Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 9,851 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 9,851 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 1st May 2024

102

Anonymous

Anonymous // 01/01/2019

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“Speedy shipping and a perfect colour match at last for a certain maccy colour ;)”

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Posted 2 weeks ago

“Website is easy to use, order arrived within a couple of days. Excellent service”

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Posted 2 weeks ago

“Right prices & quick delivery”

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Posted 2 weeks ago

“Good service and a great selection of stock”

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Posted 2 weeks ago

“It arrived very quickly , it was well wrapped and protected , and was exactly what i was looking for , a first class service thank you”

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Posted 2 weeks ago

“Excellent website with everything I needed. Prices and quality are very good. My two orders were both fulfilled very quickly and I was kept well informed at every stage. My orders arrived on time and well packaged. I can find no fault with the Scale Model Shop and it isn't often one can say that about buying items online.”

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Posted 2 weeks ago

“Quick delivery of only a few days wait - no big deal. Well packaged but what makes me give it 5 stars is that unlike Amazon & Ebay, this company didn't ask for multiple IDs as apparently I'm buying a dangerous weapon!. This just goes to show that unlike the online giants the little guy still has his feet on the ground, well done will use again.”

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Posted 3 weeks ago

“An overly large A4 sized cardboard box used to send three paint brushes. These were held inside by a piece of sticky tape with no other protective packing. A smaller jiffy bag would have sufficed as it has done in the past from other vendors. One of the brushes (Round Brush Abteilung 502ABT830-4/0) was missing a protective plastic collar within it's pertinent box. This resulted in splayed bristles rendering the brush unfit for purpose. Attempts at repointing said brush have proved fruitless. I haven't discussed this with the vendor and asked for a replacement as its a 'first world problem' but I doubt I'll make another purchase. based on this experience.”

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Posted 3 weeks ago

Thank you for your review, previous experience has taught us if they had been sent in a Jiffy bag more often than not they would arrive to you broken, so I can’t apologise for how this was packed, it was in a box, no further packaging was required, they reached you unbroken albeit a missing sleeve for the brush, which you didn’t tell us about until now.

Posted 3 weeks ago

“Excellent customer service prompt delivery came well packaged big thank to the scale model shop team”

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Posted 3 weeks ago

“They are they best a man can get”

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Posted 3 weeks ago

“Fast, efficient service. Thank you.”

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Posted 3 weeks ago

“Great service once again as the items arrived quickly and well packaged. Thank you!”

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Posted 3 weeks ago

“Quality products, hard to believe how quickly the order was dispatched and delivered. I will 100% be a regular customer”

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Posted 3 weeks ago

“Excellent well pleased”

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Posted 3 weeks ago

“Very fast delivery, very well pcked.”

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Posted 3 weeks ago

“The product needed for a gift was out of stock at Christmas, but the requested notification of new stock came later as promised, so I ordered for Easter. The recipent was very pleased!”

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Posted 3 weeks ago

“Very quick service, received the goods in only three days!”

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Posted 3 weeks ago

“A fantastic experience dealing with Scale Model Shop. The website is easy to use, which made finding the items I need quick and easy. Delivery was first class too; the order was placed over the weekend and my items arrived with me on the Tuesday. All in all it was a pleasure dealing with these guys.”

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Posted 3 weeks ago

“The paint item we ordered from Scale Model Shop Ltd. arrived when expected and was as described. We are very happy with our purchase.”

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Posted 3 weeks ago

“Swift and efficient service, items well boxed. I wil be back again.”

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Posted 3 weeks ago

Scale Model Shop Ltd is rated 5.0 based on 9,851 reviews