Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 13,949 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 13,949 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 8th October 2025

Martin Gre****

127

Anonymous

Anonymous // 01/01/2019

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English

“AS ALL WAYS Excellent customer service .packaged came well packaged and a prompt delivery. I ordered .Big thank you to the scale model shop team.”

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Posted 2 weeks ago

“Super speedy, thoroughly packed, excellent service all round... again👍”

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Posted 2 weeks ago

“I'm new to Tamiya LP paints and am returning to model making after a 15 year break. The Scale Model Shop had all of paints and new tools that I needed and answered my questions promptly with some very good advice. If this model build is a success I will buy from them again.”

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Posted 2 weeks ago

“Everything arrived in a couple of days very happy”

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Posted 2 weeks ago

“Brilliant and fast service along with excellent communication 😎👍”

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Posted 2 weeks ago

“Great prices. Order despatch and delivery very efficient. Well packaged. Already ordered more modelling supplies.”

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Posted 2 weeks ago

“Quick delivery and well packed.”

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Posted 2 weeks ago

“Excellent service as usual thanks”

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Posted 2 weeks ago

“Exceptional levels of service rarely seen these days from website design, packaging and delivery to after-sales care. Buy with total confidence, dear hobbyist.”

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Posted 2 weeks ago

“Excellent service and prompt delivery as always. Order well packaged. One very satisfied customer.”

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Posted 2 weeks ago

“Great one stop shop for all things modelling. The prices are great and the delivery service is excellent”

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Posted 2 weeks ago

“Brilliant service as always. Well packaged and prompt delivery.”

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Posted 2 weeks ago

“Very good 👍”

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Posted 2 weeks ago

“Dispatched very quickly and wrapped very well. Great price's 👍🏽 👌🏻”

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Posted 2 weeks ago

“Grate service as usual prompt with items well packaged”

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Posted 2 weeks ago

“SMS has always provided me with a fast, reliable and friendly service.”

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Posted 2 weeks ago

“Really pleased with the goods I purchased I've not used this product before and am pleased with the items. service and delivery from scale models was very good.”

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Posted 3 weeks ago

“Very good service and a great range to choose from.”

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Posted 3 weeks ago

“Product arrived promptly and in good condition. Will use again.”

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Posted 3 weeks ago

“Fast Delivery. Great price. Will order again.”

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Posted 3 weeks ago

Scale Model Shop Ltd is rated 5.0 based on 13,949 reviews