“Second order from this company. First was fine hence why I have given more than one star - this order was significantly delayed without contact from the seller. 2 emails were not answered, eventually got response through their websites chat facility. At which point I was given a tracking number which hadn’t even entered the couriers system at that point (I.e they must have forgotten to send it). No apology or compensation for the delay. Product itself looks in good order, have not installed yet.”
“Although a little late arriving (according to the website) I was pleased the way it was packaged.
The fitting is well made and gives very good light in my dining room.”
“Its been a while since I ordered from you but have always been completly satisfied with all the lighting I have purchased, we have had ceiling lights for lounge, dining room and bedroom and wall lights to match in the bedroom. I have just needed to replace one of the wall lights and was delighted to see they were still available since they are so pretty, thank you for an excellent delivery and website which is easy to navigate even at my age.”
“I have recently been pleased with my purchases from here and the quality though I can't say I am 100% happy with the service.
One of the items came damaged and I emailed about it and messaged them on Facebook and didn't get a reply. I ended up waiting 4 days and messaging again and got given an email address to send pictures to, I never got a reply but got surprised by a replacement through the post within a week.
Overall I would definitely order them from again but the last of communication leaves a little to be desired.”
“Excellent product.uplighter gives a lot more light than my previous light. Easy switch to adjust lights but I am concerned about the type of LED light I should use in the up lighter as the electrician said I should replace the halogen bulb with an LED light”
