The Mortgage Company Reviews

Name: The Mortgage Company
Rating: 4.94

4.9 Rating 1,569 Reviews

100 %

of reviewers recommend The Mortgage Company

Company Reviews

Metrics

4.9

Based on 1,569 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Mortgage Company 5 star review on 2nd March 2022

Andrew Miller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“James from the Mortgage Company has been brilliant. We get expert advice each time we have had to change our mortgage and her finds the best deal. We really recommend them”

Helpful Report

Posted 1 week ago

Thank you, Anna! We’re thrilled James has been brilliant and helping you find the best deals every time. We appreciate your recommendation and are here anytime. Best wishes, The Mortgage Company

Posted 1 week ago

“Tara and Martin were incredibly helpful and made getting a mortgage hassle free. Would recommend them to anyone looking to get a mortgage. Callum & Lucy”

Helpful Report

Posted 1 week ago

Thank you, Callum! We’re thrilled Tara and Martin helped make your mortgage hassle-free. We appreciate your recommendation and are here anytime. Kind regards, The Mortgage Company

Posted 1 week ago

“Good and proactive throughout; arranged things quickly and were very communicative.”

Helpful Report

Posted 1 week ago

Thank you, Emil! We’re glad to hear you found us proactive, quick, and communicative. We appreciate you choosing us and are here anytime. Best wishes, The Mortgage Company

Posted 1 week ago

“Everything was explained very well and communication was quick and easy. As first time buyers this was great as we were always kept in the know”

Helpful Report

Posted 1 week ago

Thank you for your fantastic review! We're glad our explanations were clear and communication was quick and easy, especially for first-time buyers. We appreciate you choosing us and are here anytime. Kind regards, The Mortgage Company

Posted 1 week ago

“Very helpful team. Great communication, always on top of things and always trying to find the best option for everyone's circumstances. Thank you!”

Helpful Report

Posted 1 week ago

Thank you so much for your fantastic review, Ioana! We're thrilled to hear our team was helpful, communicative, and focused on the best option for your circumstances. We truly appreciate your kind words and are glad we could assist. Kind regards,The Mortgage Company

Posted 1 week ago

“I was helped by Sally in the Stapleford office and her PA Bethany, Sally explained everything to me so I could understand it and made sure I knew everything that was happening at each stage. Both Sally and Bethany answered my questions in a timely manner, which kept me at ease and confident everything was moving along smoothly. I highly recommend using them to find you the best mortgage.”

Helpful Report

Posted 2 weeks ago

Thank you so much for your fantastic review! We're delighted to hear that Sally and Bethany provided you with clear explanations and constant communication throughout the process. Your confidence in our team means a lot to us, and we truly appreciate your high recommendation! Kind Regards The Mortgage Company

Posted 2 weeks ago

“Excellent service, very patient and reassuring for a first time buyer.”

Helpful Report

Posted 2 weeks ago

Thank you so much for your fantastic review, Katherine! We're thrilled to hear that our team provided you with excellent service and made your first-time buying experience reassuring and patient. We're always here to support you! Best wishes, The Mortgage Company

Posted 2 weeks ago

“Tara and Tim are absolutely outstanding mortgage brokers. They always go above and beyond to find the best product for my needs, taking the time to explain everything clearly and ensuring I understand all my options. They are professional, knowledgeable, and incredibly supportive throughout the entire process. I always feel confident knowing that they have my best interests at heart. I highly recommend them to anyone looking for expert mortgage advice.”

Helpful Report

Posted 2 weeks ago

Thank you so much for your amazing review, Barbara! We’re thrilled to hear that Tara and Tim provided you with outstanding support and expert advice throughout the process. Your confidence in them means the world to us, and we appreciate your high recommendation! Warm regards, The Mortgage Company

Posted 2 weeks ago

“Very helpful staff. My remortgage with steve Harman was sorted out very efficiently and quickly. Thank you”

Helpful Report

Posted 2 weeks ago

Thank you for your wonderful review, Lisa! We're delighted to hear that our staff, particularly Steve Harman, were able to assist you efficiently and quickly with your remortgage. Providing top-notch service is our commitment, and we’re glad you experienced it! Warm regards, The Mortgage Company

Posted 2 weeks ago

“Steve and Bethany managed my remortgage efficiently and kept me updated throughout.”

