to hear that Tom and Tara provided you with clear communication and a priority on your satisfaction. It's great to know that their friendly and professional approach made a positive impact on your experience. We truly appreciate your recommendation and will always be here to assist you and anyone you send our way. Thanks for choosing The Mortgage Company!
Posted 3 months ago
The Mortgage Company is rated 4.9 based on 1,516 reviews