Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,639 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,639 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive rates, clear documents, and kind, sharp, communicative customer service.”

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Posted 3 years ago

Marvellous, thank you for the review and welcome to the Stanhope community.

Posted 3 years ago

“very easy to communicate with and helpful”

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Posted 3 years ago

Thank you, Paul. 🤛

Posted 3 years ago

“Dealt with in a very pleasant manner and efficiently. However when policy was sent out first names were missing and the email was addressed to my husband first and me second. I returned valuation forms etc and got a very quick apology saying that the inclusion of my husband name was a “grammatical form”. I assume this had nothing to do with the person I spoke to on the phone. I was more than impressed with how he dealt with me. Four stars was the fact email was not addressed to me.”

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Posted 3 years ago

Thank you Jennifer for the honest feedback. Very much appreciated. It is the correcting of these types of matters that will improve us.

Posted 3 years ago

“Very helpful and efficient.”

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Posted 3 years ago

Thank you, Philip.

Posted 3 years ago

“Great quality product with excellent and flexible service”

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Posted 3 years ago

Thank you so much for renewing with us this year Victoria. We are so pleased to have you with us.

Posted 3 years ago

“I was very happy with the in-depth explanation of how my chosen policy would work due to my request being a slightly unusual short term policy.”

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Posted 3 years ago

Thank you, Ann.

Posted 3 years ago

“Good polite service thank you”

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Posted 3 years ago

Thank you for the review Stephen and for renewing with us again this year!

Posted 3 years ago

“Stuart Knight was very tolerant and explained all aspects of the insurance cover. I would not hesitate in using your services again.”

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Posted 3 years ago

Thank you for the review William! We look forward to having you with us for years to come.

Posted 3 years ago

“Stanhope insurance has been very helpful in getting me a cheaper insurance”

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Posted 3 years ago

Thank you for your review Cora and thank you for renewing your insurance with us. Please do let us know what we could have done to get that extra star!

Posted 3 years ago

“Helpful, courteous service. Prompt reminder that insurance was due for renewal. I felt the premium was a little high (not Stanhope's fault) , and my advisor did offer ways to reduce it. Good service.”

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Posted 3 years ago

Thank you for leaving such a great review about our renewals team. We are grateful that you have chosen to renew with us again this year Fiona.

Posted 3 years ago

“Very helpful, knowledgable and understanding of your needs”

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Posted 4 years ago

Thank you for leaving us a review.

Posted 4 years ago

“Professional and friendly throughout and they do what they promise.”

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Posted 4 years ago

Thank you for the review. Please do let us know what we could have done to achieve the additional star!

Posted 4 years ago

“helpful and efficient”

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Posted 4 years ago

We appreciate the review, Susan. Thank you

Posted 4 years ago

“Very helpful”

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Posted 4 years ago

Thank you.

Posted 4 years ago

“Prompt and efficient service”

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Posted 4 years ago

Heartening to read. Thank you.

Posted 4 years ago

“efficient friendly and extremely warm”

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Posted 4 years ago

Excellent review. Thank you, Trevor.

Posted 4 years ago

“Very proactive, efficient and helpful.”

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Posted 4 years ago

Thank you, Ryan.

Posted 4 years ago

“Very helpful personal service”

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Posted 4 years ago

Excellent Janice. Do let us know what else we could have done for that extra star!

Posted 4 years ago

“Pleasant firm to deal with.”

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Posted 4 years ago

Thank you Chris and Lucie.

Posted 4 years ago

“Nice friendly reminder that my renewal was due, followed up with a courtesy call where my questions were clearly answered. I trust that as a broker that have chosen the best policy given my circumstances, but the proof of the pudding will be if I ever need to claim. In summary "so far so good". Highly recommended.”

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Posted 4 years ago

Thank you Gregory.

Posted 4 years ago

Stanhope Insurance is rated 4.8 based on 2,639 reviews