Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 13,749 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 13,749 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 8th October 2025

Martin Gre****

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I cannot fault the service from Scale Model Shop. The order is sent virtually straight away after completion. I thoroughly recommend SMS.”

Helpful Report

Posted 1 week ago

“Easy to organise an electronic gift voucher but a physical voucher would be more satisfying when gifting for Christmas.”

Helpful Report

Posted 1 week ago

“Excellent stock selection and dispatched very swiftly. I'll happily buy from them again.”

Helpful Report

Posted 1 week ago

“Excellent service and delivery service is very efficient thank you 😊”

Helpful Report

Posted 2 weeks ago

“Excellent service, I pre- ordered a model and Scale Model kept me up to date all the way from the order to the deliver, my item came well packaged and quickly Would definitely use them again”

Helpful Report

Posted 2 weeks ago

“Ordering was straight forward, the model was as described, well packaged and received as per short timescale.”

Helpful Report

Posted 2 weeks ago

“Good price on ICM paint and very prompt service - many thanks!”

Helpful Report

Posted 2 weeks ago

“My kit arrived well packaged, inside another box, not just bagged. Excellent service.”

Helpful Report

Posted 2 weeks ago

“goods arrived the very next day and before I expected, arrived Saturday morning, and I thought they would arrive Monday or Tuesday, but as they arrived sooner than expected I was able to get the weathering finished that weekend, brilliant service, will certainly buy from them regularly....”

Helpful Report

Posted 2 weeks ago

“Delivery was good and items in good order and as expected..”

Helpful Report

Posted 2 weeks ago

“My 1st order with these guys and was very impressed by the quality of the packing, absolutely spot on”

Helpful Report

Posted 2 weeks ago

“Very pleased with my purchase. Was delivered very quickly, and was a lot cheaper than buying from Amazon!”

Helpful Report

Posted 2 weeks ago

“Found this website when looking for a supplier of Vallejo paints, and Scale Model Shop seem to stock everything! - Website is very easy to use - Delivery arrived well packaged Will definitely be a repeat customer for bigger orders. There is a small delivery charge, but most companies have to charge now.”

Helpful Report

Posted 2 weeks ago

“As always,excellent service and quick delivery. Thank you.”

Helpful Report

Posted 2 weeks ago

“Very good service again , good prices and stock placed an order arrived the following day , would recommend anytime will be using again many thanks 👍👍👍👍👍”

Helpful Report

Posted 2 weeks ago

“Placed a small order which arrived very quickly. Very pleased.”

Helpful Report

Posted 2 weeks ago

“fantastic model shop great choice from many hakers recommended”

Helpful Report

Posted 2 weeks ago

“Awesome service fast delivery”

Helpful Report

Posted 2 weeks ago

“Quick delivery, highly recommended”

Helpful Report

Posted 2 weeks ago

“Ordered for a Christmas present, I’m sure the recipient will love it. Very quick delivery and good communication provided.”

Helpful Report

Posted 2 weeks ago

Scale Model Shop Ltd is rated 5.0 based on 13,749 reviews