“Ordered some lights sent them back as colour was'nt right
never received a refund couldnt get hold of anyone
would never deal with this company again”
“Very complicated returns policy, MUST use clear tape, MUST print and manually fill out a form. Compared to most online companies these guys are not good enough. Also did not answer my emails. I’d avoid them given the chance again.”
“Bought a lamp cheaper than anywhere else delivery was fast packing excellent was kept informed regarding my order. From start to completion buying from this firm was a very positive experience I would urge everyone to make this company their first choice for buying I wholeheartedly recommend them.”
“Quick seamless service. I was so impressed. Price wise was good aswell. I’ve looked in other websites for these lamps and Lancashire Electric were the most competitive.”
“Part of my order arrived damaged and the Lighting Company are not communicating with me to arrange my return refund despite many calls. I'm dissatisfied and disappointed with the service. Only part of my order was damaged but I'm so unsatisfied that I will be returning the whole thing for refund.
My order also did not arrive when it said it would, it had been marked as dispatched when it wasn't which caused a delay.
I've had no responses to any emails I sent.”
“We ordered the light but it didn’t arrive - I telephoned and was told it wasn’t in stock for a few weeks, it was disappointing as we had no communication regarding no stock. They came up with a solution immediately and the light arrived the next week. Great service once communication was received. Thank you”
“This is a review of the lighting centre . The light came broken and I’ve written to them and called them to arrange a refund. They said they would collect it - but nothing has happened - it’s been 3 weeks . We have two other lights ordered of the same design & make and they are
Lovely . Just poor customer service”
“Light fitting arrived earlier than expected - which is a good thing of course! Great price, Packaged very well and the lights look great in my living room - so would highly recommend L.E.L to any potential buyer”
“bought one of these wall lights on another site but needed 2 was unale to get one enywhere luckely this company had an x display delivered quickley and well wraped good job to as package had fragile written on it but didnt stop delivery driver throwing it on the floor”
