Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 13,958 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 13,958 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 8th October 2025

Martin Gre****

127

Anonymous

Anonymous // 01/01/2019

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English

“Speedy service. Especially when needing to return part if an order (my fault for ordering the model in the wrong scale)”

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Posted 2 weeks ago

“I ordered a couple of tools. The order was processed the same day and the items were with me within a few days ( bad weather notwithstanding). Very good service.”

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Posted 2 weeks ago

“Really good model I ordered the last one off my set”

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Posted 2 weeks ago

“Ticked all boxs no problems at all great quality quick delivery great service”

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Posted 2 weeks ago

“Excellent service, well packaged, great prices, will definitely buy from them again, thoroughly recommended !!!”

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Posted 2 weeks ago

“easy to order and pay, delivery was fast will be buying again”

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Posted 2 weeks ago

“Good service & delivery.”

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Posted 2 weeks ago

“Great service , very quick dispatch. Excellent choice of products.”

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Posted 2 weeks ago

“Did exactly what they say do, with excellent price, well packaged and using Royal Mail rather than a Courier service.”

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Posted 2 weeks ago

“Wonderful quick and friendly service with good prices thank you !”

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Posted 2 weeks ago

“Amazing service”

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Posted 2 weeks ago

“I bought the model as a surprise gift for my brother and he was surprised and delighted with it. He's told me he's pleasantly surprised with schematics and quality of it so thank you for creating such a quality product. 🙏👍”

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Posted 2 weeks ago

“Although not a complex order, there were a lot of different items. Everything arrived on time and in perfect condition. Will be buying from Scale Models again.”

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Posted 2 weeks ago

“I needed to know whether some brass rod would fit in similar size brass tube, so sent an email request one evening. I received a reply at 9PM that same evening confirming for me. That's fantastic service! In the end I decided to order sizes one up from what I'd queried, and they were a perfect fit.”

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Posted 2 weeks ago

“Absolutely faultless, arrived in good time and very well packaged. Also kept updated with details of my order.”

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Posted 2 weeks ago

“Always a great service from scale model shop.”

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Posted 2 weeks ago

“No problems, quick delivery”

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Posted 2 weeks ago

“Great service every time, great products perfect service.”

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Posted 2 weeks ago

“As usual, my order with Scale Model shop arrived as expected, well packed and on time. My first choice for online ordering.”

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Posted 2 weeks ago

“Very prompt service on my order,”

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Posted 2 weeks ago

Scale Model Shop Ltd is rated 5.0 based on 13,958 reviews