The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.60

4.6 Rating 2,751 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

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The Rugs 5 star review on 28th October 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love it😍 Everything is perfect! My delivery reached quickly! Quality is amazing! Thank you so much! I will buy one more. Definitely recommend!”

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“Amazing quality😍 I will recommend all my friends. And faster than my expect! Thank you for your patience and communication with me👌”

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“My delivery reached quickly and quality of product is flawless. I appreciate.”

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“Very lovely rug. It made my kitchen looks brighter and modern. Customer service was excellent , they respond really quickly if you have questions. Definitely recommended!”

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“Currently I've been using one of their products in the hallway of my flat for 5 months, it's absolutely brilliant! I couldn't find a better one with the same price for sure! I'm so happy to had one, it feels really comfy and it's so easy to clean(vacuum). Highly recommended, thanks The Rugs!”

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“Lovely rugs, amazing fast delivery. My daughter fall in love with rug, now she wants to sleep on the floor :)”

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“Fantastic service and delivery. My item looks like very rich even with this price. Recommend.”

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“Fastest rug i have ever received :) I have bought one rug 3 years ago from a big brand but this one was half price but same quality.”

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“Absolutely perfect. High quality with affordable prices. Recommend.”

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“This my first time to leave a review to company, i hope this helps. Definitely recommend the product and company. First of all, it was very easy to order the item with Apple Pay. After the payment i have received the confirmation mail which inc my address and product details. I made my order at 11 AM and received the dispatch confirmation mail with tracking id afternoon. It was next day delivery item so i received my item next day at 9:30 AM which is absolutely perfect. I will definitely use this website again and recommend to all my friends. Thank you The Rugs family...”

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“Purchased the rug from The-rug, it arrived the next day which is really awesome. Love the quality of the rug, will recommend to my neighbours. Thanks.”

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The Rugs is rated 4.6 based on 2,751 reviews