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Stanhope Insurance Reviews

4.9 Rating 1,718 Reviews

98 %

of reviewers recommend Stanhope Insurance

Company Reviews

4.9

Based on 1,718 reviews


Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

Location:

Cedar Court5 College StreetPetersfieldHampshire, ,
Petersfield
GU31 4AE

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Stanhope Insurance 5 star review on 5th September 2022

Stanhope Insurance 4 star review on 8th July 2021

Stanhope Insurance 5 star review on 10th December 2020

Stanhope Insurance 5 star review on 18th August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I felt overwhelmed by the on line comparison sites and various different ways to find suitable insurance, especially as I seemed to have some requirements that were outside of the standard polices. I came across Stanhope and in one day Stacey listened attentively to the things I was looking for, guided me through my many questions and came back to me with a suitable policy to match all the needs I had. I was relieved to have the help and expertise and delighted to finally have the insurance in place.”

Posted 5 days ago

Thanks a million Lisa for your kind words and we're humbled by your 5 star review. We understand that searching for insurance can be confusing and overwhelming, so we are thrilled to hear that you found your experience with Stacey so positive and hassle-free. Welcome to the Stanhope Community

Posted 5 days ago

“happy with all aspects so far”

Posted 5 days ago

Thank you for the 5 star review Sue!

Posted 5 days ago

“Excellent service, easy to set up”

Posted 5 days ago

It is great to hear that you found the service to be professional and efficient. Thank you for taking the time to leave your review Abigail.

Posted 5 days ago

“Donna was very nice and understood my needs and Supplied an insurance cover that we are very satisfied with.”

Posted 5 days ago

Thank you for your kind words Maria, we're pleased that Donna could help find the ideal solution for you.

Posted 5 days ago

“Stanhope were very responsive and helpful when setting up the insurance. It felt like they were really interested in understanding my needs and getting the best insurance for me. They clearly presented the alternatives and frankly discussed the pros and cons of each potential policy. A week later and I'm still waiting promised call backs from some of the other firms I contacted !!”

Posted 5 days ago

Thank you so much Lawrence for your 5 star rating! We're thrilled to have provided you with such brilliant service from start to finish. We really appreciate your kind words and your support, welcome to the Stanhope community

Posted 12 hours ago

“Fantastic service when due to circumstances beyond our control we were struggling to find insurance cover. Vicky was brilliant and we couldn’t be more happy with the outcome and cover finally provided.”

Posted 5 days ago

Thank you so much for your awesome 5-star rating! We're glad you enjoyed the experience of working with Vicky, this will bring her a lot of encouragement!

Posted 12 hours ago

“Outstanding customer service is paramount to me. Despite my demanding work schedule, I am readily accessible via email about 90% of the time. Emily Phillips recognized and accommodated this, promptly processing my insurance request via email. Thus far, I am thoroughly impressed with the level of customer service provided and the reasonable insurance coverage offered.”

Posted 6 days ago

Zubair- a touching review. Emily is a Stanhope superstar and we're delighted that you experienced it first hand. We want to be market-leading in our industry, and your feedback encourages us that we're on the right track. We are here for your all-year round support, so please do not hesitate to get in touch should you require any further assistance.

Posted 12 hours ago

“Excellent customer service from Holly Leng who provided a competitive insurance quotation.”

Posted 1 week ago

Richard, we are delighted you had such a fantastic experience with Holly, thank you for sharing your kind words here.

Posted 1 week ago

“I was help where others said no .”

Posted 1 week ago

Thank you, Vida, for the 5-star review. Welcome to the Stanhope community.

Posted 1 week ago

“great service, v helpful”

Posted 1 week ago

We’re thrilled to hear you enjoyed your experience, thank you!

Posted 1 week ago

“Rang Declan at Stanhope in a panic as previous insurers said no longer able to insure listed properties and agent they recommended had quoted enormous sum. Declan speedily came back with quote a third of the other agents and with better cover, insured by end of day, very happy.”

Posted 1 week ago

That sounds very much like our Declan, he really is superb at problem finding and we're pleased you experienced this first hand. We're glad to have you within the Stanhope community.

Posted 12 hours ago

“Stacey Sullivan (the advisor I dealt with) was great. She took the time to understand our specific needs and was able to come up with a quote that was half of that offered by the other broker we dealt with.”

Posted 1 week ago

Thank you Martin, we are so pleased that you rated your experience highly, it means a great deal. Thank you for the five stars.

Posted 12 hours ago

“Good and responsive. Found me good high-value insurance cover at short notice when my previous insurance provider decided to withdraw from that sector of the market.”

Posted 1 week ago

Thank you for your review William. We have passed on your compliments to our hard working team. Welcome to the Stanhope Community

Posted 1 week ago

“Excellent service. Everything was explained clearly, and better value for money compared to other leading brands. I would recommend Stanhope.”

Posted 1 week ago

An excellent review, Jane thank you! It's always a delight to know that our hard work at finding the best solution for your needs is so appreciated.

Posted 1 week ago

“Clear, timely service executed in a business - friendly manner”

Posted 1 week ago

Thank you, Brian. We appreciate you taking a moment to write a 5-star review.

Posted 12 hours ago

“Vicky took me through the forms and then kept us well informed as the matter progressed in a highly professional but calm and thoughtful manner and we were very pleased with the cover she found for us.”

Posted 1 week ago

We are thrilled to hear of your positive experience with Vicky. Your priceless feedback will be sent onwards and greatly appreciated.

Posted 12 hours ago

“Very polite staff. Good communication and instant answers to queries.”

Posted 1 week ago

We are so pleased that you rated your experience highly. Thank you for the five stars.

Posted 12 hours ago

“Fantastic service would recommend this company”

Posted 1 week ago

Thank you for your kind words Jane, we're pleased we could help!

Posted 12 hours ago

“Excellent professional service.”

Posted 1 week ago

Thank you so much for your 5-star review. We very much appreciate this!

Posted 12 hours ago

“My recent experience was excellent. I dealt with Stewart Knight who was very helpful, swift & efficient.”

Posted 1 week ago

That sounds very much like our Stuart, thank you for taking a moment to encourage him and the team.

Posted 12 hours ago

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Stanhope Insurance is rated 4.9 based on 1,718 reviews