“I had a great experience, delivery arrived fast and customer support has been responsive and helpful. We are very happy with the lamp we bought, it looks great!”
“Items required urgently but the stated delivery time of 2 to 4 days stretched into nearly 30 days. Company did not answer telephones or respond to emails x 2 sent asking for refund as I had to buy elsewhere in the meantime. I now have too many bulbs.”
“I ordered then read the reviews and was concerned my order would never turn up as stated by many other customers. To my relief my order turned upmore or less on time, so all good! No not really as the light I ordered was cheap, smaller then anticipated and just not worth half of the money I paid for it. It stated in the description it was a touch lamp with three different levels on, high and low if bought with a suitable dimmable bulb, which I also purchased but unfortunately it just turns on/off by touch no high or low lighting. I sent a email as the web chat was never available but obvisously II never received a reply. BEWARE of this if you have a problem.”
“This came in a packaged shaped as the collapsed product box inside the white bolts to fix the top to the body where missing i have twice communicated by the only method avaiable and asked for the matter to be addressed through your bot but promises to do something if a human was even involved! I would recomend not buying from this company and if I could leave less stars above I would.”
“I bought a floodlight to replace an old rusted one. It was more or less the same as the one it replaced. It also contained an R7s bulb, so that was handy. The price was equivalent to other websites. The item arrived well packed and within the time frame quoted on the order. So a satisfied customer. Thank you.”
“The lights came with European plugs. I have tried to connect the company by phone, web-chat, contact form and email. Unfortunately I have not received a response.
I would not recommend and would not use again due to extremely poor customer service.”
“The product was despatched reasonably quickly and arrived after a week or so. Unfortunately, when plugged in it failed to work. I shall be seeking a replacement.”
“Was finding it really difficult to replace the glass shade for our light fitting. This company had them available and a decent price and was delivered as advised and we'll packaged. Happy with the service, thank you.”
