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The Rugs Reviews

4.6 Rating 2,751 Reviews
90 %
of reviewers recommend The Rugs
Company Reviews Product Reviews
1,899
 Metrics Info
4.6
Based on 2,751 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read The Rugs Reviews

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

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Mary A
Verified Buyer
“The rug is of high quality however I did think it would have been a little thicker”
Helpful Report
Beryl B
Verified Buyer
“Bought a large rug for my patio and although I haven’t had it very long it lays well on the ground and has coped well with a considerable amount of rain. So far I have just swept it when needed. It seems to be of good quality and I am happy with it”
Helpful Report
Kate B
Verified Buyer
“Excellent rug, looks fantastic. Amazingly quick too. Ordered Sunday night and arrived on Tuesday. Highly recommend.”
Helpful Report
Fatima R
Verified Buyer
“Lovely rugs with affordable prices. Free and fast delivery!!!”
Helpful Report
Susan R
Verified Buyer
“Excellent service from ordering to delivery and the rug is perfect 🙂”
Helpful Report
Lauren B
Verified Buyer
“Hi, I have emailed many times to arrange collection of my rug as unfortunately it was not suitable. I have no contact number to sort this. Please can someone get back to me”
Helpful Report
Isobel M
Verified Buyer
“Ordered a rug 2 weeks ago now and still not arrived or heard anything for when it will arrive. Really disappointed as I was buying the rug for a family bbq but it was too late. No customer service, I have tried contacting through several ways on the website and still heard nothing. Very disappointed”
Helpful Report
Wendy S
Verified Buyer
“Seems hard wearing enough only been down a few days but rolled up since the weather broke. Good service no complaints would recommend will monitor the wear and tear. Looks good. 👍”
Helpful Report
KAREN C
Verified Buyer
“After searching for my perfect outdoor rug I am delighted with this purchase. I’m hoping it weathers well ..so far so good.”
Helpful Report
Alan S
Verified Buyer
“Great rug, very quick delivery. Will certainly use again”
Helpful Report
Deirdre H
Verified Buyer
“Excellent quality. We’ll pack aged. Fast delivery. We use it on top of paving stones for our baby grandson to play on.”
Helpful Report
Kelly B
Verified Buyer
“Great quality outdoor rug. Looks like a wool rug but is made from weather-proof material. I'm very happy with my purchase and have already recommended to a friend!”
Helpful Report
Karen C
Verified Buyer
“Next day delivery, and great quality, thank you. X”
Helpful Report
Hanneke L
Verified Buyer
“Excellent service; super quick delivery! The rug itself is gorgeous and looks great!”
Helpful Report
Stuart M
Verified Buyer
“Very pleased with our rug, quality and colour with value for money. Looks great.”
Helpful Report
Michael O
Verified Buyer
“This rug wasn’t the cheapest and there’s a good reason for that. It has a tight weave and looks like it is resilient enough to last many years. I looked at some rugs in garden centres and a couple of retailers where you can nearly put your finger through the rug and they feel like they might struggle to last if situated outside. Really delighted with this rug and genuinely recommend. I have nothing to do with the company, just an honest opinion.”
Helpful Report
Julie K
Verified Buyer
“Really happy with my rug, it’s more grey than beige, just to warn you, so instead of the original room I’d planned it for I’ve switched it to my grey decor lounge as I liked it so much! I have two cats who like to scratch but honestly it’s brilliant!”
Helpful Report
Michael M
Verified Buyer
“For use when at our caravan, work extremely well and very pleased with the rug.”
Helpful Report
Stephen A
Verified Buyer
“Hi. I purchased three rugs from you for outdoor patio use. Whereas i am pleased with the general quality of the rugs and the speed of service, i have found that the rugs are not holding a flat shape and severely curl along the edges. This creates a dangerous trip hazard. I have had to lay the rugs back-side up in order to try to alleviate the curling issue but of course i then cannot see and appreciate the rug pattern. Do you have any advice or comment?”
Helpful Report
Anonymous
Verified Buyer
“Really good quality rug and fast delivery”
Helpful Report
The Rugs is rated 4.6 based on 2,751 reviews
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