Sealskinz Ltd Reviews

Name: Sealskinz Ltd
Address: Nelson House, 9-10 Nelson Business Park,, Bergen Way,, King's Lynn, Norfolk
Rating: 4.44

4.4 Rating 7,553 Reviews

85 %

of reviewers recommend Sealskinz Ltd

4.4

Based on 7,553 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Sealskinz Ltd 5 star review on 12th March 2026

125

Anonymous

Anonymous // 01/01/2019

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“The crackling of whatever you’ve used to make it waterproof is awful. I should have read the reviews before buying it. I took the tag off before realising it set my sensory processing issues off. £35 for a hat with what sounds like a cheap plastic bag in it is a joke”

Helpful Report

Posted 1 year ago

Hi Linda, Thank you for your feedback and for sharing your experience with us. We're truly sorry to hear that the hat did not meet your expectations and that the material caused discomfort. We understand how important sensory considerations are, and we appreciate your honesty. Your comments will be taken into account as we strive to improve our products. Best, Sealskinz Team

Posted 1 year ago

“Well it never showed up so it's kind of hard to give it a good review.”

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Posted 1 year ago

Hi Kelly, Thank you for your review and bringing this to our attention. We are so sorry you haven't received your order. We will be happy to replace the missing order or refund you, whichever you prefer. We will be in touch directly to assist you. Kind regards, Sealskinz Team

Posted 1 year ago

“I didn't receive my order yet?? 3 weeks waiting ????”

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Posted 1 year ago

Hi Tom, Thank you for your feedback. We're truly sorry to hear that you have not received your order yet. We understand how disappointing it can be to wait longer than anticipated. Please rest assured that we are investigating the delay and appreciate your patience during this time. Best, Sealskinz Team

Posted 1 year ago

“I am extremely disappointed with my experience with Sealskinz regarding my recent order. I placed it on October 15, and it was marked as delivered on October 22, yet I have not received my package. Despite reaching out to customer service several times, I am constantly directed to wait for updates from the courier, GLS, without any solid resolution in sight. This lack of accountability and the long wait for meaningful assistance have left me frustrated. I expected Sealskinz to manage the issue directly, considering the order was placed with them. Instead, the burden has been placed on me to follow up on something that should have been handled by the company. I hope this matter is resolved soon, but I am currently dissatisfied with the service provided.”

Helpful Report

Posted 1 year ago

Hello, thank you for your honest review. We are so sorry to hear this. We had reached out to the courier to get an update as to where your order is as this was stated as delivered. Unfortunately we couldn't follow any next steps until we had received a response form them. We have chased this today for you and have received an update stating your order was delivered to you neighbor. We hope this helps. Kind Regards, Sealskinz Team.

Posted 1 year ago

“Too long to be delivered. It took more than 2 weeks.”

Helpful Report

Posted 1 year ago

Hello Rosa, thank you for your review. We're sorry to hear that your delivery took longer than expected. We understand how frustrating delays can be and appreciate your patience during this time. Please know that we are continuously working to improve our delivery processes to serve you better. Thank you for your understanding. Best regards, Sealskinz Team.

Posted 1 year ago

“Still have not taken delivery of a pair of socks ordered a month ago.”

Helpful Report

Posted 1 year ago

Hello Matt, thank you for reaching out to us. We sincerely apologize for the delay in delivering your socks. We understand how frustrating this must be for you, and we want to assure you that we are looking into this matter and have contacted you personally to get this resolved for you. Thank you again for your understanding. Best regards, Sealskinz Team.

Posted 1 year ago

“Recently purchased a waterproof hat which is not at all waterproof after a days fishing I was soaked purchased gloves as well measured my hands as per instructions they didn't fit and don't make any larger sizes”

Helpful Report

Posted 1 year ago

Hello Julian, thank you very much for your honest review today. We are so sorry to hear that your hat is not waterproof. We have contacted you personally in hopes to get this issue resolved. We are also so sorry to hear that your gloves are not a suitable fit for you. We will be sure to pass this onto our productions team for you. We hope this helps. Kind Regards, Sealskinz Team.

Posted 1 year ago

“I'm sure the quality of the products is amazing, however I couldn't receive the items that I bought because the delivery from UK to UE took more that 3 weeks”

Helpful Report

Posted 1 year ago

Hello,Thank you so much for taking the time to share your experience with us. We truly appreciate your feedback and apologize for the inconvenience caused by the delayed delivery of your purchased items from the UK to the EU. We understand that the quality of our products is important to you, and we are truly sorry that we fell short in delivering them within a reasonable timeframe. We strive to ensure timely deliveries to all our customers, and it is disappointing to hear that we did not meet your expectations on this occasion. Once again, we are grateful for your feedback as it helps us improve our services. Your satisfaction is of utmost importance to us, and we are committed to doing better. We look forward to hearing from you and finding a way to make things right. Best regards, Sealskinz Ltd. Customer Support

Posted 1 year ago

“As it was unclear from the online description of your mittens as to whether or not they had finger inserts I phoned before purchasing and was told definitely no finger inserts. They arrived and did have finger inserts so useless for me. I specifically asked the girl if she was familiar with the products and she confirmed she was! Annoying customer non-service :(”

Helpful Report

Posted 1 year ago

Dear Anna,Thank you so much for taking the time to share your feedback about your recent experience with Sealskinz Ltd. We truly appreciate your effort in letting us know about the issues you faced. We sincerely apologize for the confusion regarding the finger inserts in the mittens. We will be sure to pass this on for you. Once again, thank you for bringing this matter to our attention, and we look forward to hearing from you soon. Best regards, Sealskinz Ltd Customer Support Team

Posted 1 year ago

“I ordered a pair of socks 3.5 weeks ago and still have not received. Brutal. Update: 1 hr after I posted they had the issue resolved and new pair on order.”

