“I ordered 5 lamps and returned one and they made me pay for the return cost but also deducted £8 for the cost of the original order payment, which I find very unfair.”
“Faulty/damaged products and despite numerous attempts to resolve they never did. Never answered their calls and had to chase by email continuously without any luck. Terrible service - stay clear!”
“Light arrived with damaged fittings - husband has called on numerous occasions where staff advise that the manager has sent a replacement but never received and called again and advised he would speak to manager and still awaiting a reply. Poor customer service”
“Had the same light shade for years and needed a 2nd to suit when we moved home. Half the price of everywhere else and exactly the same match. Lovely, thankyou.”
“Made a purchase online recently. Fan/Light arrived promptly and well packaged. Had it fitted, and thrilled with it. Will definitely use the service again.”
“One of the BEST companies I have had the pleasure to deal with on the Net. No problems at all. 48 hour delivery. Lights packed so professionally. Sent in a Solid box. Beautiful beautiful lights. My home looks so amazing with these 2 porch lights I love them Thank you Lancashire Electric Lamp Co. Ltd. I highly recommend you. I will be back.”
“I first seen these outdoor lamps whilst on holiday in Lanzarote. I am really pleased at the price and I have them indoors. They came well packed up with easy instructions. Very pleased with my purchase.”