The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.60

4.6 Rating 2,751 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

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The Rugs 5 star review on 28th October 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not as thick as I thought would be took me about a week to settle rug down as comes folded together I suppose for the price it’s ok”

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“Great rug love it will be buying more”

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“I have bought a machine washable rug for the kitchen and I am truly delighted! Quality is amazing and it has a gripper underside so it doesn’t slip too much! I absolutely love it will be using this company from now on :)”

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“Stunning rug, brings my hall alive, very good quality too 👍🏻”

The Rugs 5 star review on 28th October 2020

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“Excellent rug, good quality for a great price and looks fab. Plus super fast delivery too! Was a bit hesitant as never ordered or ordered from them before but happy to recommend to others. Thank you”

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“Thank you very happy with my rug love the pattern and colour”

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“Looks amazing excellent value for money”

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“Rug was bought as a gift for family..they are very happy with it. Excellent service.and quality. Many thanks”

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“havent actually put rug down as decorating at the moment, but had a look at one corner, looks good.”

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“All ok & we are very happy”

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“The rug it’s self is lovely, worth the price and quick service, it would have been 5* but for the way it was rolled then bent in half and then wrapped for delivery, it made it very difficult to flatten out......”

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“Super quick delivery, excellent quality and really good value too! Wouldn't hesitate to recommend”

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“Communication/customer service was excellent, delivery was quick and easy. Really pleased with the rugs we ordered.”

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“Lovely rug. Haven’t tried to wash it yet hence 4 stars”

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“The rug isnt very soft. Very scratchy material and there is also random strings of another colour rug in it (I bought grey and theres specks of mustard)”

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“Carpet’s are awesome.ı recommend it to everyone”

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“Very happy with the rug I bought. Delivered in the time promised.Very happy with the service”