The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.60

4.6 Rating 2,751 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

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The Rugs 5 star review on 28th October 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service fast delivery and I LOVE the Rug”

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“Great quick service, delivery firm could be improved”

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“Amazing quality at an amazing price”

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“Superb quality for the price”

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“The rug was for my daughter and she is very pleased with it.”

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“Very happy with both the service & the rug, which arrived as stated.”

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“returned the items as they did not do what I thought they would, full refund no issues”

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“The colour was rather different to how it looked in the photo. It’s not the right colour for my kitchen but my niece is delighted to be able to have it for her patio.”

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“Finally found the perfect rug for my living room, great quality and great price, delivery was also very quick”

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“It is very thin, it is more like a blanket, it is not at all like the picture and the color is different from the picture, it is a waste of money.”

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“Excellent quality. That’s what I really wanted for my garden room. And dog’s mess proof too😘”

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“Good package and delivery was quick.”

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“Worth every penny. Great value, excellent service.”

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“I haven't received it yet”

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“Good company to do business with and rug came quickly”

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“Lovin my new outdoor rug. It looks lovely on my balcony.”

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“I love the rug I bought i had it for my kitchen as it was the perfect colour and design and it washes amazing as I have dropped a few things on it I would definitely recommend this rug x”

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“Beautiful colourful rug good size went flat in a couple of days after being rolled up very pleased”

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“Very pleased with this stylish outdoor rug. Nice size.. good quality and easily washable. Delivery very prompt and customer care although automated was good and well informed. Pleased I found this company!”

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“Exactly want I wanted for my dogs. Great price with next day delivery, why more could I want”

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The Rugs is rated 4.6 based on 2,751 reviews