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The Rugs Reviews

4.6 Rating 2,025 Reviews

88 %

of reviewers recommend The Rugs

Company Reviews

Product Reviews

4.6

Based on 2,025 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

4 Union Street, Barnet
Barnet
EN5 4HZ

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The Rugs 5 star review on 3rd May 2024

The Rugs 5 star review on 3rd May 2024

The Rugs 5 star review on 25th April 2024

The Rugs 5 star review on 25th April 2024

The Rugs 5 star review on 17th April 2024

The Rugs 5 star review on 16th April 2024

The Rugs 5 star review on 16th April 2024

479

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have now purchased 2 rugs from this company and I an really pleased with both. The quality is amazing for the price we paid, would highly recommend”

“Absolutely thrilled with our little hearth rug! Looks great & delivery excellent. Great price too! Thank you!”

“We purchased three rugs for our home in Beige. They arrived very well wrapped and secured on both ends. They are nice quality for the price and perfect for our needs. We would buy from them again.”

“The rug is fine it just smells weird ,everytime I come down the stairs I smell it ,it's like rubber .not nice”

Hi Sarah, Thank you sincerely for sharing your feedback with us. We sincerely apologize for any inconvenience you may have encountered. Your decision to revisit the message we sent you regarding compensation is greatly appreciated. We are pleased to confirm that your preferred compensation option has been successfully enacted. Ensuring your satisfaction is of utmost importance to us, and we are glad to have addressed the situation to the best of our ability. Your feedback is invaluable as it helps us continually improve our services. Please feel free to reach out to us at any time should you require further assistance. It would be our privilege to assist you in any way possible. Kind Regards, THE RUGS

“Great rugs Thank you highly recommended Easy to wash”

“Good quality and as described, good value and quick delivery excellent service”

“True to picture/description and size”

“I am very pleased with this rug. I wanted a rug for the kitchen floor that I can wash (but not in the washing machine) and that doesn’t look like some of the cheap plastic ones that I’ve seen in the shops. This one is a lovely colour and the quality is good for the price. It sits well on my slate floor.”

“After looking for a suitable rug for months, The Rugs finally provided the perfect one! Quick delivery and it looks perfect in our lounge!”

The Rugs 5 star review on 6th April 2024

“Really impressed with the quality of the rug. Delivery was quick too. Have not had to wash it yet but looking at other reviews do not envisage any issues. Recommended.”

“This site is amazing..easy to use and lots to choose from.”

The Rugs 5 star review on 5th April 2024

The Rugs 5 star review on 5th April 2024

“I'm really impressed with the delivery speed and the quality of the rug I purchased. Phenomenal value for money. Will definitely be purchasing more.”

“Im very pleased with my rug, its soft and lovely under foot and the colours go perfectly with my furniture. I got it at a great price too.”

“The rug arrived very quickly and the quality is great. We haven’t tried washing yet (we got the dog friendly ones) but if they wash well we will likely get another one.”

The Rugs 5 star review on 4th April 2024

“Very nice rug, delivered on time, no problems with packaging.”

“The rug camequickly was well packaged and secure. The rug was of excellent quality , nice and thick and the pattern exactly as the pictures on the website stated . A very pleasant transaction 5*”

The Rugs 5 star review on 4th April 2024

The Rugs 5 star review on 4th April 2024

“Exactly what I wanted to go with my other kitchen rug excellant delivery”

“Excellent quality, great speedy delivery”

“Excellent service lovely rug true to picture Sadly to small will be reordering large but excellent customer service arranged prompt collection”

“Looked exactly like what was shown in the pictures. Value for money, would recommend! Delivery was speedy and good, very happy with my purchase.”

The Rugs 5 star review on 2nd April 2024

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The Rugs is rated 4.6 based on 2,025 reviews