Helpful Report

Posted 3 weeks ago

Thank you for your wonderful review, Joanne! We’re so glad to hear that Steve and Bethany managed your remortgage efficiently and kept you updated. Ensuring a smooth experience for our clients is what we strive for! Warm regards, The Mortgage Company

Posted 3 weeks ago

“Really good service from Steven and everyone. Very painless experience. From application going in to formal offer was less then a day so can’t grumble at all.”

Helpful Report

Posted 4 weeks ago

Thank you for your fantastic review, Daniel! We're thrilled to hear that you had a smooth and painless experience with Steven and the team. Your satisfaction is our top priority, and we’re always here to make the mortgage journey as seamless as possible! Warm regards, The Mortgage Company

Posted 3 weeks ago

“Very happy with the service received from all members of the team, would highly recommend.”

Helpful Report

Posted 1 month ago

Thank you for your amazing review, Rachel! We're thrilled to hear that you were happy with the service from our entire team. Your high recommendation truly makes our day, and we look forward to assisting you again in the future! Warm regards, The Mortgage Company

Posted 1 month ago

“Above and beyond in service and communication Would recommend highly to anyone looking for a morgage.”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review, Alan! We're delighted to hear that our service and communication exceeded your expectations. Your high recommendation is greatly appreciated, and we're always here to help with any future mortgage needs! Warm regards, The Mortgage Company

Posted 1 month ago

“Our mortgage broker Steve and his assistant Bethany have both been such great help to us and we would happily recommend their services. As first time buyers, we did not have a proper idea of how the whole mortage process works but these two were so friendly and knowledgable explaining the process to us in detail and helping with any queeries we had.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review, Hope! We're so glad to hear that Steve and Bethany were able to guide you through the mortgage process with their friendly expertise. Your recommendation means the world to us, and we're always here to assist you in your future endeavors! Kind Regards, The Mortgage Company

Posted 1 month ago

“Gill fuller was our mortgage advisor and was excellent. Everything was done on time and there were no delays. Would definitely recommend her”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review, Faiza! We're thrilled to hear that Gill provided excellent service and that everything went smoothly for you. Your recommendation means a lot to us, and we're always here if you need assistance in the future! Best wishes, The Mortgage Company

Posted 1 month ago

“As ever very professional I would have no hesitate in recommending this company”

Helpful Report

Posted 1 month ago

Thank you for your kind words, Ken! We truly appreciate your recommendation and are thrilled to know you found our service professional. It’s always our goal to provide exceptional support, and we're here for you anytime you need us! Warm regards, The Mortgage Company

Posted 1 month ago

“Fantastic experience start to finish, James took time to find the best deal for us, and made the process so easy. He was really supportive throughout the approval process, and even after completion when we had a couple of questions. Would absolutely recommend!”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review, Eleanor! We’re so pleased to hear that you had a great experience with James and that he made the process easy and supportive for you. Your recommendation means a lot to us, and we’re always here to help with any questions you may have in the future! Warm wishes,The Mortgage Company

Posted 1 month ago

“Excellent advice and support throughout our remortgage. We will certainly be using them again in the future.”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review, Kelvin! We’re delighted to hear that you found our advice and support valuable during your remortgage process. We look forward to assisting you again in the future! Warm wishes, The Mortgage Company

Posted 1 month ago

“Received reminders on the due date for remotgaging and easily got an appointment to discuss the available options. Very relaxed and open atmosphere and excellent service. Reasonable fee for the service.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review, Matthias! We’re so glad you enjoyed our service and found the atmosphere relaxed and open. It’s our pleasure to assist you with your remortgaging needs, and we appreciate your kind words about our fees. We're here whenever you need us! Warm wishes, The Mortgage Company

Posted 1 month ago

“Brilliant service compared with previous experiences with different companies, would definitely recommend 👍”

Helpful Report

Posted 1 month ago

Thank you for your amazing review, Clarke! We’re thrilled to hear you found our service brilliant compared to your past experiences. Your recommendation means the world to us, and we’re here anytime you need assistance! best wishesThe Mortgage Company

Posted 1 month ago

The Mortgage Company is rated 4.9 based on 1,569 reviews