Helpful Report

Posted 1 year ago

Hello Andres, thank you for your honest review. We are so sorry to hear that you have not yet received your order. We have contacted you and the courier so we can investigate and resolve this issue for you. We hope this helps. Kind regards, Sealskinz Team.

Posted 1 year ago

“I bought sealskins gloves that were advertised as waterproof for an Alaskan hunt. I wore them in moderate rain for several hours the first day and they soaked completely through and would not dry for several days. They were NOT WATERPROOF by any stretch of the imagination. Also, I wear size large in gloves. I could hardly fit my hands into these gloves. I am very disappointed and would like my money back.”

Helpful Report

Posted 1 year ago

Hello Tom, thank you for your honest review. We really do appreciate this! We are so sorry to hear that your Gloves are not waterproof. This is most unusual. We have emailed you with the next steps to pop in a claim for these gloves. We hope this helps. Kind regards, Sealskinz Team.

Posted 1 year ago

“It took a very Long time to get shiped”

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Posted 1 year ago

Hello Julia, thank you for your honest review. We really do appreciate this! We are so sorry to hear that there was a delay within your order getting to you. We will be sure to pass this along as feedback. We hope this helps. Kind regards, Sealskinz Team.

Posted 1 year ago

“This is the second request you sent.”

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Posted 1 year ago

“I bought them for one thing and I couldn’t use them for my military cours because they came 2 days late, I was already gone. It was written on your site that the sock were available and 2 days later you message that it was an error you don’t have anymore. Come on I don’t have for these kind of things. The socks are really good tho I love them”

Helpful Report

Posted 1 year ago

Hello William, thank you for your honest review. We are very sorry to hear the issue you had with your delivery. We will be sure to pass this feedback on for you. It is great to hear that you love our socks. Many thanks again. Kind regards, Sealskinz Team.

Posted 1 year ago

“I ordered a cool looking hat a month ago and it hasn’t arrived yet.”

Helpful Report

Posted 1 year ago

Hey There Thank you for taking the time in leaving a review, I am very sorry your hat has not arrived yet. This is very unusual. One of the Sealskinz team will be in touch to discuss the next steps, you may need to keep an eye on you junk/spam box. Kindest regards Karina@ Sealskinz

Posted 1 year ago

“We’re not waterproof - wore on the golf course and feet were wet within an hour - have returned both pairs for a refund.”

Helpful Report

Posted 1 year ago

Hey There,Thank you so much for taking the time to share your experience with us. We genuinely appreciate your feedback regarding our Sealskinz products. We would like to sincerely apologize for the inconvenience you faced, as our products did not meet your expectations during your golf outing. It's certainly not the experience we want our customers to have, and we genuinely regret any frustration this may have caused you. Your feedback is important to us, and we truly value your input. Kindest regards Karina @ Sealskinz

Posted 1 year ago

“Your website said my package would arrive a few days before our trip. It arrived after we left. Bought stuff I won’t end up using.”

Helpful Report

Posted 1 year ago

Hello Reid, Thank you for your honest review. We are so sorry to hear your order did not arrive with you in time for your trip. We have contacted your email with our returns information if you would like to return anything to us. Kind regards, Sealskinz Team.

Posted 1 year ago

“I purchased your product weeks ago and it was supposed to be delivered at the end of April. My product still has not arrived. I emailed customer service 1 week ago and they said they would look into the issue with the delivery courier and have not given me any further updates. I need these urgently for some ocean sailing I am starting soon and am not impressed. If the product does get delivered I will be able to amend my review to accurately reflect the quality of the product. I. Can only comment at this stage on the lack of delivery of my product and poor follow up from customer service.”

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Posted 1 year ago

“I made the first purchase and then decided to make another purchase on the ame day, but couldn’t use the discount code. I contacted you about the error and had no response!”

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Posted 1 year ago

“Hi ! I have placed my order on Sunday, Apr 21, 1:07 PM. Estimated delivery time was 6 to 8 working days. Today is May 10, and I still waiting for my products to be delivered, but they seem to be somewhere in Belgium. Tomorrow I will start my yachting trainging camp and my equipment is incomplete :( I have used before your products and I appreciate the quality, but please solve the delivery issues. Regards, F”

Helpful Report

Posted 1 year ago

Hello Faruk, Thank you for your honest review, we really do appreciate this. We are very sorry to hear you have not yet received your order. We have contacted your personally and have reached out to the courier so we can resolve this issue for you. Kind regards, Sealskinz Team

Posted 1 year ago

Sealskinz Ltd is rated 4.4 based on 7,553 reviews