The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.60

4.6 Rating 2,751 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

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The Rugs 5 star review on 28th October 2025

594

Anonymous

Anonymous // 01/01/2019

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“Really happy with the rug, the price, the service - would definitely recommend”

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“Excellent service and value.”

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“Very quick delivery. Excellent quality rug. Looks exactly like the photos and matches our bedroom perfectly.”

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“Excellent service and beautiful rug.”

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“Great value for money. Really pleased with the product. Will definitely be using this company again”

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“Lovely outdoor rug - looks great on our patio.”

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“Great service. The rugs are amaizing.”

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“Extremely fast delivery, just ordered yesterday 3 pm and got it this morning. Package was great, kept item clean. Item quality is good, most important thing is price. Will order outdoor when my garden will be ready...”

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“Quick delivery, quality rugs, 5*”

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“Great quality/price. Fast delivery and friendly customer service. I definitely recommend The Rugs. 5*”

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“Delighted with our purchase. Very fast delivery and rolled out flat from the packaging.”

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“Great customer service and love the product.”

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“Very happy with the rug. Ideal for what I wanted to cover a large traffic area. Easy to hoover and machine washable, great colour and material and doesn't slip and slide like some rugs 👍”

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“Fast delivery. Lovely rug but it was slightly damaged on the edge of the rug in transition! Luckily it in on the bottom so cannot be seen when rolled out”

The Rugs 4 star review on 20th July 2020

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“Beautiful amazing Rug”

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“Great rug. Great quality.”

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“Although I returned the rug (purely down to personal taste), there was great communication, a quick refund and a fast service in general- no hassle! Many thanks.”

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“Excellent service great rug bigger size than before.would highly recommend to anyone”