The Rugs Reviews

Name: The Rugs
Address: 4 Union Street, Barnet, Barnet
Rating: 4.61

4.6 Rating 2,657 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,657 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

4 Union Street, Barnet
Barnet
EN5 4HZ

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The Rugs 5 star review on 26th April 2025

583

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to use site, good delivery and rugs just as described and perfect. Great quality will definately use The Rugs again”

Helpful Report

We’re delighted to hear that you had such a positive experience! Your satisfaction is our top priority, and we’re so glad we could meet your needs. Thank you for choosing us, and we hope to serve you again soon. 🤗✨

“Beautiful rug! Matches mt decor perfectly!”

Helpful Report

Dear Linda, Thank you for your kind words! We're so happy to hear that your rug matches your decor perfectly. Wishing you many happy moments with it! Kind Regards, THE RUGS

“Loved my rugs. Gorgeous quality. Super fast delivery! Great value for money! I’ve had compliments on them already. Thank you so much!!”

Helpful Report

Dear Danielle, Thank you for your kind words! We’re delighted to hear that you’re pleased with the quality, delivery, and value of your rugs. It’s wonderful to know they’ve already received compliments! We truly appreciate your support! Kind Regards, THE RUGS

“I'm very happy with the Beautiful rug thankyou”

Helpful Report

Dear Marion, Thank you for your kind words! We're so pleased to hear that you're happy with your new rug. Enjoy it in your space! Kind Regards, THE RUGS

“Great experience shopping here! Fast and free delivery made everything super convenient, and the customer service team was really helpful and responsive. The quality of the rug is great for the price.”

Helpful Report

Hi, Thank you for your kind words! We're delighted to hear that you had a great shopping experience and found our service convenient and helpful. It’s wonderful to know you're happy with your rug's quality. We truly appreciate your support! 😊 Kind Regards, THE RUGS

“Great products & service as always - Thanks 'The Rugs'.”

The Rugs 5 star review on 12th February 2025

Helpful Report

Hi, Thank you so much for your lovely feedback! We're thrilled to hear the mat is perfect for your porch. Please let us know if you need any assistance, we are always here to help! Kind Regards, THE RUGS

“Natural jute rug 5300N - Beautiful rug with diamond woven patterns, feels great underfoot.”

Helpful Report

Dear Gloria, Thank you for your kind words! We're delighted that you love your purchase and appreciate its beautiful design and comfort. We hope it brings warmth and style to your home for years to come! Kind Regards, THE RUGS

“I love my rug, colourful and looks to be hard wearing ☺️ very happy 😊”

The Rugs 5 star review on 10th February 2025

Helpful Report

Hi Gill, Thank you for your lovely feedback! We're so pleased to hear that you love your rug and find it both colourful and durable. Wishing you many years of enjoyment! 😊 Kind Regards, THE RUGS

“Prompt, beautiful rug, I choose the wrong colour. The return and refund process was amazing 👏 I have ordered another rug.”

Helpful Report

Hi Donna, Thank you for your kind words! We’re thrilled that you’re happy with the quality of your purchase and that our customer service met your expectations. Your satisfaction is our goal, and we’re always here if you need anything further. Thanks again for your support! Kind Regards, THE RUGS

“Excellent product defo will buy again soon”

Helpful Report

Hi, Thank you for your wonderful feedback! It’s so rewarding to hear that you’re happy with our products. Your satisfaction is our top priority, and we’re always here to ensure you have a great experience. We appreciate your business and look forward to assisting you again soon! Kind Regards, THE RUGS

“Arrived promptly Good value doormat Good quality”

Helpful Report

Hi Kathleen, Thank you for your wonderful feedback! It’s so rewarding to hear that you’re happy with our service and products. Your satisfaction is our top priority, and we’re always here to ensure you have a great experience. We appreciate your business and look forward to assisting you again soon! Kind Regards, THE RUGS

“I am loving the rug it is exactly what l ordered . It's fluffy and very nice”

Helpful Report

Hi, Thank you for your wonderful review! We're so happy to hear that you love your rug and that it’s exactly what you ordered. Enjoy the fluffiness, and we appreciate your support! Kind Regards, THE RUGS

“Very happy with the good quality rug and the excellent service received”

Helpful Report

Dear Valerie, Thank you for your wonderful review! We are delighted to hear that you are very happy with the quality of our rug and the service you received. Your kind words mean a lot to our team, and we look forward to serving you again in the future. Kind Regards, THE RUGS

“Lovely rug! Really pleased!”

Helpful Report

Hi Keeley, Thank you for your wonderful feedback! It’s so rewarding to hear that you’re happy with our products. Your satisfaction is our top priority, and we’re always here to ensure you have a great experience. We appreciate your business and look forward to assisting you again soon! Kind Regards, THE RUGS

“Received my gorgeous rug absolutely love it”

Helpful Report

Hi James, We’re delighted to hear that you had such a positive experience and that the quality of the rug exceeded your expectations! Your satisfaction is our top priority, and we’re so glad we could meet your needs. Thank you for choosing us, and we hope to serve you again soon. Kind Regards, THE RUGS

“I bought a pet washable rug, the biggest size available, had my doubts about washing it but I have been shocked at how easy this rug is to wash, goes in the washer no problem, I leave it to dry on my bannister and it comes out looking brand new every time, I have 2 dogs so it gets washed regularly, the best rug I’ve ever bought, customer service has always been fabulous.”

Helpful Report

Hi, Thank you for sharing your wonderful review and photo! We are delighted to see how well your washable rug is working for you. It’s fantastic to hear that it fits easily in your washer and continues to look brand new after every wash, even with regular use. We also appreciate your kind words about our customer service. Your feedback means a great deal to us, and we’re grateful to have you as a valued customer! Kind Regards, THE RUGS

“Lovely large rug, great looking”

Helpful Report

Dear Wendy, Thank you for your kind words! We're so happy you love the rug. It’s always great to hear that it’s making a positive impact in your space! Let us know if you need anything else. Kind Regards, THE RUGS

“Lovely rug. Had favourable comments from family. As described. Would definitely order from you again Regards”

Helpful Report

Hi Janine, Thank you so much for your wonderful feedback! We're thrilled to hear that the rug met your expectations and that your family enjoyed it too. We truly appreciate your kind words and look forward to serving you again in the future! Kind Regards, THE RUGS

“We ordered from The Rugs a few weeks back and we are delighted. Delivery was prompt and the rug came with some helpful maintenance instructions. We will definitely order from here again!”

Helpful Report

Dear Victoria, Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your rug and the service you received. It’s great to know the delivery and maintenance instructions met your expectations. We look forward to welcoming you back for your next order! Kind Regards, THE RUGS

“Love my new rug. Feels super soft and very comfortable to stand on and walk on. Will definitely recommend THE RUGS to all my family and friends.”

Helpful Report

Hi Ivy, Thank you for your wonderful feedback! It’s so rewarding to hear that you’re happy with our products and thank you for your recommendation. Your satisfaction is our top priority, and we’re always here to ensure you have a great experience. We appreciate your business and look forward to assisting you again soon! Kind Regards, THE RUGS

The Rugs is rated 4.6 based on 2,657 reviews