The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.60

4.6 Rating 2,751 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

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The Rugs 5 star review on 28th October 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful and soft. Great quality and a really lovely shade of silvery grey. Will definitely be purchasing again and have recommended already. For the great price and free P&P I was a bit sceptical as to the quality but I was so pleasantly surprised. Delivery was very quick too.”

Helpful Report

“Ordered Thursday evening and it was with me Friday morning - brilliant service and price. I honestly was dubious given the price but thought I'd give it a go - really nice rug that does the job, very happy with my purchase!”

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“Excellent Value for money. Great quality rug. Will definitely order again. Highly recommended.”

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“Ordered two rugs, only one rug arrived however company rectified the issue and sent out other rug, nice looking rugs, haven’t machine washed as yet, I’m hoping they will be okay”

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“Value for money, it’s cheap and cheerful. Just right size for our Campervan”

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“Great service and delivery was sooner than expected”

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“Great rug great service quick delivery”

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“Excellent value for money. Tried other website, but this was the best for price and quality. Very happy with my purchase and it’s free delivery.”

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“I love the Montana rug, it’s a great size and love the pattern but I’m disappointed that after not even a week, the edging is starting to fray and the corners are not well finished.”

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“Love the rug! Great quality for the price and looks lush in my new living room.”

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“Nice and affordable 👌”

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“Great service lovely rug”

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“Lovely rugs for my kitchen. Non slippery backs. Perfect, thank you”

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“Great price…delivered on time..”

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“Very good. 1st time uve ordered and I'm impressed. The red rug I ordered was gorgeous and the perfect size ( 120 x 170) adds extra warmth to my living room,brilliant quality for the price, even had to order my mum one”

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“Still can't believe the quality and price of my new rug !! Absolutely love it was delivered the next day could not fault item or service, would 100% recommend 😁”

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“Delivery is amazing, my rugs are of superior quality and the customer services was outstanding!”

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“Rug is absolutely beautiful I will buy again from here 😊👌👌👌👌”

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“I wasn't sure about the rugs because they were advertising them very cheap but I read the reviews and they were good so I ordered a large grey shaggy rug I was very pleased with it it's just what it says the size is accurate the quality is perfect 🥰 I qould definitely recommend THE RUGS again I will use these all the time now”

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“Really well made rugs, bought runner and lounge one. Edges finished well, nice flat weave and thick enough to be quite robust. It’s definitely not thin and flimsy! Laid flat straight out of pack, no curling. Colours and pattern look really great too!”

Helpful Report

The Rugs is rated 4.6 based on 2,751 reviews