The Rugs Reviews

Name: The Rugs
Address: 4 Union Street, Barnet, Barnet
Rating: 4.61

4.6 Rating 2,657 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,657 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

4 Union Street, Barnet
Barnet
EN5 4HZ

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The Rugs 5 star review on 26th April 2025

583

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Enjoyed ordering from The Rugs. Placing orders was easy, dispatched on the same or next day for next day delivery. I had a query, which was addressed very quickly. Thank you The Rugs!”

The Rugs 5 star review on 11th March 2025

Helpful Report

Thank you for your lovely review! We're so glad you had a great experience with us. Enjoy your rug! 😊

“Beautiful rug fast delivery”

Helpful Report

Thank you for your kind words! We’re delighted to hear that you love your rug and that it arrived quickly. Enjoy! 😊

“Easy to order, quick deliver and wonderful quality rug. I love it! Highly recommend.”

Helpful Report

Thank you for your kind words! 🌟 We’re thrilled to hear you’re happy with your rug and our service. Enjoy your purchase, and we truly appreciate your recommendation! 😊✨

“The fastest delivery and excellent returns process. Sadly the rug we ordered didn’t suit our space but quality was excellent and I’d definitely order from this company again.”

Helpful Report

Thank you for your kind words! We're glad you had a smooth experience with us. Hopefully, we'll find the perfect rug for your space next time! 😊

“Very good quality, fast delivery, extremely satisfied,going to buy one more to replace older carpet”

Helpful Report

Thank you for sharing your fantastic video review! 🎥✨ We're so glad you're happy with the quality and fast delivery. Enjoy your new rug, and we can't wait to serve you again! 🏡💖

“I absolutely love my rug”

The Rugs 5 star review on 4th March 2025

Helpful Report

We're so happy to hear that you love your rug! 🥰✨ It looks absolutely beautiful in your space! Thank you for sharing. 💕

“Lovely rugs - pet friendly and easy to clean. Looks like jute but easier to maintain. Soft underfoot.”

The Rugs 5 star review on 1st March 2025

Helpful Report

Thank you for your wonderful feedback! It’s so rewarding to hear that you’re happy with our products 😊 Your satisfaction is our top priority, and we’re always here to ensure you have a great experience. We appreciate your business and look forward to assisting you again soon! 🙌

“Fast delivery and great customer service. Would definitely recommend”

Helpful Report

Hi Hannah, We truly appreciate your recommendation! It’s fantastic to hear that you’re pleased with the shipping speed, rug quality, and our customer service 😊 We’re always here to assist you, and we look forward to helping you again in the future!

“Love the rug look lovely 🥰 Just as shown on advertisement”

Helpful Report

Thank you for your amazing review! We’re so glad to hear that you love your rugs and had a great experience shopping with us 😊 We’re looking forward to welcoming you back for your next purchase! If there’s anything else we can assist with, feel free to reach out! 🙌

“My rug is exactly as in the image. No issues with delivery and looks great in my living room. 👍”

Helpful Report

Thank you for your lovely feedback! 😊 We're so glad to hear that your rug looks great in your living room and that everything went smoothly with delivery. Enjoy your new rug! ✨

“Love it 😻 looks better in real life makes my room look cosy and matches with my decor”

The Rugs 5 star review on 26th February 2025

Helpful Report

We’re delighted to hear that you had such a positive experience and that the quality of the rug exceeded your expectations! Your satisfaction is our top priority, and we’re so glad we could meet your needs 😊 Thank you for choosing us, and we hope to serve you again soon 🙌

“Absolutely love my new rug. Fantastic quality and delivery was quick.”

Helpful Report

Thank you for the fantastic review! We’re so happy to hear you’re pleased with your rug and that delivery was quick 😊 We look forward to assisting you again in the future! 🙌

“Very good quality rugs, with a quality strong backing and edges. The pile is soft with a high density. It looks great in my room. The Rugs provided very good customer service and are very helpful, responding to any queries very quickly. Well recommended.”

Helpful Report

We are so grateful for your recommendation! It’s wonderful to know you’re pleased with both our products and our customer support 😊 Thank you for being such a valued customer, and we can’t wait to assist you again soon! 😊

“I have 4 dogs and 3 children I wanted a rug that I could chuck in the washing machine Really pleased with our rug I am going to order another one”

Helpful Report

Thank you so much for your wonderful review! We're thrilled to hear that your rug is holding up so well in a busy home with kids and pets. We truly appreciate your support and are delighted that you’re ordering another one! 🥰🐾👶

“Works brilliantly with an underlay. Low pile but works for us as it allows us to open the room doors without creasing the rug. Helps make the tiled floor less cold!”

Helpful Report

Thank you for your feedback! 😊 We're glad to hear the rug works perfectly with your underlay and helps keep your space cozy. Enjoy! 🏡✨

“Ordered a rug for my living room but sadly did not suit, cannot fault the service and customer care they were brilliant 🤩”

Helpful Report

Thank you for your kind words! 😊 We're sorry the rug didn't suit, but we're delighted to hear you were happy with our service. Let us know if we can assist you in finding the perfect one! ✨

“Everything we wanted, and at a sale price.”

Helpful Report

Thank you for your review! We're delighted you found exactly what you wanted—especially at a great price! 😊

“Extremely pleased with Rug, Very prompt delivery”

Helpful Report

Thank you for your review! We're happy to hear the rugs served their purpose—enjoy your refreshed space! 😊

“Wanted to change the look of our kitchen in readiness of having new flooring laid so 2 rugs served the purpose”

Helpful Report

Thank you for your review! We're glad the rugs helped refresh your kitchen—hope they complement your new flooring perfectly! 😊

“Great quality, great price all on top of great selection of patterns available! Extremely happy with this purchase! Also very much cat approved so far!”

The Rugs 5 star review on 20th February 2025

Helpful Report

Hi, Sounds like you are really happy with your purchase! Great quality, great price, and it’s cat-approved—that’s a win all around! 😸 Thanks for sharing your experience! Kind Regards, THE RUGS

The Rugs is rated 4.6 based on 2,657 reviews