“Seems to be an excellent lamp, promptly delivered. My one criticism would be the amount of packaging and sellotape used. Why can't all companies follow the example of more responsible firms by using only biodegradable packaging?”
“Love this store, bought in the past and just recent. Arrived when said it would packed lovely. Very pleased with their quality and design. A bit more expensive than your normal high street shop but different and unlike nobody you know would have it. Can’t fault them. Worth a visit to their store”
“Really poor customer care - I have ordered from you before and have not experienced this before. I ordered the light I think in August and heard nothing so had to chase three times and when I eventually asked for my money back a light arrived. This was in November.”
“On this occasion service was poor, I purchased a lamp online on 2 nd of December with a 2/3 day delivery date . I twice received messages that my order was delayed ( no reason given) .I also rang customer service twice and was told that they would get back to me. When it arrived 13 Dec it was faulty.”
Thank you for your review. However, I would like to clarify, as previously mentioned, that the small hole in the shade is intentionally designed to allow heat to escape, ensuring the safety and longevity of the product. This feature is crucial to prevent any potential overheating issues, which, as you can imagine, would be undesirable in any home setting.
“I ordered two chandeliers one of them came damaged I contacted customer service by email and they didn’t reply back I tried to call and no answers I guess they are not professional and doesn’t care about their customers”
“Managed to find exactly the items we were looking for at Lancashire Electric Lamp - we wanted to match some existing units already installed in our house - and their price was very competitive - saved money and excellent service - what's not to like about that!”
