Sealskinz Ltd Reviews

Name: Sealskinz Ltd
Address: Nelson House, 9-10 Nelson Business Park,, Bergen Way,, King's Lynn, Norfolk
Rating: 4.44

4.4 Rating 7,590 Reviews

85 %

of reviewers recommend Sealskinz Ltd

4.4

Based on 7,590 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Sealskinz Ltd 5 star review on 28th February 2026

124

Anonymous

Anonymous // 01/01/2019

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“I ordered a Sealskins Heydon Hat (Version 3). I received a Heydon Hat (Version 1) I Returned the hat the same day for refund and only received a partial refund. SOPHIE from Sealskins customer service was horrible to deal with. She insisted version 1, 2 & 3 are “all the same hat with different logo’s” I have already owned v1 & v2 hence why I ordered v3 as a newer looking logo on the hat Sophie!”

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Posted 1 year ago

“I never received the order”

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Posted 1 year ago

“The fingers in the gloves were far too small. Very disappointing! I hope to be able to return them...”

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Posted 1 year ago

“instead of leather gloves, cheap hair oil was delivered”

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Posted 1 year ago

“Purchased 12 days ago. Gloves are not delivered yet.”

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Posted 1 year ago

“Product is excellent but not true to size. Also I was not aware that sealskinz is shipping out of UK to european customers even though website appeared to be local. Which means lead times are ridicously long, returns are very expensive and exchanges very slow. Support is quick, friendly and engaged but shippig from UK is a no go.”

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Posted 1 year ago

“Haven't received the delivery until today - too long !”

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Posted 1 year ago

“Not really that impressed with the waterproof statement.. only 6 hours in continuous rain and my hands were soaked. Waste of £50”

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Posted 1 year ago

“Poor customer service, no free returns even though the size was clearly smaller than advertized.”

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Posted 1 year ago

“In addition to problems mentioned in point review, now I'm being bombarded by review and other spam.”

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Posted 1 year ago

“I have had a number of pairs of sealskins and hats all of which have been amazing. This pair of gloves was an XL but were very small, possibly 2 sizes too small. Bottom line: love the brand. This pair looked like they had the wrong size label on them.”

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Posted 1 year ago

“I worte you third times that the wrong parcel arrived - no reaction from your side. I did not receive my money back.”

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Posted 1 year ago

Hello Martina, Thank you for your review. We're very sorry to hear you have not received your order. We were unable to find any previous correspondence from you. Our Support Team will reach out to discuss further. Kind regards, Sealskinz Team

Posted 1 year ago

“Unfortunately I have not received my goods yet😔”

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Posted 1 year ago

“Die Ware ist nie eingetroffen”

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Posted 1 year ago

“I dont recieved my delivery yet.”

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Posted 1 year ago

“I ordered a pair of waterproof gloves, size XL, that were advertised as being for extreme cold. When I recieved the gloves, the fit was tight around my hands but the fingers were a half inch too long. The gloves were stiff making it difficult to bend my hands and fingers. Normally a size XL glove fits loose on my hand but the finger lenght is fine. My hands were not warm at temperatures a few degrees below freezing and I would not call this extrem cold. I was excited to receive the gloves but after wearing them, I was very dissapointed. I would like to return the gloves for a full refund if possible.”

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Posted 1 year ago

“I bought the Harling gloves, ordered the size according to the measurements shown and the glove is a bit snug, I worn them for the first time and it was cold rainy day, the gloves were soaked and my hands freezing cold, I called customer support and I’m being told that I can’t return/exchange them because they have been worn, but I’m being offered to buy another pair from them. The product is absolute rubbish and a waste of money and customer service is awful, won’t be buying from them ever again.”

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Posted 1 year ago

“Hello, I haven't received the parcel in my letterbox despite the information from the carrier that it has been delivered! So today, i paid for the socks but i haven't received them!!! :-(”

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Posted 1 year ago

Hello Antoine, Thank you for bringing this to our attention. We are so sorry to hear that your order has not been received. We have followed up with you directly so please check your junk or spam folders if you have not seen this in your inbox. We look forward to assisting you. Kind regards, Sealskinz Team

Posted 1 year ago

“Ordering with Sealskinz has been a frustrating and disappointing misadventure; after nearly four weeks and a lot of emails, I have half my order and no refund. The saga: I bought a waterproof beanie and a pair of waterproof gloves from the website, placing my order on 16th October with 48hr delivery. No order arrived; I contacted them about a week later; they told me that my order might still be on its way, and that their policy was to wait ten days to before resending packages. Ten days duly passed, and no parcel; I contacted them again; Sealskinz blamed Royal Mail and they agreed to resend it, and said that they would resend it express. Yet again, no package arrived. Sealskinz blamed DPD; DPD blamed Sealskinz. Finally, after more back and forth, Sealskinz said that they would resend it again. It finally arrived on 7th November; I excitedly opened it, and found that the hat had a large, glossy peg mark. I left it, expecting the fabric to relax, but it did not. I promptly contacted Sealskinz again; they refused to refund until I sent the damaged item back, despite clear pictures of the damage. It'll be nearly a month, and it's been an awful lot of inconvenience with no hat and no refund to show for it.”

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Posted 1 year ago

Hi Robert, Thank you for sharing your experience. We're really sorry to hear about the issues you've faced with your order and the inconvenience this has caused. We understand how frustrating it can be when expectations aren't met. Your feedback is crucial, and we're constantly working to improve our service and delivery processes. Please reach out to our customer service team so we can assist you further and resolve this matter to your satisfaction. Best regards, Sealskinz Team

Posted 1 year ago

“My order never arrived and I've had nothing back from the company.”

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Posted 1 year ago

Hi Jamie, Thank you for your review. We're really sorry to hear that your order hasn't arrived. We can see tat your order has been sent back to us due to this getting refused by the recipient. We have contacted you personally offering to send another order out to you. Please reach out to our customer service team so we can assist you further in resolving this matter. Best regards, Sealskinz Team

Posted 1 year ago

Sealskinz Ltd is rated 4.4 based on 7,590 reviews