The Rugs Reviews

Name: The Rugs
Address: 4 Union Street, Barnet, Barnet
Rating: 4.61

4.6 Rating 2,657 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,657 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

4 Union Street, Barnet
Barnet
EN5 4HZ

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The Rugs 5 star review on 26th April 2025

583

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonder and good quality rug very very happy with purchase”

Helpful Report

Hi, We’re delighted to hear that you had such a positive experience and that the quality of the rug exceeded your expectations! Your satisfaction is our top priority, and we’re so glad we could meet your needs. Thank you for choosing us, and we hope to serve you again soon. Kind Regards, THE RUGS

“Loved the rug entirely - in fact ordering in a bigger size it’s so good”

The Rugs 5 star review on 21st January 2025

Helpful Report

Hi Megan, Thank you for your fantastic review! We’re delighted to hear that your new rug is exactly what you were looking for and that the quality met your expectations. We’re here if you ever need anything else and can’t wait to help with your next purchase! Kind Regards, THE RUGS

“Beautiful rug!”

Helpful Report

Hi Nichola, We’re delighted to hear that you had such a positive experience and that the quality of the rug exceeded your expectations! Your satisfaction is our top priority, and we’re so glad we could meet your needs. Thank you for choosing us, and we hope to serve you again soon. Kind Regards, THE RUGS

“Absolutely love my new rug, beautiful pattern, great quality for the price.”

Helpful Report

“Absolutely thrilled with the rug ! Very quick delivery, colour exactly as on line, great quality and lovely and soft. Slight rippling but I rolled it up in opposite direction for half an hour and it was completely flat”

Helpful Report

Hi C, We’re delighted to hear that you had such a positive experience and that the quality of the rug exceeded your expectations! Your satisfaction is our top priority, and we’re so glad we could meet your needs. Thank you for choosing us, and we hope to serve you again soon. Kind Regards, THE RUGS

“I am so happy with my rug. It is so pretty, lovely quality feels so soft fits perfectly, looks amazing. It’s better than I imagined. Finishes my room off and makes it feel so cosy, Would recommend. I’m now looking for a runner for my hallway .”

The Rugs 5 star review on 20th January 2025

Helpful Report

Dear Janet, We are so grateful for your recommendation! It’s wonderful to know you’re pleased with the rug. The rug looks much better with your decoration! Thank you for being such a valued customer, and we can’t wait to assist you again soon. Kind Regards, THE RUGS

“Hi loved all my grey rugs but was very disappointed in my cow skin rug not at all like in the picture its terrible in fact it's not a cow skin at all very upset”

Helpful Report

Hi Mags, Thank you for your review - we appreciate hearing about your experience. We are sorry for your experience with your order. To assist you better, we contacted you to receive some photos of the item you have. We await your response to our email. We are always here to help! Kind Regards, THE RUGS

“Exactly as pictured, I got the runner for my hallway. Lovely colour and soft to walk on. I haven't got a non slip mat under it yet but it's not been a problem so far.”

The Rugs 5 star review on 16th January 2025

Helpful Report

“Very happy, rug is beautiful, liked it so much brought another one.”

Helpful Report

Hi Cheryl, Thank you so much for your wonderful feedback! We're thrilled to hear that you're happy with your rug and that you loved it enough to purchase another one. We truly appreciate your support and look forward to serving you again in the future! Kind Regards, THE RUGS

“Very pleased with our rugs thank you”

Helpful Report

Dear Vanessa, Thank you so much for your kind words! We're thrilled to hear that you're pleased with your rugs. If you need any further assistance or have any questions, feel free to reach out. We hope they bring a lot of comfort and style to your space! Kind Regards, THE RUGS

“Easy online ordering. Rugs arrived well packaged and on schedule.”

Helpful Report

Dear Wendy, Thank you for your kind words! We’re thrilled that you’re happy with the delivery service. Your satisfaction is our goal, and we’re always here if you need anything further. Thanks again for your support! Kind Regards, THE RUGS

“The rugs I’ve bought have been of great quality and such value for money. The customer service is outstanding and delivery is quick too.”

Helpful Report

Dear Samantha, We’re thrilled to hear you’re happy with your rug, the price, our customer service, and the delivery speed! Thank you so much for your recommendation—it means the world to us. We’re always here if you need any further assistance and look forward to serving you again 😊 Kind Regards, THE RUGS

“Lovely soft rug ,good value for money”

Helpful Report

Hi Elizabeth, We’re thrilled to hear you’re happy with your rug, and the price! Thank you so much for your recommendation—it means the world to us. We’re always here if you need any further assistance and look forward to serving you again. Kind Regards, THE RUGS

“The delivery was quick and smooth.”

Helpful Report

Hi, Thank you for your feedback! We're glad to hear that the delivery was quick and smooth. We appreciate your support! Kind Regards, THE RUGS

“Very pleased good quality👍”

Helpful Report

Hi Karen, Thank you for your kind words! We’re thrilled that you’re happy with the quality of your purchase. Your satisfaction is our goal, and we’re always here if you need anything further. Thanks again for your support! Kind Regards, THE RUGS

“Love my new rug very pleased with my purchase and reasonable price”

Helpful Report

Hi Christine, We’re thrilled to hear you’re happy with your rug, and the price! Thank you so much for your recommendation—it means the world to us. We’re always here if you need any further assistance and look forward to serving you again. Kind Regards, THE RUGS

“This was our third rug purchase over the past year, we have been extremely pleased with the quality of our purchases. Products are well made and look great in each room they were bought for. Will most certainly purchase other rugs or recommend to family and friends.”

The Rugs 5 star review on 20th December 2024

Helpful Report

Dear Lourence, Thank you for your lovely feedback and for sharing a beautiful photo of your rug! We are so pleased to hear that you’ve been happy with your purchases and that they look wonderful in your home. Your kind words and recommendation truly mean a lot to us. We look forward to assisting you again in the future! Kind Regards, THE RUGS

“Beautiful colours and great quality. Really brightens up my room.”

Helpful Report

Thank you so much for your wonderful feedback! We’re thrilled to hear you love your new rug. We look forward to welcoming you back for your next purchase! 😊

“Like on the photo, perfect rug! Thank you 😊”

Helpful Report

Thank you for your wonderful feedback! It’s so rewarding to hear that you’re happy with your rug. Your satisfaction is our top priority, and we’re always here to ensure you have a great experience 😊

“I was really pleased with my rug & it layed out perfectly straight away, I thought it would have been bumpy & curled up at the corners..... well impressed 👌”

Helpful Report

We truly appreciate your recommendation! It’s fantastic to hear that you’re pleased with the rug quality. We’re always here to assist you, and we look forward to helping you again in the future. 😊

The Rugs is rated 4.6 based on 2,657 reviews