“I ordered 3 candle bulbs, they arrived on time. one of the bulbs was smashed to bits but the other 2 was okay. The packaging was NOT| marked fragile and was wrapped with one layer of bubble wrap. A small outer box rather than a jiffy type packet would have help.”
“The bulbs arrived in good condition and work fine. We were seriously overcharged for post and packing though, and if I had looked on-line a bit further I'd have got a much better deal. When we need more of these, we will look for a much lower p&p price either from this vendor or elsewhere. I have since found a source that charges a much more reasonable price.”
“The style and quality of the overall fitting was nice and good quality’. However 3 of the 8 bulb hikers did not work until my electrician was able to tweak the connectors in side the lamp holder.”
“Pleased with the lampshades they are lovely.Unfortunately I ordered the wrong size as they looked bigger on the photos which is my fault.I did ring up and asked if we could return for the next size up and as we had taken the cellophane off was told no.I asked if we could put the cellophane back on and I am still waiting for the reply.As it is a lighting centre I would have thought that the cellophane wouldn't have been a big issue.I take full responsibility for ordering the wrong size but I think customer service is not the best.A reply would be nice as there products are very good Mr Turner midlands.”
“I ordered 2 bed side lights. Only one is working, We have sent one back and it has been a very drawn out process getting a replacement. The light that works is good quality and looks great but I have had yet to receive my replacement.”