Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 7,647 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 7,647 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Excellent quality”

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Posted 1 year ago

“Wat an amazing firm everything was as promised lm very pleased will surly buy again”

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Posted 1 year ago

“I was happy with the color exact I want”

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Posted 1 year ago

“Great service, great advice provided by the team and product prepared and delivered on time”

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Posted 1 year ago

“Quality rug runner for our hall. Fast delivery next day.”

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Posted 1 year ago

“Absolutely delighted with both the service and the hall runner. It looks great!”

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Posted 1 year ago

“Probably the most friendly, efficient and helpful customer service I have ever experienced combined with an excellent product and prompt 1 day delivery and I would recommend them completely.”

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Posted 1 year ago

“The rug is just perfect for my new kitchen, beautiful.”

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Posted 1 year ago

“ordered online, very quick service. Items delivered. Both rugs look lovely in my hallway.”

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Posted 1 year ago

“Great service - easy to order and quick delivery. Really liked that rugs could be ordered to specific size.”

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Posted 1 year ago

“The shipping was super fast the runners are amazing very nice, so easy with the non slip backs. Can’t say enough great things about this product!”

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Posted 1 year ago

“Love our stair runner, very pleased with it, looks great. Thanks”

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Posted 1 year ago

“So pleased with my new hall way runner. Looks great. Good value for money, I would recommend this service.”

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Posted 1 year ago

“Nice quality rug good price”

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Posted 1 year ago

“Great 6m runner that goes beautifully with our newly stripped floor.”

Runrug 5 star review on 27th August 2024

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Posted 1 year ago

“Loved the product I received...it looks amazing and I'm very happy with the quality. I made a mistake on the order and they caught it on their end. I was grateful for their attention to detail.”

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Posted 1 year ago

“The customer should be able to specify the actual length of runner reqired at the initial point of order rather than sending a separate message. The product was thinner than expected but does the job. Advantages it was cut to size and stitch finished on he ends. Communication and delivery was good. Price was fair.”

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Posted 1 year ago

“First class runner, came as described and well packed. The end was square to.the sides which made the fitting of the runner on the stairs so much easier. I fitted it with a good quality underlay and it feels and looks supperb.”

Runrug 5 star review on 26th August 2024

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Posted 1 year ago

“Was very happy with my purchase. Exactly as I pictured in my head and very prompt delivery.”

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Posted 1 year ago

“Very quick delivery. Lovely and plush. We got a discount on the rug that made the price very reasonable. Would recommend and will use again”

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Posted 1 year ago

Runrug is rated 4.7 based on 7,647 reviews